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Review Insights · Google Play

Nmbrs Employee Self Service

Visma Nmbrs · 5,921 ratings · ★ 3.6

3.6
★★★★★
5,921 ratings
5 ★
3,700 (62%)
4 ★
0 (0%)
3 ★
0 (0%)
2 ★
740 (12%)
1 ★
1,480 (25%)
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Top complaints - extracted from 44 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"update"
6 negative reviews mention this · 14% of all complaints
★★★★ "Update 18 februari 2026: App werkt nog steeds niet ondanks recente update. Update 9 september 2025: App werkt nog steeds niet ondanks recente update. 26 maart 2025 Deze app werkt niet meer. Je kan niet meer inloggen. Als je bij het inloggen…" - Tristanhx
2
"login"
6 negative reviews mention this · 14% of all complaints
★★★★★ "worked great but now I cannot longer login" - Leon Cavé
3
"access"
5 negative reviews mention this · 11% of all complaints
★★★★ "Crashes on Android 15 when giving access to your user account information, therefore unusable." - Thijs van den Nouland

📋 All 44 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Karianne Vuurens 4/23/2026 v3.12.10
Worthless!!! not working and does not give a proper overview of hours.
★★★★ Tristanhx 2/18/2026 v3.11.3
Update 18 februari 2026: App werkt nog steeds niet ondanks recente update. Update 9 september 2025: App werkt nog steeds niet ondanks recente update. 26 maart 2025 Deze app werkt niet meer. Je kan niet meer inloggen. Als je bij het inloggen op Accepteren drukt (de app gebruikt een browser voor inloggen) verwijst dit naar de Nmbrs app welke meteen crasht. Als je de app weer opstart ben je niet ingelogd. Cache en data verwijderen werkt niet en de app opnieuw installeren werkt ook niet.
★★★★ Thijs van den Nouland 9/1/2025 v3.8.16
Crashes on Android 15 when giving access to your user account information, therefore unusable.
★★★★ Anastasiia Yudintsova-Nap 5/29/2025 v3.8.14
Can’t submit my expenses anymore. How do you get that function back??
★★★★ Floris Romeijn 5/23/2025 v3.8.12
unusable
★★★★ Steven Mulder 3/3/2025
I cannot log in. The web form redirects to the app but it crashes immediately. I even tried different browsers (Brave and Chrome) but that does not help.
★★★★ Hashim Mohammad 2/22/2025 v3.7.5
Er gebeurt niks nadat ik op accepteren druk om het toestemming te geven.
★★★★ Anthony Prince 2/10/2025 v3.7.3
app not registering bank account
★★★★ Matúš Skaličan 2/5/2025 v3.7.3
Cant log in...
★★★★ Raymond Van der Velden 1/28/2025 v3.6.3
Junk login made by interns.
★★★★ Branwen Spence 1/21/2025 v3.6.3
bad
★★★★ Edwin Teisman 1/6/2025 v3.5.1
How do I scan the 3party Auth qr code on the phone I'm installing the app on?? Dumb. Can't use code it requires a url, which isn't given. The app now ALWAYS asks me to set a pincode. I already have a pincode. If I press Yes... it goes to the settings app, which makes no sense. Why??? This app has become a pain in the a$$. Would give -5 stars if I could. 3 party authentication setup takes forever. Ugh.
★★★★ Christine Hart 10/13/2024 v3.3.3
One of thee worst apps. If you don't use a desktop computer for this you will end up wanting to break your phone/tablet. The amount of times I have been pulling my hair screaming because I have all the right documents but for some reason I can't select them in the app (desk top just fine??) Worthless.
★★★★ georgina teekamp 9/23/2024 v3.3.3
can login on moblie app
★★★★ Jason Constantin Marciuc 11/16/2023
Why i cant open its always saying bug pls fix
★★★★ Guus Hutschemaekers 11/6/2023 v2.43.10
does not log in, no error, just get a blank page...
★★★★ Joshua Blik 6/27/2023
Trying to start the app and keeps closing right after.
★★★★ Andrea Sponton 2/13/2023 v2.40.9
From this morning update the app doesn't work anymore.
★★★★ Jeffrey W 1/26/2023 v2.40.5
Stopped working after the update.
★★★★ waqas ali razzaq 1/16/2023 v2.40.1
Not working properly on OnePlus 10 Pro. Crashing all the time.
★★★★ J Nieuwland 10/26/2022 v2.31.4
App keeps crashing. Got it working 2x
★★★★ damy evers 8/25/2022 v2.21.1
Your app is bad and you should feel bad
★★★★ Sharif Abosala 7/5/2022 v2.19.1
I can't log in in the app but I can only online with browser.
★★★★ Nixon 10/13/2021 v2.11.5
Forgot password functionality doesn't work at all. No contact, no support. Basically it's a big dead app, with all my payslips hidden inside and have no access to it. I hope you are loosing clients
★★★★ Nieck Kelder 11/11/2020 v2.6.2
Haven't been able to use this app starting May 2019. Every login attempt fails. Two-factor code is correct as it would show an error message if it wasn't, app just doesn't continue. Never seen such a horrible app. Other then 'we will look into it', but nothing changes.
★★★★ Ash Raf 11/8/2020 v2.6.2
Haal de IP beveiliging er aub uit. Moet bij iedere inlog bevestigen via email dat het oke is.
★★★★ Loz Mills 5/21/2020 v2.5.7
Cannot get past enter pin stage- screen freezes. And there is no way to skip that even though I have already signed in. Web page is not responsive so nmbrs only accessible by desktop for me.
★★★★ A Google user 4/23/2020
"An error occurred". Is eigenlijk het enige dat de app uit kan spugen.
★★★★ A Google user 11/21/2019 v2.4.2
kansloos. ieder keer gekloot met de app. Gebruiken jullie het zelf ook? Het verbaasd mij iedere keer weer hoe slecht de app is. Dan weer opeens alle instellingen weg. Vingerafdruk scanner werkt niet op een normale manier. Onduidelijk of lege dialogs. Ik zou zeggen, installeer zelf en join de hell. Nu worden de stroken niet weergegeven als je er op klikt. Klikken op een notificatie in de app zelf doet ook niets.
★★★★ A Google user 10/31/2019 v2.4.1
The tabs are wrong , home is a huge empty window, data is an small window and I can't access to the loon description. Do I need a Google account to use this aap? Unistall, install, geen succes.
★★★★ A Google user 6/3/2019 v2.3.7
Why require me to login again when I've setup a PIN. Also, I can't lookup the amount of unused vacation time I have left. This means at least some data is missing in the app that I can see on the website, so might as well use that.
★★★★ A Google user 4/25/2019 v2.3.5
Sinds de laatste update kun je niet meer inloggen.
★★★★ A Google user 3/20/2019 v2.3.2
Payslips are always in review status. Even for Old payslips. Can't access them when required need to keep it downloaded as pdf. In that case App is not useful.
★★★★ A Google user 1/28/2019 v2.3.1
In addition to the PIN you have to enter every time domain name, email address and password. Normally you have a PIN so that you do not to do that.
★★★★ A Google user 3/27/2018 v2.2.8
Sinds de laatste update bij elke opening mail en code opnieuw invoeren
★★★★ A Google user 3/10/2018 v2.2.7
Unusable when multitasking as it returns to the login screen whenever you have exited the app.
★★★★ A Google user 1/2/2018 v2.2.6
Doet niks meer na de laatste update, goed bezig.
★★★★★ Ildikó Wooning 2/26/2026 v3.11.3
Het is weer een andere generieke app, niet op maat gemaakt. Je kunt beter bij je pc zitten en daar alle functies gebruiken. Documenten zijn vol met HR-lingo, lastig te volgen. Verjaardagen van collega's kan je ook niet zien in de app... teleurstellend. Het is functioneel (Android), maar wordt je niet verliefd op.
★★★★★ Leon Cavé 8/27/2025
worked great but now I cannot longer login
★★★★★ Don T 7/1/2025 v3.8.16
I put my email in and password then get to the page Nmbrs ESS Nmbrs ESS would like to get access to: so i press accept but i have waited for 30 mins to 1 hour and i still cannot access my payslip. Could you please solve the problem? Thank you very much in advance
★★★★★ Jack Jhonsen 12/27/2024
Works but buggy app. Eg: back button doesn't go back to the previous page, but always closes the app
★★★★★ Floris van Lent 8/26/2021 v2.11.3
What is this UI? After years of using this, it still feels like an unfinished student project. On the website you can't see the full list of birthdays of your colleagues, but on the app you can... except that it's just the day and year, the month is missing! I can't edit my warn-in-case-of-emergency person, and can't even see that part of my profile on the app. And don't get me started on the payslips, almost every past payslip displays an error that makes it inaccessible.
★★★★★ A Google user 10/12/2018 v2.2.17
It's just OK. Somethings in the UI are really bad. For example, the timeregistration window is in reverse order, the most recent entry is at the bottom. Things like that make the app not pleasurable to use. And something like this would've been fixed if it was properly tested.
★★★★★ A Google user 6/7/2016 v2.2.0
It's functional, but why disable the back button...

Sentiment summary

62%
Positive (4-5★)
0%
Neutral (3★)
37%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.