Review Insights · Google Play
NORMA
NORMA Lebensmittelfilialbetrieb Stiftung & Co. KG · 43,336 ratings · ★ 4.0
4.0
★★★★★
43,336 ratings
📋 All 4 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible app. There was no clear way to know how to use it at the checkout. No QR code to scan like in the Lidl app. It's a cluttered mess and not user-friendly.
So- I can't even log in. I made an account- heck, I made two. neither worked, even after I tried resetting the passwords. it just kept saying "E-mail or password is wrong" like wth. am I the only one with this problem?? like srsl, fix your app.
The app needs a lot more work - you guys should do some weekly or monthly coupons that the people get only from the app, than a colomn where I can see my receipts and of course a digital costumer card that gives you points for every shopping trip and the points can turn into money. Every other shop has a similar app and works perfectly so you guys should invest in a better app developer because customers today look for sales or any kind of money-back sistem. Do your research and get up to date!
rubbish app.
Sentiment summary
83%
Positive (4-5★)
0%
Neutral (3★)
17%
Negative (1-2★)
