← Intelligence hub
Review Insights · Google Play

nugs

nugs.net · 7,060 ratings · ★ 4.7

4.7
★★★★★
7,060 ratings
5 ★
6,058 (86%)
4 ★
418 (6%)
3 ★
121 (2%)
2 ★
66 (1%)
1 ★
391 (6%)
🎯 Build a better version

Top complaints - extracted from 8 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"phone"
3 negative reviews mention this · 38% of all complaints
★★★★ "will not load any on-demand videos play live streams cannot cast from phone to TV or the nuggets app directly on Google Chromecast never has worked" - ray alderson

📋 All 8 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ ray alderson 5/7/2026 v4.3.1
will not load any on-demand videos play live streams cannot cast from phone to TV or the nuggets app directly on Google Chromecast never has worked
★★★★ Chuck Restivo 2/12/2026 v4.1.1
THE APP DOESN'T WORK ANYMORE on my 1 yr old Samsung Galaxy16 5G! IT WORKED FINE ON MY PHONE UNTIL I UPDATED THE NUGS APP. ON 1/9! I'VE BEEN UNABLE TO LOG BACK INTO THE APP. EVER SINCE!🤬 I tried restarting my phone and reinstalling the App. at least 10 times & I still can't log in! Checked my Acct. on the website. It says my account is active & I was charged AGAIN on 2/7, but I'm still unable to even log in..🤦🏻‍♂️ Unfortunately, I'll be forced to cancel after being a member for 4 years..🤬
★★★★ Bryan Tinsley 2/2/2026 v1.0.18
doesn't work
★★★★ Jacob Alexander 11/5/2025 v4.0.2
Login is broken - tap log in, browser opens and instantly closes Have to log in constantly too, every other music app I've never had to login more than once
★★★★ Jonathon Stillman 10/20/2025 v4.0.2
First, it tells me that I have to download the app to download a I already PAID for because it is not supported on a mobile browser app. Then, after downloading the app, the app will not allow you to download the show that again, I PAID for and I am supposed to either subscribe to the service, or use a computer. Having downloads locked to computers is beyond ridiculous and seems like a cheap way to force you to subscribe to the monthly service. Do not recommend at all.
★★★★ Andrew 10/15/2025 v4.0.1
stop emailing me.
★★★★★ Jo-Ann Temple 5/7/2026 v4.3.1
TV ap options are extremely limited, which is where I assume most people want enjoy a live show at home. The on demand concerts has a fraction of bands to choose from compared to the phone ap. The shows I purchased prior to my subscription do not appear either, even though there is a tab for my livestreams - it just has a message that says "your purchases will appear here. This ap not cheap for such limited viewing experience. Using Google TV and has the a current up to date version of the ap.
★★★★★ Matt Mckie 1/19/2026 v4.1
Keeps randomly crashing, needs an update to fix bugs. Music stops out of nowhere and loses my spot in the queue. I love this app as it's my main source of music, but this is unacceptable considering the steady price increases. Please, fix this.

Sentiment summary

92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.