Review Insights · Google Play
O'Tacos Officiel
OTACOS CORPORATION · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"order"
6 negative reviews mention this · 16% of all complaints
★★★★★ "app is good you can order from your card but if you have the rewards and you want to order tacos from rewards so the app stops working. this is very bad" - Abdul Waheed
2
"impossible"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Impossible to even sign in or log in even via FB or Google." - Alexandre Baguet
3
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the sign in is not working and unable to create an account." - Prithish Boora
4
"page"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the creating account process gets stuck on the term and conditions page" - Ayna Seddigh
5
"payment"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The app is getting worse and worse. The payment option doesn't work, it still crashes when opening the app. Then don't even get me started on how many times they told me the app scanned when buying at the till but then I didn't receive any …" - Jonathan Nilens
6
"payer"
4 negative reviews mention this · 11% of all complaints
★★★★★ "App super sauf quand on arrive au paiement, ça nous donne un message d'erreur, impossible de payer. Ça affiche l'erreur [UnhandledException] Edit : ça fait bientôt un an et c'est encore le cas !" - C. Eddy
7
"application"
4 negative reviews mention this · 11% of all complaints
★★★★★ "on 20/05/2024 at 22:30... i made a purchase of 16.80€ using the O'Tacos APP... Unfortunately, the O'Tacos application was buggy and prevented me from validating my order. the store manager assured me that I would get a refund within 3 days.…" - Willian Batista
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
so slow, barely loading
getting stuck 3/4 times I'm trying to use it
appli complètement buguée inutilisable, je n'ai pas pu commander j'ai désinstallé.vu le temps d'attente sur place je ne risque plus d'y aller.
app is good you can order from your card but if you have the rewards and you want to order tacos from rewards so the app stops working. this is very bad
the sign in is not working and unable to create an account.
The app keeps crashing
the creating account process gets stuck on the term and conditions page
Impossible to even sign in or log in even via FB or Google.
The app is getting worse and worse. The payment option doesn't work, it still crashes when opening the app. Then don't even get me started on how many times they told me the app scanned when buying at the till but then I didn't receive any points. This is very sus and puts me off from visiting o'tacos!
doesn't work sometimes for no reason, the page of selected restaurant doent open. tried to use qr code to scan when ordering at place, didn't work neither.although I have points I could swap for a reward... disappointed
appli super buguée, n'arrête pas de me déconnecter de me compte et l'envoi du code de sécurité ne marche jamais bien
App super sauf quand on arrive au paiement, ça nous donne un message d'erreur, impossible de payer. Ça affiche l'erreur [UnhandledException] Edit : ça fait bientôt un an et c'est encore le cas !
Last update broke the app can't order anymore. Bugs out during paiement process.
Slechte app. Enkel te zoeken in Frankrijk, geen menu's, app blijft regelmatig laden. Echt nutteloos
Bug toujours malgré les mises à jour : impossible de payer (popup unhandled exception après avoir cliqué sur payer) Essayé depuis trois téléphones différents depuis 4 mois.
Bah c'est un peu bête : la page de payement quand on essaye de commander en clic and collect est... Bugué. Aucun moyen de payement n'est affiché donc je peux rien faire. Dommage, l'App ne sert donc plus a grand chose finalement... Une aide ou MAJ prochaine ?
I can not payment on app, and I lost all my coupons because of it
this app, is one of the worst app i have seen in a while. this is just a stupid way to force people to create account and give their info. It is just a food ordering app why it is this complicated most rival compagnie you can order in anonumous way and they get only the minimum information necessary for delivery or take out. just this stupid app makes you want to no take their food, and just take it from somewhere else.
on 20/05/2024 at 22:30... i made a purchase of 16.80€ using the O'Tacos APP... Unfortunately, the O'Tacos application was buggy and prevented me from validating my order. the store manager assured me that I would get a refund within 3 days... Already lots of days passed, I got no refund on my account. What should I do ?
Après avoir préparé la commande on ne peux pas payer ni la passer. Application inutile
This app is badly developed. I placed an order and now the app opens every 5 seconds on my phone. Even when the app is closed and I'm on another app. This app is full of bugs and hass been for years.
Doesn't work. I can't buy !
Last update makes the app unusable - different pages opened at random over and over, and the payment gets stuck.
Very poor app.
Only had issues with the app. The person taking orders never knows that I ordered something. I had to wait for 1 hour, yes, 1 hour in the restaurant because my order was lost. When the payment is processed in the app, it starts continously flashing and never stops, beware if you're epileptic.
Too much bug
Je n'arrive même pas à me créer un compte, la page charge encore et encore que ce soit en WiFi ou en 4G
Application rempli de bug, impossible de commander, j'ai tester sur plusieurs mois ! Claqué au sol !
Unstable app. I can't even open it without immediately crashing. It needs a bug fix.
Désolé, mais c'est nulle. Ça n'a jamais fonctionné pour moi
Nul il y a pas carte
Impossible de se connecter x), donc pas de bouffe pour moi :'(
J'ai essayé de utilisé Plusieurs fois L'application mais il ne fontion pas.
S'ouvre meme pas
La carta fedeltà cambia ogni 20 minuti e non si può stamparla o salvarla in galleria. Da migliorare
Don't include all restaurants
Au store ca marche bien mais, je ne peux pas payer à distance. A l'étape paiement, j'ai aucun choix qui s'affiche. Laissez moi vous payer ! J'espère que ça sera résolu.
Pas de connexion avec carte de fidélité
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)