Review Insights · Google Play
OK: Social Network
VKL · 2,857,320 ratings · ★ 4.3
4.3
★★★★★
2,857,320 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"videos"
7 negative reviews mention this · 17% of all complaints
★★★★★ "have enjoyed this app for a while. Since the I last updated the app I can no longer watch any videos. Have tried all the suggestions but nothing works. There are a lot of other people commenting that it's the same problem for them. Please f…" - Adele Sewell
2
"account"
5 negative reviews mention this · 12% of all complaints
★★★★★ "This app is horrible. They don't say anything about how it's full of nsfw. Its an adult website level of nsfw. And had to report accounts posting things involving minors. The fact that this has a teen rating is disgusting of the developers.…" - Gavin
3
"connection"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Worst Experience. I can't even create an account properly even if I create it always shows 'Network Connection error' I mean everytime I try the same thing happen. if I use vpn they'll just suspend the account. All I wanna do is legitimatel…" - Poovarasan D
4
"login"
5 negative reviews mention this · 12% of all complaints
★★★★★ "The app is not responding, endless loading when I want to go to profile. And got block multiple times. What is wrong with the login system? Idk what is wrong, my accounts just got block out of nowhere." - Nia P. Ishak
5
"internet"
5 negative reviews mention this · 12% of all complaints
★★★★★ "every time it's showing internet connection not detected please fix it" - Siva Sankar Sahu
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
difficult to make group calls. No option to decline incoming calls. the incoming call screen is not visible if the app is not use at the moment of that call.
all you get is garbage
Перестало работать с vpn
This app is horrible. They don't say anything about how it's full of nsfw. Its an adult website level of nsfw. And had to report accounts posting things involving minors. The fact that this has a teen rating is disgusting of the developers. It's a Russian based app and we're doing nothing about moderating it. Change your rating to mature 17+ and moderate the predatory accounts on here. Reported.
this app just blocked everyone account that just sign up
Worst Experience. I can't even create an account properly even if I create it always shows 'Network Connection error' I mean everytime I try the same thing happen. if I use vpn they'll just suspend the account. All I wanna do is legitimately use this but still you make this hard.
nothing will load or play😭
I am facing very glitches ... it is not working properly ...video only stays at buffering ... please solve my problem immediately
The app is not responding, endless loading when I want to go to profile. And got block multiple times. What is wrong with the login system? Idk what is wrong, my accounts just got block out of nowhere.
every time it's showing internet connection not detected please fix it
can't watch anything property. The videos keep buffering so much that any one would lost the mood to watch any video. even if u download videos it does requir internet connection to play them and thet too buffers. keeps saying ''server issue.'' ''try again'' plz do something about it .
Totally unusable now, will not play or save videos. Have tried rolling back to an older version, uninstall/reinstall just keeps buffering or black screen. I'm in the UK with Samsung phone.
My connection is too good still videos aren't playing well...... even now they're not starting yet
Used to be good but now not playing videos. Totally unusable
it's garbage. Goes to login I confirm its me and I just get a white screen
worst app ever. if I could give 0 stars I would. I couldn't even sign in
everything in Russian language good luck if only I could read Russian to find the setting for it why isn't it automatic makes no sense
the speed of the internet in the application is very slow don't know why it is.
TF with this app. had to uninstall 'cause problem loading then tried to install again but always stuck at 85% and failed, it happened 3 times already. don't blame my internet connection, 'cause i have no problem when watching yt & other
all in Russian only.Searched for a few films too download tho..Downloaded them..they are not in my phone only the app and cant cast using the app making the films useless. I'm out..reply did not explain why films cannot be downloaded too phone..therefore uninstalled
this app is really bad 😞 it deleted my Google account 😭😭😭😭😭💔
waste of time for sign up
the app was a good one before, but now it's the worst, and the app has removed Google logins. the app doesn't allow people to register
Keeps rebooting when I am watching a movie 🎬. A lot of the movies are in Russian language that I do not understand. I only understand English.
cant get into
this app is horrible Nothing is in English 🤬😡🚫
Почините ваши уведомления. Постоянно какой то мусор приходит. И отключить это никак нельзя.
no help with account, very poor site
About a week ago the homepage began to take 5+ minutes to load. Then 2 days ago & failed to load at all. I tried uninstalling & reinstalling the app & now it gets stuck on the login page & will not bring me to my homepage at all. US user. Pls advise 🙏🏼
App перестал работать типа "А где Интернет?" при том, что у меня 1 Gb Интернет работает бесперебойно.
not showing the Google login at the bottom, so I have no way to log in now. great.
looking for garbage IT'S RIGHT HERE
good
they don't have Feb for birthday option
I wish that Ok would stop blocking my videos. I don't care if I was copyright.
App shows no internet. Please fix this issue
🖤
Please bring back the signing in with Google options
have enjoyed this app for a while. Since the I last updated the app I can no longer watch any videos. Have tried all the suggestions but nothing works. There are a lot of other people commenting that it's the same problem for them. Please fix the issue. Worked for a week then stopped working again. can't watch any videos at all now. More people are going to stop using this app.
bro I'm so done I can't even find my history and watch later videos .. you gotta solve this plss i like this app can u like at least tell me where history is ,???
I love this app but let it stop from deleted and blocked account when create or login with email address. that's the only problem I have with them. please fix it🙏
I just downloaded the app, signed up and the profile was blocked immediately, I tried to restore, they site says I've violated something which I haven't even used the app. how can I violate what I haven't even used, just a sign up and bang, I was blocked.. you guys should fix that bug, you can do better.. it's really annoying, I have tried to restore, I can't. I tried to sign up for another profile, it was blocked again
Sentiment summary
82%
Positive (4-5★)
3%
Neutral (3★)
15%
Negative (1-2★)