Review Insights · Google Play
OKOK·International
Shenzhen Careyou Health Science and Technology Co · 30,030 ratings · ★ 2.4
2.4
★★★★★
30,030 ratings
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Top complaints - extracted from 80 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scale"
16 negative reviews mention this · 20% of all complaints
★★★★★ "I can't get back in after taking a selfie as required. I'm trying to activate my sharp image bathroom scale" - Kathleen Huber
2
"scales"
9 negative reviews mention this · 11% of all complaints
★★★★★ "too many ads and app won't go right to scales. sucks." - David McNeil
3
"bought"
8 negative reviews mention this · 10% of all complaints
★★★★★ "I have/am forced to sit through advertising to open my app for the scale that I bought. This is hands down the worst app I've ever used in my life. Absolute garbage. No words can express how silly this scheme is. The fact that it hasn't bee…" - Mack Benz
📋 All 80 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Waste of money. It only worked twice right put of the box, then it stopped working. I'm getting my money back
I can't get back in after taking a selfie as required. I'm trying to activate my sharp image bathroom scale
it doesn't record even if I'm standing on the scale
first use - good Information. provided. subsequent use - ads, ads and more ads. pain in bum. now add pop ups claim "Google have found infections" this app is DANGEROUS and likely to lead to computer viruses
I have/am forced to sit through advertising to open my app for the scale that I bought. This is hands down the worst app I've ever used in my life. Absolute garbage. No words can express how silly this scheme is. The fact that it hasn't been flagged by Google is dumbfounding.
WARNING: Aggressive Scareware. The app connects to the scale but bombards you with deceptive pop-ups disguised as Google security alerts claiming your phone has viruses. These fake alerts try to trick you into downloading actual malware. Do not click the links in their ads. The app isn't worth the security risk. Uninstall immediately to protect your device.
Used to be great but almost useless now because it's jammed with advertising which freezes the app, mostly Lazada and Shopee. Extremely annoying so I use it only once a week now.
its rubbish, the app deserves -200000 . you can't log in because it says you don't have an internet connection but have 30 gig data and 200mb fiber line.
fix your app . Everytime I try to sign up, using any 1 of the 3 methods you suggested, it always has the same " you do not have an internet connection " even if I am standing phone in hand, facing my WiFi router. Fix your thing, it is utterly unusable but it does look very promising once I can get past this ridiculous hurdle
Disappointing app with tons of ads. Not recommended. Try openScale, which is open source and way smaller(10M, purely offline. For comparison, this trash app is 90M, need to register to use, need to watch ads everytime to enter.)
Reklam zaten mezura para vermişim bide bundan reklam görüyom
Excessive adds, do I really need to watch 30 seconds of adds just to measure my weight?
4 minutes of ads this morning, waste of time this app and scales
reklamdan tartılamıyorum
just too many ads
there should not be advertisement on this app cause you already bought the app when you purchase the item
ads
too many adverts I'm looking for another app
so many ads...
so much ads that prevents the app from actually being used. i am bypassing all products using this. ends up, my scale is now only weighing scale as all the rest of the data is blocked from unescapable ads.
give me a single reason for this to have ads
When you open the app you have to watch not one but THREE ads and they're all very long. You can't even access the app until you watch all three, and even then it's frustrating to close them, it's literally impossible to do it without clicking on the ads. I understand that it's free, but they made it completely unusable.
delete this s from store. You bought scale with money expecting whole services but they put ads or subs to use it. Might as well buy a car that forces you to watch 20s unstoppable ad(s) or subs to use brake buddum
can't download the app
trash, app has ads every time you turn on just to see your weight record. Also weight trakk can't change to lbs only measure in kilo
Terrible app, absolutely despicable, too much ads, with sound, hard to skip
too many adds, and the paring mode is broken
Bought smart scales that use this app, but every time I open it I'm bombarded with ads, opening other apps, opening Web pages, waiting to click X. It's a pain to use
excessive ads
Worst app for ads that make it so you cant use the actual app. You are just in a vicious cycle of the same ad over and over again.
this app know absolutely nothing but your weight and height yet trys to tell you how mush muscle weight you have water, skeletal mass, body build and so many other bs metrics on top of that way too many ads as soon as you open the app
廣告多就算了還關不掉，怎麼按就是跳到廣告的下載，打開還慢，要不是買了體重計送的，我會下載你app？爛東西
absolutely disgusting app. its a waste to buy the weight scale. The app doesnt even open and suddenly there is a glitch probably because now the add keeps showing with no option to enter the app. very very very bad app!
Absolutely awful, I cannot get to the Home screen as the ads. are so non stop so cannot connect to the Scale.
constant difficulty. app goes to temu website must spend huge time to get to weight. help.
I could only open it once, after that there is an ad that does not allow me to access the app in any way
unusable with pop ads, you can't even acess the app
Worst ads experience
одна реклама
Use openscale instead rather than this junk. It is openssource and ad-free.
scale works but way to many ads to get to the app. I've paid for the scale why do I need to watch ads? They never reply to user feedback.
waste my time
so may ads that's through scales in the bucket and bought a hume pod 40 od seconds for some adds to time out is ridiculous go to use another function another bloody 40second ad had enough.
Used to be great before all the irritating ads.
Worst experience
ads ads ads... I paid for scales and don't have to pay more
Good app, but the relentless ads kills it.
I'm paying monthly but my account was downgraded back to free. can someone help me get back my VIP account
lot of ad
Easily a 4-star app, well designed and had what I expected, except that it has the most annoying and inappropriate ads on play store. No, I'm not interested in "having fun" with girls in my area, I DON'T WANT TO SEE THIS AD 3 TIMES IN A ROW upon opening the app, especially not when the ad starts to play in high volume and people think I'm watching porn. I just want to measure my weight. What happened to the normal annoying games ads? now it's just hookers ads in plainsight? have some shame.
+ 30 more in the clipboard copy
Sentiment summary
30%
Positive (4-5★)
9%
Neutral (3★)
61%
Negative (1-2★)