Review Insights · Google Play
OMRON connect
OMRON HEALTHCARE CO.,LTD. · 65,367 ratings · ★ 3.4
3.4
★★★★★
65,367 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
9 negative reviews mention this · 26% of all complaints
★★★★★ "Pathetic. App needs to be updated twice each time there's an update. Can't open app without update. Loses Bluetooth sync with your device frequently, can lose your data from bp monitor. Ridiculous for such an expensive monitor." - Z
2
"keeps"
5 negative reviews mention this · 15% of all complaints
★★★★★ "it keeps logging me out from the cloud services. there are ui ux issues on the login page. the page has no option to minimise the keyboard." - Amal Shah
3
"omron"
5 negative reviews mention this · 15% of all complaints
★★★★★ "lousy app. always log out of omron cloud. so much inconvenience" - Lawrence Chong
4
"data"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Pathetic. App needs to be updated twice each time there's an update. Can't open app without update. Loses Bluetooth sync with your device frequently, can lose your data from bp monitor. Ridiculous for such an expensive monitor." - Z
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it keeps logging me out from the cloud services. there are ui ux issues on the login page. the page has no option to minimise the keyboard.
useless app
people travel a lot nowadays, and the app restrict u by the country your Google store is based, and that is absolutely stupid
Pathetic. App needs to be updated twice each time there's an update. Can't open app without update. Loses Bluetooth sync with your device frequently, can lose your data from bp monitor. Ridiculous for such an expensive monitor.
lousy app. always log out of omron cloud. so much inconvenience
i am new to this app and device bodyscale 703T. i realize the sync between App and device is not smooth and not auto. Is there a bug or a setting yet to be done ?
BP Diary no longer shows latest reading and you can't input Memo after you did the test
Hi, This app is searched by "connect" in phone not by "Omron connect". Please correct this.
Now this app is worse. Auto shut down by itself when you try to open. Can't use.
apps not working, keep shutting down
app is crashing on s23 ultra
keeps crashing on Samsung Galaxy A55 5g
App keeps stopping. Very bad to keep tracking
App force close
keeps crashing. need to be fixed.
app does not open it shows the error kindly fix the issue.
compulsory updates after updates
I used Omron for many years. But it just can't update the app now. When I open it, it says 'Update Now' but then can't connect to a server. Connection failed. Now app is basically useless.
Not user friendly
Since April my BP meter has stopped syncing. Probably an update gone bad. Reinstalled the app, cache etc but no joy. What say you Omron???
Lousy app.... inaccurate and inconsistent
Today there is an update which abruptly ends at 64%..the app has become unusable...it is pathetic they send untested app upgrades through...
update app not appropriate!
Not working
App required to Update but stop with 64% and can not use
Update keeps stuck at 64% and then erroring
App is asking for update in every 2-3 days ... the problem is you can't use the app without updating and updating failed so now not able to use the app and my bp monitoring data is in app and I am not able to see it now. please fix this issue @omron
Limited features, poor interface.
App won't recognise my email address when I initially connected. Wont send initial email. Yes, my email address was correct.
The connection to the device is pretty unreliable. Pairing works, but 2 weeks later nothing works. No guidance, no clean error messages. Redesign, please.
Fail to connect
Only the latest data will be added. and connecting problem that comes and goes
no working
The app used to work well, but the latest update available doesn't work, can't be installed, technical support doesn't work... tried a few times, the app is now blocked and I lost all recorded data. Not good.
Sentiment summary
60%
Positive (4-5★)
6%
Neutral (3★)
34%
Negative (1-2★)