Review Insights · Google Play
OMRON Connect
OMRON HEALTHCARE CO.,LTD. · 66,910 ratings · ★ 3.4
3.4
★★★★★
66,910 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"omron"
7 negative reviews mention this · 19% of all complaints
★★★★★ "I have been using the Omron Model HEM-7194T1-FLB for a month now; however, even when Bluetooth is connected, the app does not display the reading immediately-and sometimes it doesn't show it at all. Furthermore, the method of maintaining re…" - SUNIL PATIL
2
"connect"
6 negative reviews mention this · 17% of all complaints
★★★★★ "I have been using the Omron Model HEM-7194T1-FLB for a month now; however, even when Bluetooth is connected, the app does not display the reading immediately-and sometimes it doesn't show it at all. Furthermore, the method of maintaining re…" - SUNIL PATIL
3
"data"
6 negative reviews mention this · 17% of all complaints
★★★★★ "The app keeps crashing, won't start, is laggy and buggy, and constantly shows error message. The connection to the devices is difficult and take a lot of time. Synchronisation is difficult. Integration with third party app are inexistent. N…" - Yorick GROEVEN
4
"device"
5 negative reviews mention this · 14% of all complaints
★★★★★ "After updated new version. My device doesn't connect to my apps anymore. Literally just blinking P without connect." - Dahsyat Ahmad
5
"bluetooth"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I have been using the Omron Model HEM-7194T1-FLB for a month now; however, even when Bluetooth is connected, the app does not display the reading immediately-and sometimes it doesn't show it at all. Furthermore, the method of maintaining re…" - SUNIL PATIL
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I have been using the Omron Model HEM-7194T1-FLB for a month now; however, even when Bluetooth is connected, the app does not display the reading immediately-and sometimes it doesn't show it at all. Furthermore, the method of maintaining records within the app is inadequate. The app needs to be updated and improved so that every individual reading taken is clearly visible; average readings are of little use, and it becomes a hassle when trying to report specific readings to the doctor over time.
After updated new version. My device doesn't connect to my apps anymore. Literally just blinking P without connect.
The app keeps crashing, won't start, is laggy and buggy, and constantly shows error message. The connection to the devices is difficult and take a lot of time. Synchronisation is difficult. Integration with third party app are inexistent. No implementation of AI, custom dashboard, etc. Navigation in the data is limited and difficult.
your app is an absolute fraud just to steal data I thought device will connect in bluetooth and data goes to mobile then after using it came to know I need to take picture and this app uses it frauds i will just use Google lens then why should I give you my data and take picture of the reading. if I receive any ads related to you and I have deliberately given a crafted email if I get any ads it's only on you as it's just created for this sign up alone get ready to be sued.
it Gets stuck on forced updates
I can't connect as the verification code isn't coming through on SMS or WA.
app went crazy. blood pressure measured in the morning can disappear from the record and left with night measurement, or it vice versa. Well done Omron.. Now I can even trust your products to measure my blood pressure!
I wanted to give a big big big 0 zero but can't. this app is horrible useless it needs daily reinstall can't working properly no response from customer care i emailed but no response
Omron product is great but app is so... so... so..... Pathetic, worst, disgusting, highly Complicated We are simple person not a Page 3 type of people 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Unable to detect most of the time
something wrong with the app ? why it keeps logging out of my account, why do we always have to keep on re logging back ??
App lỗi thường xuyên không nhận thông số, dù đã reset và kiểm tra bluetooth hoạt động bình thường. Dùng phát bực.
always asks for update and it will not complete the installation quickly
the connection from de device to phone app is bad. Some times the data transfer is ok but other days you can waits days to next connection. The device y good, the software is really bad.
ปิดตลอด
not for usa
constantly cannot sync with the phone .
จะอัพเดทอะไรกันบ่อยมากๆๆๆๆๆขนาดนี้ ต้องเชื่อมต่อบลูทูธใหม่เกือบทุกครั้ง น่าเบื่อมากๆ
Hang at loading screen
Bloatware filled near pointless excuse for an App. Yes it works, which is why its getting one star as I expect as much given the pricey machine. Useless bloatware of points, members club with a patethic excuse of a tracking graph that doesn't even provide color coding for readings. Then to add insult to injury they try to upsell you on a 'BP Diary' which has basic functionality you expect from the app itself. When they are replaced by they will have themselves and their customer service to blame
Very Slow response. please improve
what, worked perfectly now no more
M7 Intelli IT AFib not in your selection and can't connect with M7 Intelli IT only
Completely ruined a great medical device. Avoid this update. I’ve been using my Omron blood pressure monitor for a long time, but the latest app update has made the entire experience incredibly frustrating. Syncing data used to be instant; now, it takes forever just to connect and record a single reading. Half the time, the sync progress bar just freezes, forcing me to force-close the app and start all over. Aside from the terrible speed, this version is riddled with bugs. The graphs don't
Not working
29/6 Sesudah skandal penipuan pemenang sepertinya mgt omron id yg bertanggung jawab utk health gift masih belum jera dan bermain2 dg gift lagi. apakah anda mau ini di wistleblower ke japan? 12/6/26 I hope you will response my inquiry to avoid unnecessary escalation to JP HQ. I also questioning the winners email looks strange 11/6/26 Omron, berapa bid yg menang kenapa tidak dicantumkan lagi. Kenapa utk voucher pluxee tdk ada lagi dan user dipaksa utk hangus point, begini kah caranya?
after the update, does not sync with the app. displays Error 6029
App UI is not very user friendly with confusing icons as others have said. Please make it easier to access "All Recorded Data" with its own icon or shortcut.
we have two persons on machine the new app is showing error no results for person 2 when I am looking at the results! works for person 1 only.....
Constant updates that take forever and a poor UX.
Used for a year UX UI VERY bad
app name is connect which is odd. you always trend to search omron. logo is also not familiar one
It is impossible to acknowledge or delete the message the app sent us to inform about the change of the app icon. Since then, we have an eternal notification in the phone, in the app icon and in the app itself. This must be sloppiest quality control instance in software publishing ever. Otherwise, the app is fantastic. It's ability to scan an older Omron device's screen with the phone camera is both brilliant and obvious. Afterall, OCR is a decades old technology.
HEM 7143Y1A not uploading data via Bluetooth after the recent upgrade.
Not working
Charts too basic.
Sentiment summary
58%
Positive (4-5★)
6%
Neutral (3★)
35%
Negative (1-2★)