Review Insights · Google Play
Once: Find your Perfect Match
Xeanco Ltd · 155,998 ratings · ★ 4.1
4.1
★★★★★
155,998 ratings
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Top complaints - extracted from 65 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"fake"
19 negative reviews mention this · 29% of all complaints
★★★★★ "too many fake profiles and those fake profiles is coming from the app itself in trying to make a conversation until they ran out of gem that u will need to buy to continue talking. this app is a pure scam. don't buy subscription bcuz it wil…" - Jose Rios Jr
2
"money"
17 negative reviews mention this · 26% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
3
"bots"
16 negative reviews mention this · 25% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
4
"scam"
15 negative reviews mention this · 23% of all complaints
★★★★★ "too many fake profiles and those fake profiles is coming from the app itself in trying to make a conversation until they ran out of gem that u will need to buy to continue talking. this app is a pure scam. don't buy subscription bcuz it wil…" - Jose Rios Jr
5
"people"
14 negative reviews mention this · 22% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
6
"profiles"
11 negative reviews mention this · 17% of all complaints
★★★★★ "too many fake profiles and those fake profiles is coming from the app itself in trying to make a conversation until they ran out of gem that u will need to buy to continue talking. this app is a pure scam. don't buy subscription bcuz it wil…" - Jose Rios Jr
7
"gems"
9 negative reviews mention this · 14% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
8
"messages"
9 negative reviews mention this · 14% of all complaints
★★★★★ "this app is a money pit. you pay for premium but that doesn't get you very much, you get 10 gems which only equals two messages a day, but if you exceed your character limit on one message that counts as two messages (but they don't tell yo…" - JenniLeigh O
9
"chat"
8 negative reviews mention this · 12% of all complaints
★★★★★ "don't bother using this app, its an Ai chat bot, every conversation locked behind purchasable token" - M. Hafizh Yahya (Vicious)
10
"popular"
7 negative reviews mention this · 11% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
11
"talk"
7 negative reviews mention this · 11% of all complaints
★★★★★ "they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money" - Brock Broadwood
12
"subscription"
7 negative reviews mention this · 11% of all complaints
★★★★★ "too many fake profiles and those fake profiles is coming from the app itself in trying to make a conversation until they ran out of gem that u will need to buy to continue talking. this app is a pure scam. don't buy subscription bcuz it wil…" - Jose Rios Jr
📋 All 65 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
they have bots set up as "popular members" and it takes gems to talk to people. definitely not worth the time or money
too many fake profiles and those fake profiles is coming from the app itself in trying to make a conversation until they ran out of gem that u will need to buy to continue talking. this app is a pure scam. don't buy subscription bcuz it will be difficult to find here to cancel.
THIS APP IS BAD. Very bad. Run away. A waste of time and money. $30+ for the month. no problem. HOWEVER, They charge for messaging," Popular individuals." WHICH IS EVERYONE. COST 5-10 GEMS. hundreds message you from around the world. after you've sunk and lost almost $2k none of them, LITERALLY NOT ONE, wants to exchange socials or leave the app. They feel safe there. MONEY GRAB SCAM.
this app is a money pit. you pay for premium but that doesn't get you very much, you get 10 gems which only equals two messages a day, but if you exceed your character limit on one message that counts as two messages (but they don't tell you what the limit is). so you end up losing opportunities to communicate with people. and if you make a typo, and it sends -that's your message. there's no fixing it, there's no follow-up message to fix it. this app sucks.
don't bother using this app, its an Ai chat bot, every conversation locked behind purchasable token
don't even try it
they want money just to send messages to bots. absolute bs
this app is full of AI accounts manipulating you ..... almost got me Diddy 😅😅😅😅
This app is a scam. The popular user profiles are bots/fake, and the app constantly asks for money just for you to be able to continue a conversation. You should avoid it at all costs.
full of fake profiles made to text you to purposely waste credits and force you to buy more. predatory app designed to nickle and dime you. do not download and waste money. downloaded 2 years later to see if it changed.... nope, it got worse. now its full of AI slop profiles. 80 to 90 percent the profiles are AI. The system bombards you early with people messaging you, its all AI generated. This entire app is AI scam.
they say they don't use Ai but the photos that I received are clearly ai generated the bots just want to drain your gems so you buy more the girls never want to actually meet it's a money pit even there ad for the app is ai generated most of this app is bots don't download and save your money im really surprised they have a 4.1 star rating im positive that's also ai
This app is Ai there's no real person on this app. All it's about is taking your money. None of them are real. And it's a waste of time, you're not talking to a real person
pay wall reached
misleading It looks like the people you're chatting with is ai the way they reply to your chat it seems ai, also their profile is good to be true, and misleading purchases when they said that the first month is free well it's fake. Please send you a message on email already about my refund request. I didn't use the gems and also use the said subscription I already deleted my account
You have to pay to talk to people even with a premium subscription. NOT worth your time or the $$ drain!
bots, I hadn't yet paid for my subscription and had two very attractive women send messages, both were very local, but when asked about local landmarks that everyone knows in the area, they couldn't do it. I suspect that this is nothing but a money grab, and if it isn't, prove it to me once, give me a three month pass for free, I'll recind my review if I find real people on your site.
Full bot, AI, full fake, plein de match d'entrée totalement faux. SCAM
pay to text. total bull. don't install
one of the worst dating apps move used they have tons of fake bot profiles that send you all sorts of messages you would never get on other sites with construction and backgrounds that aren't even common in your country obviously stolen pics and a bunch of women starting the conversation and really putting themselves out there which isn't realistic on other apps
one star why?? why u need to purchase premium to cht with others???
pay to talk no good
Very bad - All bots
Not even worth it to get premium all people here, neither didn't find relationship, they ask money, are they beggars or just place to scam... Im sorry giving criticism but i experience it
Scammy app. You'll be presented with a number of messages from attractive profiles, all labeled as 'Popular Users'. You have to pay per message to communicate, because they aren't regular users. They all speak as if they're using a common script or chat AI. It's all meant to keep you buying 'diamonds' to send messages.
This is an AI generated dating app This is just a scam and a waste of your money. Based on others' review always asking payment is a scam
I was charged 25.99 to join and now I need to buy more time to communicate was the site was not up front about i would like a refund for this site it is called once
scam app fake profile fake conversation
Full of bots. Not a single real human contacted me. Do not recommend 👎🏽
absolutely scam, messaging with AI
Comically bad clearly there a bot accounts. Told a "match" I was going snowboarding we matched in... It's 80 degrees out today.
obvious scam, only bots
obviously bots. had to see for myself.
Another fake app with bots, ninety five percent bot.
This app contains nothing but fake bot profiles. After a few messages you will only get a payment page.
lots of "popular members" who match with you and require gems to talk with. total scam of an app, lots of matches - all fake. can chat with non popular members through sub but those are far and few in-between.
never used this app.
full of fake accounts and scammers
I canceled my subscription shortly after subscription, I am still being charged the monthly fee. having trouble contacting anyone to cancel.
This is one of those apps that charges to message. Some users are fake profiles with ai photos. likely chat bots or paid people running multiple profiles. They just keep you texting so you buy more messages. Misrepresentation at best.
I feel that all of the connections are AI bots catfishing everyone
More like Spend more on chatting with women and some know u are paying for coins. so they are real chatty and they rack up you paying more. not recommend. unless you can spend 200.00 to 300.00 just in chatting a month
Ai bots. Total cash grab. Don't download Edit: All "Popular Users" are all fake trash bots. Never use this app!
At the beginning appears too many fake profiles with nice pics and answers very romantic, like IA answers.
I'm just talking to AI. SHAME ON YOU!!! You are baiting people to subscribe just to chat with a bot. :(
terrible, most likely a complete scam, but it doesn't let you ask to many questions before it starts asking for money.
"Once does not use A.i or fake profile" that's the biggest lie I've heard today. you guys may the A.i to wait a few seconds to respond so it have seem real, but the real goal is making me continue to talk to they run out of gems then will need to buy more to continue talking but the "people" never want to move on past the app they always want to talk in the app and when you ask for a call they refuse and write some sloppy line to in an effort to refuse the call request
I paid to upgrade, $30 dollars for the month.... I only got enough credits for a few messages.... Then when I was hitting it off with someone I met, I ran out of credits, and had to buy more..... On top of the $30 dollars I paid. The whole app is a scam, if you ask me.
Fake Profiles
Love the "no swiping" but getting a subscription only to talk to people should not exist (in my opinion). I would 100% keep the app but since I cant afford subscription I had to get rid of it...
As soon as I uploaded my profile I was innundated with matches, Beautiful Women, the profiles sent off some flags immediately. I spent nearly 2 weeks trying to get to know some of these ladies. They'd ask and ask for my information, history , family, but never shared anything about themselves. It felt like I was being squeezed for money. Constantly need to by their currency to continue messaging. But it never went anywhere. I do not recommend, use at your own risk.
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Sentiment summary
81%
Positive (4-5★)
2%
Neutral (3★)
17%
Negative (1-2★)