Review Insights · Google Play
Onkyo HF Player Unlocker
Onkyo Corporation · 1,221 ratings · ★ 3.2
3.2
★★★★★
1,221 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"does"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
2
"work"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
3
"player"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
4
"refund"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
5
"onkyo"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
6
"unlocker"
6 negative reviews mention this · 15% of all complaints
★★★★★ "After purchasing unlock app,after a couple years unlocker doesn't work anymore." - John May
7
"phone"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onk…" - Iolo and Peibyn
8
"purchased"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Purchased "Onkyo HF Player Unlocker" to get real time FLAC to DSD conversion. But when I try to enable it in settings ("Real time DSD Conversion") I get following message: "The DoP playback capability of this app is in beta. Depending on yo…" - Denis Shishlyannikov
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Avoid! I have emailed the email address given on Play's page for the Onkyo HF Player app, but that address is INCORRECT!!! My email to Onkyo's address has bounced back multiple times, after repeated sendings!!! So I am unable to request Onkyo to refund me for this app!!! So please deal with this unacceptable behaviour, and please ensure I am refunded £11.99. The app does not work well on my phone. Other music-player apps DO play well on my phone. Thank you.
great app, but you charged me on Paypal TWICE!!!! please refund
This app keeps turning the volume to max blowing my ears. I can't use this app like this for safety reasons.
Bought but still block app?????
not working
HF Player completely unresponsive when connected to my external DACs - Ibasso DC07 Pro/ Shanling UA6 / Moondrop Moonriver Ti2. Support is not replying at all. I expect a full refund.
This app does not work anymore. Do not buy it.
After purchasing unlock app,after a couple years unlocker doesn't work anymore.
DOES NOT WORK! I TRY TO OPEN IT AND THE PROGRESS WHEEL SPINS, AND SPINS, AND THEN THE PROGRAM LOCKS UP!! I WANT MY MONEY BACK!!
Illegally does not allow access where only device song data is required. Concealed activity (with assistance by MN attorneys allowed to commit crime rel 66-CV-19-1699) for songs data on device relatively unchanged since 2017. Since carrier and Google LLC can violate my rights via CFAA now I am stuck. Even if later app works it forces illegal port access to TCP/IP network without consent 081424 Now wont autoupdate no other music options #DDOS
No work
dev not responding volume to high even for lowest setting
I don't connect my USB DAC (AK 120 II) via USB OTG to my phone (S10+). It report to me reconnect again. So I must refund, if you support me OK I buy it again. Thanks!
can't unlock!always ask me to buy!bought for several times still can't unlock!
Purchased "Onkyo HF Player Unlocker" to get real time FLAC to DSD conversion. But when I try to enable it in settings ("Real time DSD Conversion") I get following message: "The DoP playback capability of this app is in beta. Depending on your device and the usage environment, unwanted noise may occur or the sound may not be played correctly. The app creators can not accept responsibility for damage to your decide as a result of DoP playback. " Guys, return my money back.
Disables dacs unless purchased? Good, but discontinued library services. Just go online and try to make an account, it will be down.
Messed up my phone. Beware!!!!!!
Can't use on my DAP ... :(
Purchased and shows as demo version need to active everytime i use the app.
Does NOT transfer DSD128 or higher in it's native format in bit perfect
Crashing on OnePlus 6t, can I get a refund?
Doesn't seem to work.. both apps keep sending me back and forth, but it won't enable premium features..
it keep telling me to update. there is no update available.
Not working. Says unauthorized, please uninstall. Reinstalled and still the same.
idiot campany its not working anymore i already purchase..
This is did not work for my tx-nr3008, I tried to contact personally to onkyo for refund since I cannot use the app for the life of me with my android on this receiver, but no response, I have found an alternate
It does not work. Worst it prevents me from hearing anything on my Samsung note 10. It does not work for Samsung note 10
After I've updated to Android 9, the unlocker isn't working. When I press "activate" , the HF player still not recognize it.
The app does not unlock anymore.
It seem like I have to activate the unlocker everytime I plug in the USB DAC. The onkyo player should've recognize that I purchased.
Battery drain
I'm using samsung j7 prime and Onkyo ha200. I cannot find the way to choose
onkyo ha200 as playback device but it still outputs sound via DAC. Can you
support me this problem ? 5 stars if you can solve it.
onkyo ha200 as playback device but it still outputs sound via DAC. Can you
support me this problem ? 5 stars if you can solve it.
When using USB audio, (I was using the AudioQuest DragonFly Red) the
minimum playback volume was so loud, that I was afraid that I would either
damage my gear, or my hearing! Please fix this issue, and I will rate five
stars.
minimum playback volume was so loud, that I was afraid that I would either
damage my gear, or my hearing! Please fix this issue, and I will rate five
stars.
Ads still show up, I have to relaunch the player and reactivate the unlocker. What the hell.
My Xiaomi mix can't connect to ifi idsd micro dac amp via otg usb
No refund available
Where is the Support email adress?????? Where are allged Skins you can download?
After paying and unlocking and using for months decided to not access my memory card or phone memory but other applications will... excellent sound probably the best compared but now none useable
Second time I purchase this plug extension for Onkyo Player. Every time, and for different DACs I hoped it could read HiRez files and improve listening quality. In both cases ( A Zorloo and now a Meizu ) it only adds harsh sound and does not seem to me a good thing. I uninstall and will ask again a reimbursement
I purchased. I changed phone. Play Store stated that "purchased". But I was asked to purchase again.
Any time i open program i need reinstall unlocker to active. It's too bad
Sentiment summary
49%
Positive (4-5★)
13%
Neutral (3★)
37%
Negative (1-2★)