Review Insights · Google Play
Orsay Visit, Tours & Guide: To
TourBlink · 161 ratings · ★ 3.8
3.8
★★★★★
161 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"voice"
5 negative reviews mention this · 38% of all complaints
★★★★★ "I paid for the 3 hour D'Orsay tour after using a Louvre tour by the same company. The Louvre program was very accurate in the location of items on display and had a human like voice for most of the tour. The D'Orsay tour unfortunately, used…" - A Google user
2
"paid"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I paid for the 3 hour D'Orsay tour after using a Louvre tour by the same company. The Louvre program was very accurate in the location of items on display and had a human like voice for most of the tour. The D'Orsay tour unfortunately, used…" - A Google user
3
"information"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I paid for the 3 hour D'Orsay tour after using a Louvre tour by the same company. The Louvre program was very accurate in the location of items on display and had a human like voice for most of the tour. The D'Orsay tour unfortunately, used…" - A Google user
4
"money"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Absolutely horrible!!! It's outdated, it's a robot voice narrating. Whomever made this should be embarrassed and ashamed of such a horrible horrible product. I want my money back!" - A Google user
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The voice is robotic and not human like as well as very little information is provided. I'm afraid there are better audioguides out there for free.
Actually a paid app.
only a sample, to get more get a paid version
Absolutely horrible!!! It's outdated, it's a robot voice narrating. Whomever made this should be embarrassed and ashamed of such a horrible horrible product. I want my money back!
Audio is computer generated speech. Mangles French pronunciation. Navigation horrible. Is not up to date with current locations of some art.
Truly awful. Don't waste your money.
Does not work. Just keeps loading.
Bad robotic voice
I paid for the 3 hour D'Orsay tour after using a Louvre tour by the same company. The Louvre program was very accurate in the location of items on display and had a human like voice for most of the tour. The D'Orsay tour unfortunately, used a text-to-speech program to present information. The most troubling issue with this guide was that most of the items in the tour were not anywhere near where the guide said they would be.
The content in the app seems out of date. I tried one tour and the first few works were not in the described locations. At least one of the works was not even in the museum (on loan). I also find it strange that the walking directions are only visual, requiring you to look at your phone between works. Ideally an audio guide would use audio for this.
The location for most of the exhibits are given wrong. The voice is auto generated. The commentary is interesting.
Pretty pointless app when d'orsay has free wifi. You can just google any piece d'art for info. Reply to developer: based on your reply you aren't actually someone that appreciates art. My original rating provides museum goers with a much more suitable way to get information about the artworks they are seeing in person. Your app only has this info for a handful of pieces out of the thousands on display. If your users want anything more, they have to pay you. That money would be better spent on the services offered by the museum and not funding a greedy developer that clearly cares not for art, but just for money.
Don't understand what this app is for
Sentiment summary
66%
Positive (4-5★)
1%
Neutral (3★)
32%
Negative (1-2★)