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Paidy

Paidy LLC · 36,265 ratings · ★ 3.1

3.1
★★★★★
36,265 ratings
5 ★
12,406 (34%)
4 ★
6,680 (18%)
3 ★
3,817 (11%)
2 ★
0 (0%)
1 ★
13,360 (37%)
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Top complaints - extracted from 34 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"payment"
6 negative reviews mention this · 18% of all complaints
★★★★★ "i am having problem in payment i have been using it for like 1 and half year but now i need to buy something but don't have enough money for now but it is denying i have been trying for 4 days plz help" - Seema Stha
2
"apple"
4 negative reviews mention this · 12% of all complaints
★★★★ "LoL. I only installed the app to buy iPhone on installment but after registering all information the app said I am not eligible. Just stop collaboration with Apple if you can't provide the service" - Pratik Behera
3
"know"
4 negative reviews mention this · 12% of all complaints
★★★★ "how to know my credit limit in app. may any one tell me. アプリ内で自分のクレジット限度額を確認する方法を教えてください。誰か教えてください。" - Bhajan lal
4
"already"
4 negative reviews mention this · 12% of all complaints
★★★★ "already verify but try buy something at amazon always fail to buy.. waste my time" - ming ah

📋 All 34 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Pratik Behera 4/18/2026 v3.62.0
LoL. I only installed the app to buy iPhone on installment but after registering all information the app said I am not eligible. Just stop collaboration with Apple if you can't provide the service
★★★★ Vena Cava 4/12/2026 v3.62.0
本人確認がまずいすぎて面倒くさい。
★★★★ pele Balouka 4/12/2026
サービス最悪です
★★★★ Daniel van Wassem 4/10/2026
本人確認はエラー発生して全く使えません
★★★★ prabhakar va 3/30/2026 v3.60.1
showing error all the time when i try to verify my identity
★★★★ Bhajan lal 3/2/2026 v3.60.1
how to know my credit limit in app. may any one tell me. アプリ内で自分のクレジット限度額を確認する方法を教えてください。誰か教えてください。
★★★★ ming ah 3/2/2026
already verify but try buy something at amazon always fail to buy.. waste my time
★★★★ Maho Nakajima 3/2/2026
最悪。電話番号変わり、メールで送信されたパスコードを入れても 誤ってます と出る。 詐欺だろ。
★★★★ Muhammed Nabeel 2/25/2026
I am facing weired experience from couple of days. After login the home screen is showing as blank page instead of data. The screen is totally blank and I can not use application futher. I am using galaxy s25Ultra with android 16. Note: I updated application but still This problem arises
★★★★ Muhammad Tariq Sattar 2/15/2026 v3.60.0
I have been using this application but the usage limit I don't know how much I can buy , if I tried to buy the app always say sorry we can not approve this, my identity verification is completed and apple 3,6,12 is already blocked I don't know why they said you can use except apple I tried other thing but only work next month payment not split payment
★★★★ Sonny Louie 1/2/2026 v3.58.0
Horrible . After following the instructions to set up the app, it gives me an error message. The staff at Apple were confused and couldn't get it working. It should have more language options (in Japan)
★★★★ Reuven James Lopez 11/26/2025 v3.57.2
app bug. it always cant touch anything on the screen when i try to pay on convenience store. it always take my time when im already pay but the app wont function.
★★★★ Jaybit 11/10/2025
Useless
★★★★ MAZHAR UDDIN 10/8/2025 v3.54.2
why paidy not approved my account
★★★★ Arju Pun 9/21/2025 v3.53.5
very bad disappointed
★★★★ Tarumiya Aubria 9/18/2025 v3.54.0
非推奨
★★★★ ファルークアリ(Alizxjp) 9/14/2025 v3.53.5
Useless app and service .I have already verified my self through government issued id and phone number ,yet the app never allows me to make payment ,not even for the first time.People who are rating this app good are idiots .
★★★★ Sudip Dahal 8/16/2025
Once I had mistakenly input during registration,they made me not buy any Apple products. Worst!!
★★★★ Farhan Umar 8/7/2025 v3.52.1
Reject my deferred payment request without any reason.
★★★★ Jenshan Catacutan 8/1/2025 v3.52.1
買い物出来ない
★★★★ Menuka Chapagain 7/19/2025 v3.52.0
i don't like this app. it doesn't work I don't know why.
★★★★ Froas 6/19/2025 v3.51.0
 ペイディプラスの検査に落ちたら、もう再申請を申し込みが不可能です。利用する意味がなさそうです。追加でカスマーサポートが「この後ご利用がない場合は、ペイディアプリの「アカウント→設定→アカウントの解除」」をおすすめしました。利用をお断りし、再申請もできず、実質的にサービスの利用を諦めるしかない――それが貴社の“顧客志向”ということなのでしょうか?まるで『使えないならアカウントを削除する可能』と遠回しに言われているように感じます。
★★★★ Ysc stealheart 6/7/2025 v3.50.1
always crash on google pixel 6a with android 15 stable version. the most disaster is, the app is somehow consuming too much CPU resources thus generating a ton of heat. the battery is so hot that it swelled and bump out the screen!!!!!!!!!!!!!! it took me 40,000 JPY to replace the battery and screen. no doubt 1 star.
★★★★ さくら 5/21/2025 v3.50.0
I just downloaded a few seconds ago and I'm here now to give one star. The words are all in Japanese and I can't even screenshot it. How am I supposed to understand it? I can't read Japanese. If a screenshot isn't allowed at least it should have language option.
★★★★ Octaviana Kristy 4/29/2025 v3.49.1
my payment using paidy is not approved, I need to know abt the reason ASAP..
★★★★ しし 4/23/2025
This application is horrible, i had a lot of errors and can't finish my order. Sometimes scrolling is freezing and you can't click continue button
★★★★ Haohmaru HL 4/17/2025 v3.49.0
さすが日本製ソフトは使えないゴミ
★★★★ Leon Noveda 3/30/2025 v3.48.0
i got anoyed to this app. because my payment always declined..
★★★★ Amit Mishra 3/10/2025 v3.47.1
no english support
★★★★ Justano Therguy 3/5/2025 v3.47.1
No, I did NOT give you permission to install the app on ALL of my devices....
★★★★★ Seema Stha 4/3/2026 v3.61.0
i am having problem in payment i have been using it for like 1 and half year but now i need to buy something but don't have enough money for now but it is denying i have been trying for 4 days plz help
★★★★★ Fahim Hossain 7/6/2025 v3.51.0
I'm facing some problem with my paidy app. I cannot select the options in purpose of use. please fix this
★★★★★ Bharat Nepal 6/12/2025 v3.50.1
good
★★★★★ resham chaudhary 3/14/2025
Can't use paidyplus feature. I didn't get any money to use.

Sentiment summary

53%
Positive (4-5★)
11%
Neutral (3★)
37%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.