Review Insights · Google Play
Paired: Couples & Relationship
Paired - Relationship Advice & Quiz for Couples · 61,118 ratings · ★ 4.6
4.6
★★★★★
61,118 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
8 negative reviews mention this · 27% of all complaints
★★★★★ "Expensive subscription to use absolutely anything in the app except one question a day. Not even worth it to keep in my phone. Advertised as a free to use app. Having ONE usable feature out of "thousands" does not make your app free to use.…" - L W
2
"update"
4 negative reviews mention this · 13% of all complaints
★★★★★ "hate the new update! after the update I can no longer have a selection of questions or quizzes to choose from for the automatic daily ones. now we only get 2 things a day automatically rather than 3 becauae of the "secret assigment" additio…" - Caitlin Scheeler
3
"questions"
4 negative reviews mention this · 13% of all complaints
★★★★★ "hate the new update! after the update I can no longer have a selection of questions or quizzes to choose from for the automatic daily ones. now we only get 2 things a day automatically rather than 3 becauae of the "secret assigment" additio…" - Caitlin Scheeler
4
"question"
4 negative reviews mention this · 13% of all complaints
★★★★★ "hate the new update! after the update I can no longer have a selection of questions or quizzes to choose from for the automatic daily ones. now we only get 2 things a day automatically rather than 3 becauae of the "secret assigment" additio…" - Caitlin Scheeler
5
"other"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Used to love Paired. Lately, however, my experience has been less than stellar. There are days where I get a notification for a question or quiz no problem. Other days, it won't even do that. I'll see that my husband has answered a question…" - Emily Asato
6
"money"
4 negative reviews mention this · 13% of all complaints
★★★★★ "after 6 months there is not enough stuff to answer. I paid for whole year and feel like I wasted money." - Patrick Panasko
7
"cancel"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I canceled and I was just charged aging." - Guillermo Altamirano
8
"days"
3 negative reviews mention this · 10% of all complaints
★★★★★ "there is a recent bug in the app, preventing it from going beyond the first screen (splash screen). have to delete data and quickly login before some sync of yours creates the bug again. bringing to your attention. started a few days back, …" - Rohan Mathai
9
"been"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Used to love Paired. Lately, however, my experience has been less than stellar. There are days where I get a notification for a question or quiz no problem. Other days, it won't even do that. I'll see that my husband has answered a question…" - Emily Asato
10
"worth"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Expensive subscription to use absolutely anything in the app except one question a day. Not even worth it to keep in my phone. Advertised as a free to use app. Having ONE usable feature out of "thousands" does not make your app free to use.…" - L W
11
"free"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Used to love Paired. Lately, however, my experience has been less than stellar. There are days where I get a notification for a question or quiz no problem. Other days, it won't even do that. I'll see that my husband has answered a question…" - Emily Asato
12
"year"
3 negative reviews mention this · 10% of all complaints
★★★★★ "after 6 months there is not enough stuff to answer. I paid for whole year and feel like I wasted money." - Patrick Panasko
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
hate the new update! after the update I can no longer have a selection of questions or quizzes to choose from for the automatic daily ones. now we only get 2 things a day automatically rather than 3 becauae of the "secret assigment" addition which is just not our style. would like to go back to what it was, really disappointed.
there is a recent bug in the app, preventing it from going beyond the first screen (splash screen). have to delete data and quickly login before some sync of yours creates the bug again. bringing to your attention. started a few days back, first week of May.
Used to love Paired. Lately, however, my experience has been less than stellar. There are days where I get a notification for a question or quiz no problem. Other days, it won't even do that. I'll see that my husband has answered a question, so I'll go to answer it. But when I do, it isn't there. I'll go searching for it, and it's non existent for me. Or I'll answer the question, and the app just freezes up and won't let me answer and a freeze streak applies.
Expensive subscription to use absolutely anything in the app except one question a day. Not even worth it to keep in my phone. Advertised as a free to use app. Having ONE usable feature out of "thousands" does not make your app free to use. Justifying this is your review replies by saying a couple only needs one meaningful conversation a day is a bad look. Listen to your reviews: at least give just a few more free minigames; and I am also too nervous to use the free trial after other reviews.
after 6 months there is not enough stuff to answer. I paid for whole year and feel like I wasted money.
forced ad
I canceled and I was just charged aging.
charged me after account had been cancelled
Me and my partner have been premium users for over 2 years, and it seems like within the last month. There have been days where there's been no daily exercises and days when there's just one and at this point, we have an expectation that there will be 3 new questions/quizzes/games a day. Why is the quality of this app going down? update contacted support they said they release new questions every month it is the beginning of the month still only one question on days when there are questions.
I tried to cancle 4 time. the app said It was successful but everytime I check back it was not. scam
this app takes money without permission and wont reverse the charges which is theft.
can not cancel subscription
extremely repetitive
the app led us to a talking point that caused us to break up.........
Definitely feels like something I can let my wife down with. Update: I thought I was done with this app, but then my wife renewed the subscription and I am stuck with it again. I do not recommend this app.
saying free but is not everything is basically behind pay wall just wast of storage space
This relationship app seems to force hevy on your sexual relationship then any other aspect. so if that is not an issue I wouldn't recommend this to actual help your relationship in any other way. Not worth the money at all.
Not really free, requires subscription
Do not do a year subscription only month. You will not be able to get a refund From them, google play or apple pay. Hope this helps someone.
my partner won't use it and the reminders aren't sufficient to get his attention. I'm not going to be the one to make him use it. I don't see how effective the app is if one partner has to be constantly reminded to do it by the other partner. not good for neurospicy folks unfortunately.
can't seem to cancel account
Shouldn't have to pay. You could do a lot more with the fewer app before, now a single thing is ridiculous, then have to pay for it. instead of responding; use the feedback to fix the issue.
charged my card after I ended the subscription I hate this app 0 out of 10 stars
can't cancel subscription
auto questions are just too weird..
Not at worth the money
will not update the question each day
The questions are simple and not really thought provoking.
Asks me to add a widget EVERY DAY. It's annoying and I don't want to do it. I will not be updating my review until this idiocy stops. I already pay for the app. Got almost a year streak. Stop asking me. Also, the new timeline view is significantly worse than the old one.
When I went to cancel my subscription, I had to try on several different occasions because they make it very hard to do so which I don't appreciate. It was even hard to find the settings button...you have to be on the "us" page first of all. Then you press the manage subscription button and the only clickable button is "keep my subscription." That's the one you have to click to cancel your subscription just to let ppl know. Super annoying and manipulative.
Sentiment summary
90%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)