Review Insights · Google Play
Paired: Couples & Relationship
Paired - Relationship Advice & Quiz for Couples · 62,247 ratings · ★ 4.6
4.6
★★★★★
62,247 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 29% of all complaints
★★★★★ "I was just told that premium subscriptions are not eligible for refund don't install this app!!!!!!!!!!!!!!!" - tashina mckay
2
"streak"
5 negative reviews mention this · 24% of all complaints
★★★★★ "Charging me to recover a streak? I cancelled my subscription." - Gabriel Avila
3
"update"
4 negative reviews mention this · 19% of all complaints
★★★★★ "I'm editing my five-star down to one. Requiring payment to recover a streak? How low can you get? Worst app update ever. And I hope you revert it and refund everyone who paid to keep their streaks alive. Disgusting." - Nathan Davidson
4
"cancel"
3 negative reviews mention this · 14% of all complaints
★★★★★ "they wont cancel your account ." - Bobby YOUNCE
5
"putting"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Putting a $ cost on streak repair is ridiculous." - ThePelitin
6
"daily"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Pretty disappointed in the direction of this app. Now instead of recovering daily streaks by engaging and completing with all daily activities you charge £1.30 for it? I already paid for a yearly subscription. It's just greedy. What's next?…" - Daniel
7
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Pretty disappointed in the direction of this app. Now instead of recovering daily streaks by engaging and completing with all daily activities you charge £1.30 for it? I already paid for a yearly subscription. It's just greedy. What's next?…" - Daniel
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I was just told that premium subscriptions are not eligible for refund don't install this app!!!!!!!!!!!!!!!
Cannot figure out how to unsubscribe.From this
they wont cancel your account .
Charging me to recover a streak? I cancelled my subscription.
Putting a $ cost on streak repair is ridiculous.
I'm editing my five-star down to one. Requiring payment to recover a streak? How low can you get? Worst app update ever. And I hope you revert it and refund everyone who paid to keep their streaks alive. Disgusting.
Pretty disappointed in the direction of this app. Now instead of recovering daily streaks by engaging and completing with all daily activities you charge £1.30 for it? I already paid for a yearly subscription. It's just greedy. What's next? I gotta pay £0.79 to see my partners' responses? Not a fan of the direction you're moving in. How can I pay for a service that gets rugswept from under me in the interest of more money? I'll be moving to a competitor along with our friends who we referred.
I have been a big fan of this app for a while now, but the recent update has introduced a fee for recovering your streak which is honestly really disappointing and off-putting. If I lose my streak cause I miss a day or two that's sad but not the end of the world, and charging money to restore it is gross.
nah
they take your money. even tho the payment declined 12 times. they some how force it to pay. & makes you go negative. even after 6months of no use on the app. without giving you the option to cancel!!! . even tho I had 10 days til renewal.
well it WAS good until they wanted a subscription to do anything. Deleted
did not cancel my subscription as I requested and charged me
the new update causes the app to open to a blank screen which means I lost my streak, it may seem silly but that became very important to me to show me that I really was putting in work in different areas in my marriage.
hate the new update! after the update I can no longer have a selection of questions or quizzes to choose from for the automatic daily ones. now we only get 2 things a day automatically rather than 3 becauae of the "secret assigment" addition which is just not our style. would like to go back to what it was, really disappointed.
there is a recent bug in the app, preventing it from going beyond the first screen (splash screen). have to delete data and quickly login before some sync of yours creates the bug again. bringing to your attention. started a few days back, first week of May.
great start, eventually everything is repetitive
It's fun sometimes, but it's mentioned porn multiple times like its a normal thing (and I've only been using this less that 2 weeks). Not sure how I feel about it. Porn isn't exactly what I would call a normal/healthy representation of what intimacy should look like between loving couples. I turned off "spicy sex" and it's still brought up porn and sex clubs.
its okay I guess just that u need to buy the premium edition in order to unlock full feature functions.
pay to win
loved it, until micro payments were brought in. I already pay for it in the yearly subscription, suddenly now I have to pay more??
full of ads constantly badgering to pay for their subscription service, crashes regularly when trying to start the app and each "daily question" feels more like superficial slop than a way to effectively communicate with your spouse
Sentiment summary
90%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)
