Review Insights · Google Play
Pam App
Pamela Rf · 11,040 ratings · ★ 4.8
4.8
★★★★★
11,040 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"youtube"
5 negative reviews mention this · 33% of all complaints
★★★★★ "I've downloaded the app to stop using YouTube, but it's impossible to watch the videos properly because it does not support the automatic rotation of the screen. I can't see well on my mobile phone screen when it's vertical. So, to be able …" - Dana
2
"videos"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Videos open directly in the Pam App. This option doesn't work 😕 👎 update 2025 they didn't fix the problem 😑" - Tagie Dream
3
"workout"
4 negative reviews mention this · 27% of all complaints
★★★★★ "I've downloaded the app to stop using YouTube, but it's impossible to watch the videos properly because it does not support the automatic rotation of the screen. I can't see well on my mobile phone screen when it's vertical. So, to be able …" - Dana
4
"work"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Videos open directly in the Pam App. This option doesn't work 😕 👎 update 2025 they didn't fix the problem 😑" - Tagie Dream
5
"workouts"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I've downloaded the app to stop using YouTube, but it's impossible to watch the videos properly because it does not support the automatic rotation of the screen. I can't see well on my mobile phone screen when it's vertical. So, to be able …" - Dana
6
"subscription"
3 negative reviews mention this · 20% of all complaints
★★★★★ "i already subscribed, but why am i suddenly unable to access to the subscription features today ?" - TAN MAE QING
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Videos open directly in the Pam App. This option doesn't work 😕 👎 update 2025 they didn't fix the problem 😑
I've downloaded the app to stop using YouTube, but it's impossible to watch the videos properly because it does not support the automatic rotation of the screen. I can't see well on my mobile phone screen when it's vertical. So, to be able to watch the videos on the horizontal screen, I have to use YouTube and lose each time around 2 minutes for adds. Wonderful workouts, but please solve the issue of screen rotation.
should make a note to save your workouts before updating, I lost my whole plan that I'd created to my liking :( also would still like the option to have a notification reminder each day, instead of just update notifications that I wish I'd ignored now.
I really enjoy the app and I mostly use it for workouts, but the longest time now, it starts bugging after 2-3 workout videos 😢 I tried using wifi & data. I tried using it in different days,I tried to use it for several months, but the issue persists. Also not sure why she wants us to pay for recepies that we can time in Google and get for free...
Can be a sinister Dangerous coming from a beautiful trainer. I better stay via Youtube.
App keeps charging me, I cancelled my subscription.
App is stuck on logo and crashes if I wait, man I just wanna work out
Suddenly my subscription was canceled for no reason and I can't resubscribe. And no answer from customer support!
The workout plans don't match what's on the main page and what Pamela is posting on the Instagram
It's cute but the trainer looks like all she does is crunches. There's no meat on those bones. Super discouraging seeing that all over the feed mixed the ADs for her products and collabs.. Wholey fake cake. No options for free trial, price is decent per month. But way too many vegan recipes which are NOT better for the planet. Enjoy destroying the Amazon for your palm oil chocolate. Overall don't recommend and wouldn't purchase or re download. Into the trash bin.. where it belongs.
It keeps hanging
i already subscribed, but why am i suddenly unable to access to the subscription features today ?
Some what ??? I klick open in App it still opens in YouTube. Also the App crashes really often. Not good...
I have to open YouTube to play the workout videos. Before, I can just play it in the app, now I have to open YouTube. Makes this app useless.
The weekly plan wasnt ready on the day I wanted to work out. One work out in my plan was a 'new release' but when I went to do it it wasnt released yet and youtube rolled into another random workout that I didnt want to do. I'm in the southern hemisphere and I noticed it was released in my evening, morning for the Northern hemisphere. Can this be fixed please? Otherwise this app just won't work for me and probably many others working out in the morning down here. Many thanks
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)