Review Insights · Google Play
PANTHEON - official app
D'Uva s.r.l. · 102 ratings · ★ 1.6
1.6
★★★★★
102 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"download"
13 negative reviews mention this · 45% of all complaints
★★★★★ "Couldn't finish download tried a few times then crashed." - Graeme Hopkins
2
"work"
10 negative reviews mention this · 34% of all complaints
★★★★★ "I bought the app, tried it, it worked as it should. However, today, in Rome in the entrance in Pantheon it crashed, and kept crashing. after the phone (Samsung 35 5G) was reset it crashed again. Apsolutely no use of it. AVOID IT." - Tibor Svarc
3
"pantheon"
8 negative reviews mention this · 28% of all complaints
★★★★★ "Awful. 192mb for what? Then you install 64mb of audio once you have it. The internet near the pantheon is also very slow so this all takes a while." - James Sharrock
4
"didn"
7 negative reviews mention this · 24% of all complaints
★★★★★ "the audio didn't download" - Leanndra Diossa
5
"audio"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Awful. 192mb for what? Then you install 64mb of audio once you have it. The internet near the pantheon is also very slow so this all takes a while." - James Sharrock
6
"refund"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Didn't work- non ha funzionato. I want a refund" - Mark Albion
7
"didn work"
4 negative reviews mention this · 14% of all complaints
8
"doesn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Doesn't work" - Evan Young
9
"internet"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Awful. 192mb for what? Then you install 64mb of audio once you have it. The internet near the pantheon is also very slow so this all takes a while." - James Sharrock
10
"slow"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Awful. 192mb for what? Then you install 64mb of audio once you have it. The internet near the pantheon is also very slow so this all takes a while." - James Sharrock
11
"couldn"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Couldn't finish download tried a few times then crashed." - Graeme Hopkins
12
"does"
3 negative reviews mention this · 10% of all complaints
★★★★★ "does not work" - joseph saliba
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No volume!!!
Awful. 192mb for what? Then you install 64mb of audio once you have it. The internet near the pantheon is also very slow so this all takes a while.
Couldn't finish download tried a few times then crashed.
I bought the app, tried it, it worked as it should. However, today, in Rome in the entrance in Pantheon it crashed, and kept crashing. after the phone (Samsung 35 5G) was reset it crashed again. Apsolutely no use of it. AVOID IT.
the audio didn't download
It never downloaded.
does not work
not working. content not loading even if I dowloaded 400MB of that as it said. it has issues connecting inside the pantheon thick walls , even it says offline app - content is not uploading.
respectfully, this app is scammy as they do not allow you to download the audiotour over cellular data but the pantheon also does not provide a wifi....
cannot download the audioguide
After paying and experiencing extremely slow download (in app) and few download error... audio guide does not work. Waste of time and money!
Didn't work- non ha funzionato. I want a refund
Doesn't work
200mb download in an old marble building. Then 50 mb download when the app is loaded. Never got it to load.
Doesn't download, stopped around 20%. And Google won't process a refund because it doesn't meet their policy (whatever that means)
Didn't work at all. No Internet connection in pantheon. Totally waste of time and money.
Didn't work, I'd actually like a refund. Download kept getting to 90% then failing and restarting. Tried 4 times or so and used a gig of my data!
Can't download, tried to resolve, but it is a waste of time. Main issue - no information about error. Checked that I can install other apps
Couldn't play the audi tour. Very disappointing
The English language downloaded but couldn't play it.
It doesn't work. Download at startup was finished. After changing to English, the download at app didn't start, and the length of the records is equal 00:00. Useless app and spend money.
App won't play audio in English. Don't buy.
Needs way to much downloading, missing some text..
did not work at all... just loading circle nothing else.
can't download audio, doesn't work, a scam
Wouldn't download at pantheon. Useless unless you are there. Asked for a refund and didn't get one.
Only the kids version worked not the adult one.
No idea about app itself, becouse there is terribly slow internet inside Pantheon. So it's 0 final value for the user.
This app didn't work for me. I'm not sure if I did something wrong, but I got this app specifically for an audio guide for visiting the Pantheon. In the app whenever I pushed download for the guide, it would give me a warning that I need to be on WiFi but then the guide would never download. I was a bit disappointed.
Sentiment summary
12%
Positive (4-5★)
2%
Neutral (3★)
86%
Negative (1-2★)