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Review Insights · Google Play

Paramount+

ViacomCBS Streaming · 464,959 ratings · ★ 4.0

4.0
★★★★★
464,959 ratings
5 ★
314,218 (68%)
4 ★
16,984 (4%)
3 ★
16,984 (4%)
2 ★
27,600 (6%)
1 ★
82,800 (18%)
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Top complaints - extracted from 57 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"watch"
10 negative reviews mention this · 18% of all complaints
★★★★ "pay to watch unskippable ads. on app there haven't been any, but on desktop every time we open the show, there's a 10 second ad of a different show. unskippable. you know what doesn't have unskippable ads? free streaming services. why do we…" - αηκγ
2
"streaming"
8 negative reviews mention this · 14% of all complaints
★★★★ "pay to watch unskippable ads. on app there haven't been any, but on desktop every time we open the show, there's a 10 second ad of a different show. unskippable. you know what doesn't have unskippable ads? free streaming services. why do we…" - αηκγ
3
"work"
8 negative reviews mention this · 14% of all complaints
★★★★★ "documentaries not playing, movies working" - Oliver Pesé
4
"shows"
7 negative reviews mention this · 12% of all complaints
★★★★ "I'm changing my review to 1 star because it was sooo hard to unsubscribe you have to go to the website to unsub but because the app is downloaded you opens up the app you have delete the app in order to get to the website also they falsely …" - Jay Ryan
5
"play"
7 negative reviews mention this · 12% of all complaints
★★★★★ "documentaries not playing, movies working" - Oliver Pesé
6
"movies"
6 negative reviews mention this · 11% of all complaints
★★★★★ "documentaries not playing, movies working" - Oliver Pesé
7
"money"
6 negative reviews mention this · 11% of all complaints
★★★★★ "App keeps dropping out on my phone. Is extremely frustrating! Not worth the money!" - Luke Blythe
8
"paramount"
6 negative reviews mention this · 11% of all complaints
★★★★ "que asco de optimización, no puedo estar más de 10 minutos viendo por qué se cierra paramount" - Diego Silva

📋 All 57 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ αηκγ 6/27/2026 v16.14.0
pay to watch unskippable ads. on app there haven't been any, but on desktop every time we open the show, there's a 10 second ad of a different show. unskippable. you know what doesn't have unskippable ads? free streaming services. why do we pay for worse service? and DO NOT SEND ME TO YOUR SUPPORT SITE. YOU HAVE MY FEEDBACK RIGHT HERE. it is your job to fix issues reported by customers, not mine to contact you on multiple channels.
★★★★ Sophie Walsh 6/27/2026
canceling is to hard and stupid
★★★★ Jay Ryan 6/27/2026 v16.14.0
I'm changing my review to 1 star because it was sooo hard to unsubscribe you have to go to the website to unsub but because the app is downloaded you opens up the app you have delete the app in order to get to the website also they falsely advertise premium is no ads but you still get ads idk about you guys but when a subscription says no ads there shouldn't be any ads this is including ads that start at the beginning and also there are some tv shows where the ad is part of the episode scummy
★★★★ capino28 6/26/2026 v16.14.0
bad image so bad. stop every moment in a while.
★★★★ Horacio J 6/26/2026 v16.14.0
june 2026: IT DOESN'T WORK. CANNOT STREAM ANYTHING. IT HUNGS. SAME ON GOOGLE TV. 0 STARS. previous: Unskipable ads!!!!!! NO ads on a paid service. PERIOD. N O A D S. Not even your own, which BTW play dubbed to make them even more unbearable. And constantly getting hung, bad UI, and more.
★★★★ Bridget S 6/26/2026 v16.14.0
cannot login, its kicked me out of the phone and hubble. I tried a password reset, it defaults to opening the app. the app says something is wrong (and yes it is up to date) and I am waisting my money.
★★★★ Caio Cesar 6/26/2026 v16.14.0
aplicativo horrível, travando para ver episódios baixados, delay nos comandos, péssima experiência.
★★★★ Alex Simon 6/26/2026 v16.14.0
lots of error 6004 for lots of titles. waste of money.
★★★★ Diego Silva 6/25/2026 v16.14.0
que asco de optimización, no puedo estar más de 10 minutos viendo por qué se cierra paramount
★★★★ Renzo Carrasco 6/25/2026 v16.14.0
Auto rotation is stupid!
★★★★ Daniel Wilkinson 6/25/2026 v16.14.0
Doesn't work. Tried on my Samsung S11 and pixel tablet, only shows a blank screen when trying to play a video. Would ask for a refund if it wasn't for the tv app working fine.
★★★★ Geldwin 6/25/2026 v16.14.0
is the only legal service to get the only show I want, refuses to actually allow you to watch it
★★★★ Jai Martin 6/25/2026 v16.14.0
just like Disney will work for maybe and hour then dont matter if have good internet or not will continue to struggle with connection. but will load the adds for you cant miss out on the important adds. thats what were really paying for yeah?
★★★★ J Wolf 6/25/2026 v16.14.0
The most useless app ever. I try to play downloaded movies and it won't play. I'm so done with such useless apps. I really wish these dev teams cared about their work. Paramount plus dev team are so useless they should be ashamed. I'm ending my membership today
★★★★ Andres Heredia 6/24/2026 v16.7.0
so incomplete. I moved form australia to colombia and now most of the shows or movies I was watching before aren't here. All of them belonging to Paramount or its affiliates but not here. Most of them are streaming in Netflix
★★★★ Keelin Cooney 6/23/2026 v16.14.0
I'll watch an episode but about 50% of the time it won't mark it as watched. No problem I'll just go back and mark it as watched...afraid not, I'll have to load it up again and skip to the end. Who developed this app? Someone that's never used a streaming app before it seems.
★★★★ Roz Blackett 6/23/2026 v16.14.0
I only applied to paramount, so I could watch All all the queens men. it's advertised but can't get it in the UK hmm. Will it ever be on in the uk. False advertisements. Shocking. stop messing with the licensing law, if you knew this, state from the beginning. And stop saying sorry, a company shouldn't be run this
★★★★ Jay 6/23/2026 v16.14.0
constantly freezes
★★★★ corey spizawka 6/23/2026 v16.14.0
no matter what I do when I select a movie it goes to black screen every time. I have taken all steps provided in troubleshooting still nothing but black screen!
★★★★ Tommaso Tedesco 6/23/2026 v16.14.0
Phone app will not load videos. I've tried everything.
★★★★ Diana Neufeld-Crocker 6/23/2026
I was charged for this app twice and it's still not working
★★★★ Mack10plus 6/23/2026 v16.14.0
Paid for my first month which will be my last if they don't sort this app out! No ffw, rw,skip and the volume is way too low. If I watch something stop it then go back to what I was watching it starts again from the beginning so I have to watch it all again. Want my money fix the app because I won't be paying for a second month!! I work long hours so hardly watch anything on this streaming service anyway so it wouldn't be missed, but sometimes when I do have time it's nice to watch some things!
★★★★ Beau Heffernan 6/23/2026 v15.0.76
cannot cancel my subscription nit happy
★★★★ Badger S. Prystanski 6/23/2026 v16.14.0
error 6004 android won't play it not even after trying every single documented thing to try to fix it. reinstall, clear cache, turn phone off and on.... everything
★★★★ Andres Metral 6/23/2026 v16.14.0
Awful app, extremely slow, it crashes constantly, a waste of my money and time.
★★★★ gërdschi 6/23/2026 v16.14.0
terrible app, can't watch recorded fights in ufc. truly shameful
★★★★ Jonny Black 6/23/2026 v16.14.0
Worst app out there. Consistently faulty. good shows though
★★★★ A VN 6/22/2026 v16.14.0
It doesn't work anymore!
★★★★ John Smackemback (Smackemback) 6/21/2026 v16.14.0
Undoubtedly the worst streaming app of all time, poor picture quality, memory problems, casting problems & layout problems, very poor from a company that you expect so much more from. Very disappointing, Do better Paramount !
★★★★ Richad Robertson 6/21/2026 v16.14.0
this app still not working on my phone why haven't you fixed it yet one star
★★★★ Krisa 6/21/2026
HORRIBLE APP!!!! I cannot use this absolute piece of rubbish for more than two minutes. downloading episodes takes FOREVER and god forbid the app crashes, if you're unlucky you have to redownload everything all over again. even when I download episodes, THEY STILL WONT PLAY IT. and even if I don't download anything and just decide to watch a show, I can't, because the app IS NOT RESPONDING. absolute WORST streaming platform so far, just pirate your shows and movies.
★★★★ David Demer 6/21/2026 v16.14.0
I reviewed the Paramount App in May and suggested improvements regarding UFC coverage. No changes have been made and it is still woeful. Half of today' UFC fights that ended eight hours ago have not been added to Paramount Plus. Not everyone can watch the events when they occur live. Make them available immediately after they finish.
★★★★ John Doe 6/21/2026 v16.14.0
Screen captions can't turn off
★★★★ mark schulze 6/21/2026 v16.14.0
poor quality app. not smooth to skip through with sports or programs. constantly bring you back to the last episode you watch instead of the next episode. just seems like no effort was put in.
★★★★ Snow Giffen 6/20/2026 v16.14.0
can't change my forgotten password or talk to support. all links lead to the same sign up page. unsubscribe.
★★★★ Ciaran 6/20/2026
crashing, how can a multi billion dollar company produce something so bad
★★★★ John A 6/20/2026 v16.13.0
Very poor in all devices. App keeps crashing. Downloads don't work and when they do, the videos keep freezing.
★★★★ Deivid Aguilar 6/20/2026 v16.14.0
not works well in a table, poor image quality. it's not a problem related to internet speed.
★★★★ Leon Kral 6/20/2026
worst app ever by far.
★★★★ Snuffy Pickle 6/20/2026 v16.14.0
The website won't let me pay, it just shows an error message.
★★★★ Sonja Lombard 6/20/2026 v16.14.0
the app does not open@
★★★★ Light Bringer 6/20/2026 v16.14.0
I have used almost every app for a streaming service and this is by far the absolute worst I've seen. Movies/shows on your watchlist disappear. Shows on the app won't show up, even if you were just watching it. The app won't remember where you stopped a movie and just start back at the beginning. The auto play next episode feature works less than half the time. And there are constant errors - asking you to check your connection and to try again later. And it's been like this for years.
★★★★ Jefferson Conza 6/20/2026 v16.14.0
I was watching the FIFA world cup, but it stops the streaming, 6 accounts, but only 1 can watch simultaneously... ??? Update: Honestly, do not pretend to use for watching FIFA, but maybe for series only Update: Smart tv message says "This application will restart due to lack of memory"
★★★★ noe torres gonzalez 6/20/2026 v16.14.0
app sucks i have to uninstall and install twice a week to use it
★★★★ John Davidson 6/20/2026
wow I am refused the offer as advertised that is false advertising this app needs to be shut down for false advertising I am filing the false advertising charges With the authorities see you in court
★★★★ Connie W 6/20/2026 v16.14.0
Just paid for my monthly subscription & it doesn't work! Very unstable & it's a waste of money! DO NOT DOWNLOAD!
★★★★ Andrew 6/19/2026 v16.14.0
scam, I paid for subscription and app wont let me login. I email support and no reply
★★★★★ Oliver Pesé 6/27/2026 v16.14.0
documentaries not playing, movies working
★★★★★ Luke Blythe 6/27/2026 v15.5.0
App keeps dropping out on my phone. Is extremely frustrating! Not worth the money!
★★★★★ Sarah G 6/26/2026 v16.14.0
constant 6015 errors

+ 7 more in the clipboard copy

Sentiment summary

71%
Positive (4-5★)
5%
Neutral (3★)
24%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.