Review Insights · Google Play
parkrun Official
parkrun Global · 10,129 ratings · ★ 4.9
4.9
★★★★★
10,129 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"parkrun"
3 negative reviews mention this · 27% of all complaints
★★★★★ "App looks good but I can't confirm if my discovery vitality is properly synced or not. Have to go to web browser for that and even that isn't properly set up to just confirm. Had my very first parkrun after ensuring I followed all the steps…" - Jessica Motsa
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
awful app full of bugs. it didn't regidter my last parkrum on saturday 20/6/26
waste of time can't login!
Until last week this was brilliant, last Saturday it didn't upload my data from Park run and now I cannot log in. I get an error message saying Something's not quite right try again soon. I have been trying all week 😔
At some point after the upgrade I got logged out and now I can't login again as the keyboard only shows numbers. Copy/pasting my parkrun ID automatically removes the letter too. There is no help or trouble signing in support in the login page so I don't know how else to raise this issue. I really liked the app previously, so please can this be resolved?
can't access the app, my parkrun id begins with a letter and there's no option to insert letters into the field when logging in
Doesn't update with the latest event unless you delete and then reinstall the App.
slow
App looks good but I can't confirm if my discovery vitality is properly synced or not. Have to go to web browser for that and even that isn't properly set up to just confirm. Had my very first parkrun after ensuring I followed all the steps. Vitality did not pick up the event. Where do I get help?
Slow to update
It's a well functioning app but there is a HUGE safety concern. We can't change our name and so your full name shows up on the board of all the locations you've been along with demographics. Surely you can give people the option to use "Anonymous", their initials, or a pseudonym.
don't like all the colours keep it simple
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)