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Review Insights · Google Play

PAW Patrol Academy

Play Piknik · 10,063 ratings · ★ 3.6

3.6
★★★★★
10,063 ratings
5 ★
5,444 (54%)
4 ★
922 (9%)
3 ★
461 (5%)
2 ★
461 (5%)
1 ★
2,768 (28%)
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Top complaints - extracted from 57 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"subscription"
18 negative reviews mention this · 32% of all complaints
★★★★ "very bad. they charge you and never cancel subscription ." - Sara Kevin
2
"game"
12 negative reviews mention this · 21% of all complaints
★★★★ "this game won't even let me log into it for my nephew" - Tenneil McKnight
3
"play"
12 negative reviews mention this · 21% of all complaints
★★★★ "never loads when my son wants to play" - Johnny C
4
"free"
8 negative reviews mention this · 14% of all complaints
★★★★ "it will say free trial and then charge you a bill 13$ be careful" - Yoani Flores
5
"cancel"
6 negative reviews mention this · 11% of all complaints
★★★★ "very bad. they charge you and never cancel subscription ." - Sara Kevin
6
"doesn"
6 negative reviews mention this · 11% of all complaints
★★★★ "I paid for the yearly subscription and app doesn't open it anymore for months. It is loading forever. Really disappointing 😔 Please fix the issue." - Shino H
7
"work"
6 negative reviews mention this · 11% of all complaints
★★★★ "app does not work and open correctly" - Brenda Stern

📋 All 57 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Sara Kevin 6/24/2026
very bad. they charge you and never cancel subscription .
★★★★ Shino H 6/20/2026 v3.1
I paid for the yearly subscription and app doesn't open it anymore for months. It is loading forever. Really disappointing 😔 Please fix the issue.
★★★★ Joseph Garcia 6/15/2026
subscription required
★★★★ Tracy Tackett 6/14/2026 v3.9
I keep trying to cancel for MONTHS but they still keep charging my card.
★★★★ Samantha Bryant 6/14/2026
if I could give 0 stars I would, I downloaded this as my son seen it on YouTube and thought this would be great. I even bought the subscription for it. and it doesn't even load for him to do anything on it. it will pop up the beginning screen and then turn the app completely black.
★★★★ Brenda Stern 6/11/2026 v3.9
app does not work and open correctly
★★★★ Tenneil McKnight 6/8/2026
this game won't even let me log into it for my nephew
★★★★ Yoani Flores 6/8/2026 v3.9
it will say free trial and then charge you a bill 13$ be careful
★★★★ Lyle Ahlstrom 6/5/2026 v3.9
One person could have developed this with nothing other then ai, not worth it. Go buy something you can keep. That is also a fair deal.
★★★★ Diana Aivazian 6/4/2026
i hate paw patrol
★★★★ Angelina Philpot 5/31/2026
while subscribing on the app it said $4.99 but it charged my account $49.99. and canceled the subscription but would not refund my money
★★★★ Westbrook Miller 5/24/2026 v3.9
While subscribing on the app it says the cost is $7.99, but my card was charged $11.99!! Deceiving...
★★★★ Andrew Chatterton 5/23/2026 v3.9
lower case letters would be more beneficial
★★★★ prashantmirje MyCar 5/22/2026
yes because l love this game
★★★★ Amanda Haag 5/21/2026
In-app purchases in this instance means that the entire app requires you buy a subscription to use it at all.
★★★★ Rebecca Stanley 5/14/2026 v3.9
I can't cancel my subscription and my granddaughter doesn't use it anymore. This pisses me off.
★★★★ Jasmine Faram 4/24/2026
I don't like it because you need to pay
★★★★ Shella Mea Olitoquit 4/21/2026
This game include subscribe and 7 trials make this free so kids and adults will be happy.
★★★★ Christina Hamrick 3/28/2026 v3.7
I downloaded it on my tablet,but I have to subscribe.So I still love this game,I tried to subscribe,But it didn't work.This game is for everyone.I love this game so much.
★★★★ Tamikaa Varga 3/22/2026
baby game 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
★★★★ Steven Moore 3/17/2026
Absolutely does not warrant a subscription.
★★★★ Johnny C 3/5/2026
never loads when my son wants to play
★★★★ Valerie Solis 3/3/2026
the app fails every time we want to play
★★★★ Night Charmer 2/26/2026 v3.1
Used to let you have 1 or 2 for free now it's all paid
★★★★ Riley Durand 2/17/2026
It doesn't work it would not let me log in I had to keep on resetting my Gadget for my daughter to play it doesn't work do not play Zero Stars
★★★★ DANNY COBB (DC) 2/16/2026 v3.7
app not loading it just keeps trying to load never ending my boy wanted to play
★★★★ Robert Veric 2/10/2026 v1.5.2
Beyond any doubt this app is overpriced, 9$/month is a blatant rippoff. It simply isnt worth it... edit, ye with time i have seen the "progress" on your review score, you were right 🤣🤣🤣🤣
★★★★ Jasmynn Watson 2/5/2026 v3.7
A lot of freezing and glitching.
★★★★ PàiPear Stationery 2/4/2026 v3.7
doesnt work
★★★★ Vera Phillips 1/31/2026
Not working, I installed this app and I just get blank screen.
★★★★ Chris Ford 1/31/2026
monthly subscription for a barely put together game. no thanks
★★★★ Angela Dishon 1/28/2026
it won't download for my grandson to play. then when u try to delete it...it won't delete off phone
★★★★ Ashley Denise 1/26/2026
I don't play it no more!!
★★★★ JD Bloxson 1/24/2026
Locks itself behind a Pay wall after 30 minutes. The screen goes white and requires an complete Device restart for the app to load in, and then it wont let you get past the subscription screen after login. I tried clearing the Cashe and Data, I have tried it on 3 different devices (Galaxy Tab 7, S24 Ultra, and a Fold 3) all do the same thing. Locks you out after 30 minutes and after a device restart it wont let you play the game until you pay for the subscription. Complete waste of time. 0 stars
★★★★ Thomas Small 1/22/2026
doesnt work
★★★★ Munch Kin 1/18/2026
The only game that you can play is nothing.All the games are stuck behind a paywall,My 3 year old son,who loves paw patrol,is crying.You so mean developers make him cry all the time.Remove the 7 Day Free Trial and 1 Month Free trial,and make All The Games Free!
★★★★ Megan Kvapil 1/14/2026 v3.6
Rip off, paid for the year subscription and it just keeps saying I need to pay for a subscription. I cant even get a refund. screw this game! Dont let them steal your money like they stole mine
★★★★ Drofwarc 1/12/2026
Exploitive
★★★★ PJ Finster 1/7/2026
expensive subscription
★★★★ Tom Lilburn 1/4/2026 v3.6
Cannot get on, broken app!
★★★★ Roman Hale 12/16/2025 v3.6
money grabbing bloatware
★★★★ Ariana Walker 12/14/2025 v3.6
I can login keep giving me the same page over and over , asking me to sign-up for a plan that I already have. now I want to cancel but I can't cause I can't login
★★★★ Elsy Noriega 12/12/2025
My daughter doesn't play this anymore. The subscription does not come up & I already followed the instructions & still nothing. I already got charged $11.99 when it was supposed to be $7.99 but it wouldn't even let me cancel. Disappointed, it shouldn't be this hard to cancel a subscription.
★★★★ Alyssa Shirk 12/11/2025
you have to pay monthly for this app
★★★★ Debora Clark 12/10/2025
This isn't free! The download is free but the app doesn't work unless you make purchases.
★★★★ Dan 12/10/2025
my 4 year old son love paw patrol so I decided to pay the £10 a month subscription to unlock characters etc but I am appalled that the in game ads continue, having an ad button on the main game screen knowing full well its children playing is disgusting, and at £10 per month is a joke. either play for free with ads or pay a subscription and have it ad free. greedy company.
★★★★ Brian B 12/10/2025 v2.4.0
too expensive. subscription model for a basic app? no thank you
★★★★ Rojasri K 12/9/2025 v3.5
not working
★★★★ Selaelo rasekgwalo 12/9/2025
it takes too much data and its slow to download
★★★★ Alex Jonas 12/7/2025
It is presented as a free app. even listed as top 5 for $0. only after fully installed you find out it's a monthly subscription. nasty scam. don't even respond with need to charge to keep it safe. I'm okay if you want to charge just do it openly.

+ 7 more in the clipboard copy

Sentiment summary

63%
Positive (4-5★)
5%
Neutral (3★)
32%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.