Review Insights · Google Play
Paycor Mobile
Paycor, Inc. · 33,434 ratings · ★ 3.9
3.9
★★★★★
33,434 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"password"
22 negative reviews mention this · 28% of all complaints
★★★★★ "Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen…" - Not Sure
2
"work"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen…" - Not Sure
3
"login"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen…" - Not Sure
4
"every"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen…" - Not Sure
5
"times"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen…" - Not Sure
6
"terrible"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Terrible app. login issues. Inaccurate time reporting. Constant crashes. Updates take forever to work bugs out. Ive been trying to get my employer away from this amateur app for a year now." - William Simmons
7
"sign"
8 negative reviews mention this · 10% of all complaints
★★★★★ "App isn't working. Once you get passed employee on boarding, and sign back in, it won't let you" - Eddie
8
"doesn"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Sucks, honestly. I have to click a million times on the drop-down menus. It hardly ever works properly, and definitely doesn't work when I need it to the most. Terrible app. edit: 4/23 android version wont let me in. Not through fingerprint…" - Regina Phalange
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Update, after submitting a ticket I randomly received a password reset and still nothing. such a disappointment. Everyone's times have to be input manually because this app isn't working. Customer service is almost non existent. I have seen this going on for weeks now. I just created an account and cannot log in..... I was thinking maybe I forgot my pass already so I reset it and it's the same thing. cannot login.
STOP MAKING ME VERIFY EVERY TIME I TRY TO LOGIN
Went from having recurring bugs in the timeclock punch, requiring the page to be reloaded every time, to recurring crashes to not logging in at all and now it won't log in, and crashes every time the 'Forgot Password' or 'Forgot Username' is pressed.
Terrible app. login issues. Inaccurate time reporting. Constant crashes. Updates take forever to work bugs out. Ive been trying to get my employer away from this amateur app for a year now.
the app has locked me out
worst app ever, can't log in, customer service is non existent
Terrible app. it kept pestering me about updating for a faster login. Now that I updated the app I can't login at all. I just get an error message saying to try again later. Total garbage.
it was good now it's only giving me 26 dollars for 12 hours of work The support says they can't do anything about it , it's the algorithm. it's my money and I pay a fee to get it now they are controlling it
the sep sucks by the way two whole weeks for my payroll because I didn't even know that my check had not come because I made one check number wrong
NEVER OPENS! I've only been able to use this app one day. It never accepts my name or password. I've reset the password a few times, and tried using both my username and my email address. But it does not recognize either. I have uninstalled and reinstalled it too. CAN SOMEONE HELP ME?
App isn't working. Once you get passed employee on boarding, and sign back in, it won't let you
It's very frustrating trying to use this app. When I first got it, it worked just fine. Now, every time I try to log in, it says my password is wrong. I'm having to change my password each time I try to log in.
paycor is absolute 💩
Everyday I have to change my password. I don't like this app. We need a new app. I wish I didn't have to put No Star I give it 0 Stars
basically never functional
the worst
access has been a nightmare can't access time sheets just a headache
won't open at all past login screen
always forgetting me have to keep reinstalling...............
didn't get my paycheck it shows my old job not my new one
Seems unfair if you're one minute late they mark you for six minutes late smh. now I'm having to log in twice that's weird 😕
useless and unreliable
it is very bad
This is getting ridiculous every time I try to login it keeps saying wrong password or username and it takes me back to the main screen every single time I can't see my paystubs or anything it's been on for 3 days now and the same issues.Please fix
horrible app. paycor keeps redirecting me to a different page than what is in the supported links, so it opens it in chrome instead of in the app.
Sucks, honestly. I have to click a million times on the drop-down menus. It hardly ever works properly, and definitely doesn't work when I need it to the most. Terrible app. edit: 4/23 android version wont let me in. Not through fingerprint or password. Fix this i need to clock in!!!
horrible to many issues can't log in,to many redirects and issues with password
Very buggy. Using autofill for logging in seems to tend to crash the app. That's just a core fail for an app like this. Even worse, you need to sign in everytime through a browser, not the app itself. A terrible design for quick login.
I just had this app and then when I try to reinstall it it's saying this version does not work with my phone and it was on my phone less than 5 hours ago
Says to install then says it is only available to my 'other' devices. Makes uninstall option available but app isn't even installed
I was able to log in when setting up, now it won't let me. Useless app.
EDIT#2: this app just keeps getting worse and worse. I was having issues with it before but now I can't even log in AT ALL! I can't check my time card, can't see if a punch went through or not, can't see my pay stubs or PTO balance.... NOTHING! I CAN'T LOG IN! I put in my password and it just boots me right back to sign in like I never tried logging in. FIX YOUR APP!
we need to be able to see the hours worked for each day. Each Day of the week. I think I was shorted an hour somewhere. Without Paycor Record, I can't see where I was short. clarity info is difficult to understand. need more clear details of what is what on each page please.
Garbage. GPS tracker isn't accurate. Punch system doesn't sync properly
Ah yes paycor, an app that makes work life a lil easier now also collects data on users. 0/10 no matter the reason
it sucks
glitches galore
Absolutely garbage. 9/10 it does not work or load properly. Then the 1/10 times it does, it either crashes or responds half the time. So useless as a professional app
Not only 1 star for the app but the company in general. Also, it states designed for employees, WRONG. How is it designed for employees? When you contact them for help they state they are only there to assist HR.
sucks
Trash app!! Everytime I try to access my wallet to get funds early from my check I hit some kind of error. The first problem was saying I needed to fill out a captcha when I would enter my password in the wallet prompt which never showed up. My second issue us now when I tap on the wallet option the screen comes up with a nessage saying 403 FORBIDDEN and gives me no explanation or options. When I follow the help links it says theres a problem bcuz of single sign-on and gives another site.
this app doesn't work don't download it this app sucks and I doesn't work at all
won't clock in
Terrible, about to switch my company to Paycom
This app is horrible and ridiculous to sign into and causes nothing but issues
Horrible app. It won't let me sign in after completing onboarding for my employer. I have tried several times and changed password and everything. They send a confirmation code to my email and when the code is pasted in the app will say my profile is not found. I completed the onboarding process and downloaded it. Absolutely a nightmare app.
Probably the most user frustrating app I've ever experienced. Powered by genuine or artificial sadism, any search for real instruction or help takes one down a black rabbit hole designed to drive the lost seeker of aid absolutely berserk. Lord save us.
Pain in the you know what everytime I have to log in on the app. Now it also takes me to the website and makes me verify via a code EVERY SINGLE TIME I LOG IN AND OUT. WHICH IS 4X A DAY. This app seems fixated on forcing me use fingerprint or face recognition everytime I log in due to inconvenience. Really wish we would go back to punching a timecard. It was a whole lot more convenient.
I'm am getting a deduction from CSDis of 71.49 I do agree with.
Paycore doesn't let me in consistantly, even after updates.
+ 29 more in the clipboard copy
Sentiment summary
71%
Positive (4-5★)
4%
Neutral (3★)
24%
Negative (1-2★)