Review Insights · Google Play
Paylocity
Paylocity · 267,702 ratings · ★ 4.7
4.7
★★★★★
267,702 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"uses"
5 negative reviews mention this · 17% of all complaints
★★★★★ "If you find yourself working for a company that uses a garbage app like this for payroll, run as fast as you can away from it." - 最高狗首领
2
"information"
5 negative reviews mention this · 17% of all complaints
★★★★★ "requires so much memorization of information. cant find what Im looking for! go where it says to find Comoany ID nothing there! Another fricking fraud magnet!" - Eugene
3
"sucks"
5 negative reviews mention this · 17% of all complaints
★★★★★ "The App, Paylocity SUCKS!! I was cheated out of soo much money. The actual people that I worked for, Mr. Randy, and Mr. Neil, was great! But, the pay app that they use is not legit, by any means." - Laura S Greer
4
"company"
4 negative reviews mention this · 13% of all complaints
★★★★★ "If you find yourself working for a company that uses a garbage app like this for payroll, run as fast as you can away from it." - 最高狗首领
5
"update"
4 negative reviews mention this · 13% of all complaints
★★★★★ "they make it harder every single update to clock out. why do I need to add a note? it's the end of my shift that's why I'm clocking out. HR has reset this like four times but every update it comes back l" - Lil Rizzle
6
"find"
3 negative reviews mention this · 10% of all complaints
★★★★★ "If you find yourself working for a company that uses a garbage app like this for payroll, run as fast as you can away from it." - 最高狗首领
7
"demand"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Loved it until my on demand feature mysteriously disappeared. I have not reach my advance limit for the pay period and went in to get an advance and it is no longer an option. My employer states they changed nothing. They never turned it on…" - Karolanne Cooper
8
"option"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Loved it until my on demand feature mysteriously disappeared. I have not reach my advance limit for the pay period and went in to get an advance and it is no longer an option. My employer states they changed nothing. They never turned it on…" - Karolanne Cooper
9
"employer"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Loved it until my on demand feature mysteriously disappeared. I have not reach my advance limit for the pay period and went in to get an advance and it is no longer an option. My employer states they changed nothing. They never turned it on…" - Karolanne Cooper
10
"sign"
3 negative reviews mention this · 10% of all complaints
★★★★★ "does not allow me to sign in when when I change that password reset. so frustrating it had always been this for the past 4 years sometimes are quest than others." - Janny Adkins
11
"been"
3 negative reviews mention this · 10% of all complaints
★★★★★ "does not allow me to sign in when when I change that password reset. so frustrating it had always been this for the past 4 years sometimes are quest than others." - Janny Adkins
12
"clock"
3 negative reviews mention this · 10% of all complaints
★★★★★ "terrible app. the the time clock functions, inputting amd changing times is ridiculous. Hard to find, never works" - David Reitzer
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I am unable to contact anyone for help
If you find yourself working for a company that uses a garbage app like this for payroll, run as fast as you can away from it.
requires so much memorization of information. cant find what Im looking for! go where it says to find Comoany ID nothing there! Another fricking fraud magnet!
terrible app. the the time clock functions, inputting amd changing times is ridiculous. Hard to find, never works
The App, Paylocity SUCKS!! I was cheated out of soo much money. The actual people that I worked for, Mr. Randy, and Mr. Neil, was great! But, the pay app that they use is not legit, by any means.
un responsive
The most unintuitive punching/payroll app I have ever used. It's like no one there actually uses it. The app tells you that you missed a punch for lunch... on a PTO day?! That makes zero sense. Went from 6 taps for clocking in on a previous app to 12! Have fun figuring out how to correctly modify a punch, as there is a plethora of GUI bugs that make it time consuming and frustrating. I would rate 0/100 if I could. What a joke...
horrible can't access direct deposit information for your self and set it up your self just plain sad
A joke of an app. It should have never been created at all. Do not use it.
By far one the of most inconsistent apps a company uses that doesnt pay you on time. Every week it's different, sometimes a day late
they make it harder every single update to clock out. why do I need to add a note? it's the end of my shift that's why I'm clocking out. HR has reset this like four times but every update it comes back l
This app SUCKS. No way for me to update, or add my new bank for direct deposit. THIS APP SUCKS!!
if my job would enable on demand it would be useful?. all my job uses it for is making us watch videos that are hours long then take a test like we're in school still?. I don't like it
Sorry software!
to much hassle signing in
I can't clock in or out on this app
used to work for another organization that uses this system & it turns out the access ID for my new company doesn't seem to work because my previous organization has my some of my information, even if they used a different access ID this app doesn't seem to separate either one of these companies & it has make it extremely difficult for me to sign in into either one of those and also what makes this an inconvenience in that you have to have verify everything by phone # instead of email, app 🗑💩
Biometrics don't work. Hardly ever remembers my password. When I finally get it to work, it forgets my password. Not user-friendly. I absolutely hate the application, and so do all of my coworkers.
Not well thought out and not user friendly.
Sucks
can't verify profile. 2 hour Window sucks
Terrible once you have left a company!!!! The app completely locks you out after termination and you cannot access anything! No paystubs, no W-2s, you can't even get in to update your address if you move. They will only release information to the HR department. Which is assuming the HR department will even speak to you. In my case I have been reaching out to HR of my previous employer and they are ignoring me. It's tax day and I still don't have my W-2. Paylocity should allow access!!!!!!
it no longer shows our PTOs it did before???
Loved it until my on demand feature mysteriously disappeared. I have not reach my advance limit for the pay period and went in to get an advance and it is no longer an option. My employer states they changed nothing. They never turned it on to even know how to turn it off. Smh. maybe we should switch back to paychex. never had issues getting my advance with more than enough hours worked
pay on demand option disappears on app
does not allow me to sign in when when I change that password reset. so frustrating it had always been this for the past 4 years sometimes are quest than others.
It's decent. My biggest complaint is it doesn't have the option, at least I haven't found where, to opt out of needing to sign in AGAIN to view personal information or even to view pay check. A hassel in my opinion. Petty, but I'm gonna say it again, if I am already signed in don't make me sign in AGAIN to view what my check amount is. 😡
some days you can't even open the app. all it does is load. sucks for when you need to punch in or out
should be easier to download w2 on any laptop . my employer will not send paper W2 in mail. app is Ok for other functions. not at all helpful re tax filing
why do I have to continually update this app?
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
2%
Negative (1-2★)