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Paytm: Secure UPI Payments
Paytm - One97 Communications Ltd. · 23,600,118 ratings · ★ 4.8
4.8
★★★★★
23,600,118 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"payment"
9 negative reviews mention this · 30% of all complaints
★★★★★ "worst update which has made every customer switch to other payment applications. The update is not letting me open application and not even for payments." - Dr. Niharida Bhalekar
2
"paytm"
8 negative reviews mention this · 27% of all complaints
★★★★★ "my paytm account is blocked I contacted to customer care but no use of calling this very worst service from paytm agents.. I tried so many ways to unblock it but not happening I request to paytm group to help me to unblock my account" - Jagan Jagan naik
3
"received"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I am very very disappointed. I have send money my another account but amount debited from account, not received to account. but Payment status successful. very very disappointed." - Pradeep Rengappa
4
"help"
4 negative reviews mention this · 13% of all complaints
★★★★★ "my paytm account is blocked I contacted to customer care but no use of calling this very worst service from paytm agents.. I tried so many ways to unblock it but not happening I request to paytm group to help me to unblock my account" - Jagan Jagan naik
5
"device"
4 negative reviews mention this · 13% of all complaints
★★★★★ ""device enrollment not correct" problem not working in my mobile" - Prapulchandra Patil
6
"detected"
4 negative reviews mention this · 13% of all complaints
★★★★★ "The app shows a miscellaneous app detected but I am not installed any third party app on my phone afte latest update it shows" - Shivam Chaurasiya
7
"while"
4 negative reviews mention this · 13% of all complaints
★★★★★ "They show ₹50 cashback on every app while making payment with paytm UPI never Received any cashback😡😡😡. Fraud App. Beaware my friends." - Aravind Saji
8
"update"
3 negative reviews mention this · 10% of all complaints
★★★★★ "worst update which has made every customer switch to other payment applications. The update is not letting me open application and not even for payments." - Dr. Niharida Bhalekar
9
"customer"
3 negative reviews mention this · 10% of all complaints
★★★★★ "worst update which has made every customer switch to other payment applications. The update is not letting me open application and not even for payments." - Dr. Niharida Bhalekar
10
"account"
3 negative reviews mention this · 10% of all complaints
★★★★★ "my paytm account is blocked I contacted to customer care but no use of calling this very worst service from paytm agents.. I tried so many ways to unblock it but not happening I request to paytm group to help me to unblock my account" - Jagan Jagan naik
11
"money"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am very very disappointed. I have send money my another account but amount debited from account, not received to account. but Payment status successful. very very disappointed." - Pradeep Rengappa
12
"problem"
3 negative reviews mention this · 10% of all complaints
★★★★★ ""device enrollment not correct" problem not working in my mobile" - Prapulchandra Patil
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
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खाता
worst update which has made every customer switch to other payment applications. The update is not letting me open application and not even for payments.
my paytm account is blocked I contacted to customer care but no use of calling this very worst service from paytm agents.. I tried so many ways to unblock it but not happening I request to paytm group to help me to unblock my account
I am very very disappointed. I have send money my another account but amount debited from account, not received to account. but Payment status successful. very very disappointed.
The shittiest upi payment app it never reads my otp. there is no way to get in direct touch with the customer care person. Now my money is stuck inside the app.
bad
The app shows a miscellaneous app detected but I am not installed any third party app on my phone afte latest update it shows
I pay payment
They show ₹50 cashback on every app while making payment with paytm UPI never Received any cashback😡😡😡. Fraud App. Beaware my friends.
Everytime offer shows for cashback on different platform but after payment no cashback received from any source.
App closes saying "rooted phone detected", but my phone is not rooted. It's a Galaxy S25 Ultra.
very fraud app . I order a product in flipkart and they shows that get 50 rs Cash back while using this paytm app. but this app didn't give cash back. don't trust this app
I pay 4500 rs my electricity bill by this app my amout is deducted but not reflected in my electricity bill i call to paytm help line they told payment is done ask your electricity providers. I go to UPPCL office they told we are not received any payment talk to paytm. very poor aap don't use it
I can't Rifand
I'm facing malicious app detected problem i did everything to fix the problem but nothing happened
very Bad experience 😞😔, my money is cutting this app, last transaction is 2000 rupees, but this app cutting it's 450 rupees above in one time
hello everyone my self Kuldeep I'm using paytm several six months and suddenly one thing happened with me yesterday I received five hundred rupees and today nine hundred and eighty rupees which total comes one thousand four hundred eighty rupees but then I check my balance they show me one thousand and one hundred and eight rupees so I recommend you to don't use paytm use Google pay this app is hundred percent safe
it's showed me the rooted device and mai login nhi kar pa rha Paytm me version 10.79.0 of your apk showed me rooted device os version PD2112F_Ex_A_8.77.13 paytm version 10.79.0 mobile handset model vivo y72 5g
@Paytmcare I am unable to log in to my Paytm Payments Bank account. Around ₹30,000 is deposited in FD in my account, and I urgently need access to it. Please help me restore access to my account and resolve this issue as soon as possible. #Paytm #PaytmPaymentsBank #HelpNeeded
Did not get the refund my 5100 rs after cancelling the railway ticket. Much time has already passed. Your AI assistant knows nothing.
froud not give cashback only voucher
My fixed deposit balance is not showing and also unable to withdraw. There is no any help available for this since last 15 days please help me with this concern
why does your developer make a roll update while they are half drunk. new update gives "Warning [61009] Book linde Malicious application detected. Please uninstall it and restart the device." doesn't even tell the name, no developer option, usb debugging or unlocked bootloader, play protect is green, non rooted device no vpn when wt# is this problem
Paytm bahut achha upi hai our isme jaldi payment ho jata hai
In device this app is getting crashing while opening the app, can you suggest me something needful, this is not the third party app right?
🙏
"device enrollment not correct" problem not working in my mobile
no Wark
slow payment
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)