Review Insights · Google Play
PBS: TV Shows & Documentaries
PBS · 26,232 ratings · ★ 4.8
4.8
★★★★★
26,232 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"play"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Please stop putting "Play from the beginning" as the first button! No one wants this!" - Nathan McClellan
2
"store"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Could not install even after updating App Store" - eric hedblom
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app doesn't work on android tablet
After using the app for a month, suddenly PBS can't tell that I'm an adult. Google knows my age and my credit card number, so why can't PBS figure it out? And why, after a month of use, did it suddenly change? Of course, it gives no alternatives or guidance, so like so many "help desks" it's totally useless. No way to log in or reach out for help.
Could not install even after updating App Store
Doesn't work. Keeps telling me to update play store, which can't be done? I'm a member. viewing through network. Even then I can't view live shows. Everything just keeps getting worse... Nothing really works. Am I living behind an iron curtain? Everything worked before.
as a paid member I found this app unusable
you gotta dew better. man
this thing sucks
very poor quality
This is an incredible 🍄🟫 documentary with masterful cinematography.It is truly a collaboration between First peoples and the filmmakers. 2-These photographs should be published in a large hardcover book something like the Sierra club series.
Please stop putting "Play from the beginning" as the first button! No one wants this!
As of 6/26/26 the app won't open, it's telling me I need to update my Play store which is up to date. This is on a Chromebook.
Every time you pause or rewind you cannot start the show again ,way too glitchy.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)