Review Insights · Google Play
PDF Scanner app - TapScanner
Tap AI · 2,880,285 ratings · ★ 4.5
4.5
★★★★★
2,880,285 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
5 negative reviews mention this · 17% of all complaints
★★★★★ "paid apps" - Nick Ahllan
2
"subscription"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Makes it almost to unsubscribe. I have emailed your support team. I have emailed multiple times and yet the subscription continues. Not sure how else I should contact you if the email will not suffice." - Nduta Kariuki
3
"free"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I have never been more frustrated with an app in my entire life. In my opinion the entire app should be paid for. You can only scan the documents in the free version, and nothing else, you can't send what you've scanned out of the app, you …" - Esosa Iserhienrhien
4
"version"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Pushes paid version constantly, 3 times within a minute. Very expensive." - Gordon Whitfield
5
"edit"
3 negative reviews mention this · 10% of all complaints
★★★★★ "annoying credits and limited number to save documents. not convenient and friendly app" - Armenia Hansley
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I no longer use the app and I already uninstalled it, it continues to auto debit and I don't know how to retrieve the money I had, I tried to unlink but it still doing it. I hope I get money back.
Makes it almost to unsubscribe. I have emailed your support team. I have emailed multiple times and yet the subscription continues. Not sure how else I should contact you if the email will not suffice.
paid apps
not good
it's paid app
3rd class app
como caralhos vc escaneia um documento ,mas n pode enviar ele pq n pagou o negocio . tmnc
paywalled bs
PDF - Ads
use Adobe, better no ads or payment. I need this once. just use online photo converter
watermarked, forced trial
Hard to use
Pushes paid version constantly, 3 times within a minute. Very expensive.
the app keep crashing when I need it most
wag kayo gagamin na app NATO kosa subscription tapos Hindi mona ma refund
Scam, asks for money
annoying credits and limited number to save documents. not convenient and friendly app
pay to use
I have never been more frustrated with an app in my entire life. In my opinion the entire app should be paid for. You can only scan the documents in the free version, and nothing else, you can't send what you've scanned out of the app, you can't edit anything! all the features you'd want in a PDF scanner app are non existent If I wanted pictures I couldn't do anything to, I'd take a photo with my phone and I can even edit that. EVERYTHING is paid all the BASIC features are paid and it's been...
very pathetic performance
ghatiya app. 5 page per day limit + unable to pay for subscription. tried all type of cards and upi.. nevermind I installed other app. Free+Better. thanks anyways.
Unless you are only trying to scan a single page this app is not very useful without an account and a subscription. They only alot you 10 credits before requesting your credit card information to be able to do any functional editing of a scanned document or the ability to combine individual scans into a single document. I did not use the paid version, but not worth the download if you are expecting to use a free version.
verry 😞😞😞😞😞😞😞😔😔😔
Refund my payment Don't download this app
it's not even worth the review
Been waiting how many hours, still waiting for the solution. After I edit my review, the developer wasn't responding to my email again.
tienes que pagar si lo quieres sin marca y esta lleno de anuncios
wants u to pay. nonsense
it's so bad like, very bad. I can't even use the free tools for the second time! I don't know it's a bug or what, but it's so freaking annoying. I tried to use the camera and it immediately want me to subscribe. so I use the gallery and take the picture from there to turn to PDF, the first is okay. then I out of this app for not even five minutes! and it suddenly want to subscribe just to use free tool for the second time. edit; fine. don't hope much for this.
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)