Review Insights · Google Play
PDF Scanner app - TapScanner
Tap AI · 2,857,532 ratings · ★ 4.5
4.5
★★★★★
2,857,532 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Greedy Devs put on a water mark if you don't cough up a monthly subscription" - Felix Martin
2
"free"
7 negative reviews mention this · 16% of all complaints
★★★★★ "wasn't aware of download limit of 5 pages per day until after creating and editing a 23 page pdf. paid for "premium" just to not waste my time will be looking for a better free app as I don't make pdf from pictures enough to justify a paid …" - Julian Bolden
3
"money"
5 negative reviews mention this · 11% of all complaints
★★★★★ "this is a very malicious app. Once you buy, it will automatically charge you every week. I had lost money for 13 weeks before I realized this." - Nga Dang
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
trash
only 5 pages can share per day really
It is still charging me after I have indicated to stop.
bad app
this is now the 4th week since I've cancelled and have emailed to get them to realize I do not want their premium services anymore. I have tried to be reasonable, but no one is responding to my messages and I keep getting charged. What do I have to do to get them to stop? update 5/7/26 I've tried help, I've contacted, I have emailed yet again, got charged another time, and I've deleted my account. Here's hoping that means I don't get charged again.
kenapa tolak dua Kali duit Saya?? macam Mana nak contact cs??
trash
do not install!
very poor
l@nd jaisa app hai
Greedy Devs put on a water mark if you don't cough up a monthly subscription
wasn't aware of download limit of 5 pages per day until after creating and editing a 23 page pdf. paid for "premium" just to not waste my time will be looking for a better free app as I don't make pdf from pictures enough to justify a paid app.
I subscribe to the fee is always taken but the subscription status is not on google play even through the application I am considered not I subscribe to the fee is always taken but the subscription status is not on google play even through the application I am considered unsubscribed
Since you put a watermark in free version I can't get my work done, thank you for ruining it for me!
be careful of this app,I was using this scanner apps had automatically deducted charging on my wallet account with out any information..it so bad!!!
I can't use it
Shitiest app ever
its not free
this is a very malicious app. Once you buy, it will automatically charge you every week. I had lost money for 13 weeks before I realized this.
lixo
This app is average but asking us to pay money to share or save scanned documents, which is nonsense as there are many apps can give free service. try another app
I don't like it
stupid subscription
basic functions hidden by paywall
Paid for a subscription that won't work. Ive logged in and out of my account and it never registers that Ive paid for the upgraded Premium account. it just keeps prompting me to upgrade.
ok so I was okay with tap scanner until it stopped giving me access on my device. I have paid up subscription until next year. What are the trouble shoot options or solutions? I have become reliant on the flexibility it provided but am now not happy with no service or access. My big Issue is the site states i use it but have not been able to scan or upload files, so i am clueless as to resolutions. HELP!!!!!
scanner will not save multiple docscince you have scanned them ... AIis no help in clearing up issue either ... free trial was offered but care was charged anyway ... one star ... CLEAR UP THIS MISUNDERSTANDING ... COMPANY WAITING ON DOCUMENTS
paid scam
you can only scan a 5 page document for free. you have to pay for any more than that
No sharing allowed. Limit reached without sharing.
Added watermark for the trial, cannot test even in trial.
worst app
Can't export more than 5 images, scanning quality is bad and watermark is huge and can't be removed without paying for membership. There are much better options for the same type of app.
scammer betul..tiap bulan charger kt shopee saya...kecewa la ..sebaik perasan..5bulan charge free2 je....sy ni dah byk comittment
Another scam, nothing is free. Don't forget to cancel your subscription and free trial they'll get ya.
you need to subscribe pro before you can remove the watermark
waste of money
doesn't tell you that you can't export a pdf of more than 5 pages without paying until the end of the process
this app is trash ,if you no longer want to use it you can't unsubscribe and you can't log out ,even if you delete your app it will continue taking money from your account (for pro)subscription.
Don't install this app, they take your credit card information and charge you, no matter if you have cancel the subscription.
scam.. this guy's have been charging me money even after un subscribing and sending multiple emails.
remove the password part on the documents
Too expensive for a student
don't waste your time downloading this trash
The App has all needed features but the pricing drains the interest as not all use the scanner for professional reasons and are forced to buy at a high price.
Sentiment summary
88%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)