Review Insights · Google Play
PDF Scanner & Document Sign
Grymala apps · 65,031 ratings · ★ 4.2
4.2
★★★★★
65,031 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 17% of all complaints
★★★★★ "This so called "PrimeScanner" is worst at it's best. Such a pathetic experience. All these so called free/trial apps are useless. They just want your money. Listen, swindles if you want the money just ask for it. Do not give any bs free tri…" - Zee Sunoo
2
"scan"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This so called "PrimeScanner" is worst at it's best. Such a pathetic experience. All these so called free/trial apps are useless. They just want your money. Listen, swindles if you want the money just ask for it. Do not give any bs free tri…" - Zee Sunoo
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
i just hate this company and will 1 star every app they make unless they fix they're sxxt. popup ads on steroids.
USELESS!
This so called "PrimeScanner" is worst at it's best. Such a pathetic experience. All these so called free/trial apps are useless. They just want your money. Listen, swindles if you want the money just ask for it. Do not give any bs free trial for 3 days or something. I am already feeling sick, i was trying to avoid using the real flatbed scanner at work. There were so many pages. Even waste of time explaining my experience here. Just avoid this piece of garbage of an app.
Caution: scans go missing. I thought this was great but then I went through and wanted to send my scans to my accountant and several documents that I know were scanned are missing. Guess I'll start looking for a better scan app.
Locks up
Not to download [useless no ocr]
I cannot open some of my PDF's, specifically the ones I got the app for. Reading the 5 star reviews I am pretty sure most are actually fakes.
The OCR converter is worthless. Purchase is by Subscription...
Does not do what it is suppose to do (OCR)
Cant scan using photos from gallery or UX is so bad that I can't find it.
Just worst...all you get is ads and nothing else.
When I was scaanning, I exitted the app
After ocr, Kannada language showing only numbers, no text.
No option to export my pdf. Ive used the ocr feature. 🤔🙄
The app crashed when using the ocr function on Arabic language!
It's not free, as the name states
Did Not Work!
Wouldn't download English.
1) Free only 3 days 2) can't exit app - only phone reboot helps. Worst experience with android app I have ever had
Repeatedly call this a FREE app, but it contains Ads and In-App purchases. Don't trust Grymala. Get Microsoft Office Lens instead. I'm sure you will be much happier and it truly is free without Ads.
Free trail, then unless cancel after 3 days they charge £10 per year...
free but not free
Scan single page at a time. What a waste of time
I don't see the ocr function. Doesn't want to include graphs. No directions on how to use it.
Totally fake app, it's just a camera!
So of all geniuses who created this app no one thought we might want to mark and select a multiple photos to scan at the same time?
Manny ads. No text show after ocr. No support to punjabi.
Not that much useful
I don't know how this app got on my phone. I found it in my list of apps but it's not anywhere on my screens. It looks like it's all about ads. Uninstalling.
ads showed, nothing else worked
Waste of time. Doesn't work properly.
Not working properly
App crashed twice in 4 minutes. Ads are frequent and intrusive.
Developer has refund my amount on my request, but developer should check before sale , user eighter using or not. Thanks for cooperation.
Was looking to convert PDF to text. This goes straight to camera mode. Taking photo required to get to menu. Did open some PDFs but not the one I needed. Open screen is tricky ads. Hit close 'X' in upper corner.
Sentiment summary
77%
Positive (4-5★)
5%
Neutral (3★)
18%
Negative (1-2★)