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Review Insights · Google Play

Pepperfry Furniture Store

Pepperfry · 98,948 ratings · ★ 3.7

3.7
★★★★★
98,948 ratings
5 ★
57,217 (58%)
4 ★
8,604 (9%)
3 ★
3,871 (4%)
2 ★
3,871 (4%)
1 ★
24,521 (25%)

📋 All 4 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Pankaj Audichya 5/8/2026 v6.10.18
Pepperfry is a fraud company because they deliver damage product and no proper way to return and replacement and never get refund.. so please if u want use meesho and any other e-commerce which is much better than peprfry..
★★★★ Moses RMK 5/7/2026
no return.. no proper customer support
★★★★ Sudarshan Baruah 5/7/2026 v6.10.18
Terrible experience with Delivery. I ordered a Shoe Rack and Storage cabinet. After a lot of calls, got the shoe-rack. Storage cabinet has not been delivered yet even after 5 days of delivery date. Finally got a package, opened it, to my suprise→it is a large MIRROR instead of storage cabinet. Immediately called the delivery agent & he assured that the wrong package will be picked up and I will get my order the next day. Now he is not receiving our calls (06/05/2026). Pfry, what will u do now?
★★★★ aarthi r rao 5/4/2026 v6.10.18
worst services

Sentiment summary

67%
Positive (4-5★)
5%
Neutral (3★)
29%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.