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Review Insights · Google Play

Pepperfry Furniture Store

Pepperfry · 99,580 ratings · ★ 3.7

3.7
★★★★★
99,580 ratings
5 ★
56,471 (57%)
4 ★
8,621 (9%)
3 ★
3,879 (4%)
2 ★
4,741 (5%)
1 ★
24,571 (25%)

📋 All 2 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Vikash Kumar Shaw 6/29/2026
"I had a very disappointing experience with Pepperfry. Their app uses misleading tactics to encourage customers to buy products. The furniture quality is extremely poor-my product started breaking within just one year of normal use. Even though it was still under warranty, no service technician came to fix the issue. Customer support was unhelpful, and the staff behaved rudely and unprofessionally. I would not recommend Pepperfry to anyone.
★★★★ Sunita Gawade 6/27/2026 v6.10.21
The app helped me find practical furniture for daily use.

Sentiment summary

65%
Positive (4-5★)
5%
Neutral (3★)
29%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.