Review Insights · Google Play
Philo: Shows, Movies, Live TV.
Philo, Inc. · 36,426 ratings · ★ 4.4
4.4
★★★★★
36,426 ratings
🎯 Build a better version
Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
13 negative reviews mention this · 27% of all complaints
★★★★★ "honestly, they have a lot of good TV shows.But it sucks having to wait until like 11:30 to watch one episode you like.I wanted to watch The Big Bang Theory because I seen young Sheldon and I can't because I have to wait till 5:00 to start o…" - Amina Ball
2
"free"
8 negative reviews mention this · 17% of all complaints
★★★★★ "says free but it's not free:(" - Riaz Nathoo
3
"money"
6 negative reviews mention this · 13% of all complaints
★★★★★ "app is trash giving me a hard time to subscribe I should be able to pay money and watch a show but they make it difficult for no reason" - Hillard Deshawn
4
"shows"
5 negative reviews mention this · 10% of all complaints
★★★★★ "honestly, they have a lot of good TV shows.But it sucks having to wait until like 11:30 to watch one episode you like.I wanted to watch The Big Bang Theory because I seen young Sheldon and I can't because I have to wait till 5:00 to start o…" - Amina Ball
5
"watching"
5 negative reviews mention this · 10% of all complaints
★★★★★ "I paid my monthly fee and right in the middle of watching a show it said my subscription was canceled and stopped letting me watch." - Amanda R
6
"option"
5 negative reviews mention this · 10% of all complaints
★★★★★ "so far seems ok, but there needs to be a better search option...nearly everything i search for is not available, but shows up in the list...gives you the option to save to watch list. needs to have options for search criteria" - Ken Cox
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app is trash giving me a hard time to subscribe I should be able to pay money and watch a show but they make it difficult for no reason
to much to buy inside! nothing unblocked! soon as you open everything locks down!! 👎
I paid my monthly fee and right in the middle of watching a show it said my subscription was canceled and stopped letting me watch.
says free but it's not free:(
it won't let me watch what I want to watch without paying money
to many buffering issues, I reach out numerous times and still the issue isn't solved. but they always want their payment on time
just feels like Pluto TV but costs money and there are more ads, as well, just not a lot of bang for your buck, only a few shows to watch ...
advertises a show online as free when you actually have to sign up for a membership. deleted account and uninstalled immediately.
want to watch movie. get subscription. movie has 12, TWELVE, advertisement breaks. 12 DIFFERENT AD BREAKS. 12 DIFFERENT INTERRUPTIONS TO A MOVIE. 12 12 12 12 12 12 12 12 12
I can't watch anything. my screens are all black, only letting me hear the audio, not everything is free. basically useless. fix it.
my viewing per episode doubled the usual viewing time. It would say 2 minutes for adds then timer would time out and start another 2 minutes of adds. honestly I dont mind watching ads but for 2 whole seasons it was the same 3 ads over n over again it was vary annoying. $29 a month for the excessive adds and missing content is wild. id give no stars if I could. I used 7 day free trail I actually debated keeping it but this experience killed that for me.
If you are grandfather in a $25 plan they started locking episodes and when they are live you can't play from the beginning, it will skip it to where it's playing live. Now they are trying to force you to upgrade to a higher plan. This is sad.
slow and cuts out even with Ethernet cable
pricey
Insane price hike from $10 to $25
clunky and sluggish with only one option (start channel playback from live) that has NEVER worked. will randomly crash to the home tab during viewing. every app update breaks something. won't be long before they hike their prices again.
to whom it may be concern I have received a message saying that you will be adding a Ed free version of HBO Max📺 coming soon to your platform this summer when you said this summer is it June or July???...
It's OK but way too many commercials and pop up ads during a movie and I don't like edited language leave it orignal
drops out of service on my tv
Too many ads for almost 30 a month, and the movies are censored
Absolutely useless app that's laughably overpriced. I started the free trial after seeing that one of my comfort shoes was available in full with ALL the seasons. The amount of ads is frustrating and please save the response about the broadcaster. There's no excuse. Then all of the first season I was watching suddenly DISAPPEARED. Then the last two seasons disappeared and episodes in season 2 won't play. Absolutely canceling. Not worth the money they have the nerve to charge.
don't bother with this junk app. as your movie plays towards the end the commercials literally go from 1 every 10 minutes and 30 seconds long to literally 1 every 30 seconds and they're 3 plus minutes long. It takes just as long to watch the last half hour of the movies as it does the first hourish. it's a joke!!! Go with Tubi or Pluto.....this a waste of time!!!!
too expensive to still have ads. plus I started watching Yellowstone. it took me from S1 E1 to S1 E8 with no option to go back to where I was. This app is a waste of time and money.
keeps blacking out useless for TCL Google tv totally annoying money wasted if it doesn't work on my TV!!!!!!
TOO MANY COMMERCIALS🙄. NEED TO BRING THE COST DOWN.
frequently goes off line and takes days to get back will most likely cancel
the app crashing uninstall several times
bad
have to keep deleting app and reinstalling for it to work
darn app hardly works
I've always loved Philo but they changed the app where you can't just watch seasons of shows .... they all say upcoming and even after they are available....it's only for so long before you can't watch them again. It was better when you could watch whatever you wanted to whenever.
i am having a lot of issues with this app!
I paid the 38 to be able to watch certain things I cannot find elsewhere! tell me why now it's the next day after subscribing and I'm needing to "upgrade" to watch over half of what I saved to watch! cancelling and never coming back!!!!
philo tv does not have CBS/NBC/ABC nor does it have CBS sports network/it doesn't even have BTN/NO ESPN/NO/ESPN2/NO ESPNU NO SEC NETWORK/NO NBA NETWORK IT Doesn't HAVE any sports channels at all that's why I'm giving you guys a one star because there's no telling how long you had this app out im not interested in it because you have none of these channels
horrible, nothing for free but junk, if you can get anything to even play.
pay 40$ for ads.... only watching for RDR season 18, scam
did the free trial wasn't able to watch anything it says upgrade n doesn't give the option to upgrade. do not sign up bad app
honestly, they have a lot of good TV shows.But it sucks having to wait until like 11:30 to watch one episode you like.I wanted to watch The Big Bang Theory because I seen young Sheldon and I can't because I have to wait till 5:00 to start on episode 1.they need to fix that. So before you buy this just remember you have to wait till specific times like it was the '80.
OMG 15 minutes of Ads per episode!! Not worth it!
I canceled this because it was not something that I thought it was.So hopefully, I don't get charged on june 30th 2026...
This mess up every day! it's terrible!
The app never loads
so far seems ok, but there needs to be a better search option...nearly everything i search for is not available, but shows up in the list...gives you the option to save to watch list. needs to have options for search criteria
too bad there are forced ads
Absolutely love the app! Has almost all the shows I watch. I use the app on my phone and tablet. My biggest complaint is the app no longer provides a uniform layout Unfortunately the "top" tab no longer shows as an option on my android but it's still an option on my iphone. I really like the "top" tab as I have found several programs I wouldn't have otherwise discovered. I wish the "top" tab was available on Androids. App should be uniform regardless of the device or OS!
PLEASE STOP WITH THESE GAMING ADS. IT'S TOO MUCH.
Show times missing in schedule with new version.
app doesn't work on Google TCL TV well. Keeps blacking out and pixels in a bunch in the corner of screen. Have to keep uninstall and start all over to it to work.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)