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Review Insights · Google Play

PhonePe UPI, Payment, Recharge

PhonePe · 14,040,511 ratings · ★ 4.6

4.6
★★★★★
14,040,511 ratings
5 ★
11,200,006 (80%)
4 ★
1,385,427 (10%)
3 ★
393,673 (3%)
2 ★
211,977 (2%)
1 ★
847,911 (6%)
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Top complaints - extracted from 15 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"phone"
3 negative reviews mention this · 20% of all complaints
★★★★★ "phonepay account doesn't. login in another mobile" - Abdul Sankanur

📋 All 15 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ lokesh bairwa 6/29/2026 v24.12.13.0
app open nhi hota h
★★★★ Jayshree Bhanushali 6/29/2026 v26.06.12.0
after trying many time unable to link bank account because message not sent for verification unable to proceed
★★★★ Bane Singh 6/29/2026 v26.06.05.0
nice
★★★★ Saurabh 6/29/2026
Good
★★★★ Anshul Sharma 6/29/2026 v26.06.12.0
this is best payment app
★★★★ Pavankumar R 6/29/2026 v26.06.05.0
too worst
★★★★ Shanmugarasu P 6/29/2026 v26.04.10.0
morning time app is very slow
★★★★ Rinku Rana 6/29/2026 v26.06.05.0
my money is cut automatically tithout reason
★★★★ Satyam Gupta 6/29/2026 v26.05.22.0
nice 🙂
★★★★ Ganesh Katukula 6/29/2026 v26.06.05.0
please give phone call option
★★★★ Sagar Hota 6/29/2026
😂😆
★★★★ Trinayani Rongpipi 6/29/2026
Applied Jio sim via this app 3 days ago but not delivered till date and while checking the status via tracking no status is showing as no pending orders very bad service didn't expect such service from phone pe...
★★★★★ Abdul Sankanur 6/29/2026 v26.06.12.0
phonepay account doesn't. login in another mobile
★★★★★ Nasar Baiii 6/29/2026 v26.06.05.0
Brother, I referred someone on the phone and I did not get the benefit and when I complained, they told me that the person you referred did not download it from the link and I referred four such people and all of them had the same problem.
★★★★★ Vijendra Ashar 6/29/2026
APP DOEST OPEN AFTER UPDATING.

Sentiment summary

90%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.