Review Insights · Google Play
Photica・AI Live Photo Animator
Comapps LLC · 15,843 ratings · ★ 3.6
3.6
★★★★★
15,843 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
16 negative reviews mention this · 26% of all complaints
★★★★★ "Money Money Money this is to expensive for an AI world." - Pieter Bezuidenhout
2
"cancel"
13 negative reviews mention this · 21% of all complaints
★★★★★ "Good app but not a convenient way to cancel the auto-renewal of the subscription... I have tried to cancel the auto-renewal several times but every time I log in it shows that it is still active... why do you do it?" - Bobur Turdiev
3
"subscription"
12 negative reviews mention this · 20% of all complaints
★★★★★ "Good app but not a convenient way to cancel the auto-renewal of the subscription... I have tried to cancel the auto-renewal several times but every time I log in it shows that it is still active... why do you do it?" - Bobur Turdiev
4
"charged"
7 negative reviews mention this · 11% of all complaints
★★★★★ "I cancelled my subscription and I'm continuing to be charged $24.98 a month. I don't use this app ... how can I stop the charges?" - Barb Rogers
5
"work"
7 negative reviews mention this · 11% of all complaints
★★★★★ "bot working on my phone" - elliott morales
6
"nothing"
7 negative reviews mention this · 11% of all complaints
★★★★★ "looks nothing like me" - Caroline Pearson
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
scam. results are very underwhelming.
bad quality looks so fake
Scam...I pay and whem I try always error....scam false scam
bot working on my phone
terrible app! after purchasing you still have to buy a ton of coins to do anything
Money Money Money this is to expensive for an AI world.
Will not allow to purchase coins. junk
I cancelled my subscription and I'm continuing to be charged $24.98 a month. I don't use this app ... how can I stop the charges?
apex effect was quite different in FB ad, I consider it misleading and fraud. paid the first one and cancelled right away. also it keep asking if you wanna improve and need new coins . stay away guys
no free
terrible. doesn't even look like me. Don't waste ur money! You have to subscribe a d on top of that, after the second thing you make you must spend more money. no refund policy
false advertising app says try. downloaded app and there is no coins given to try app before purchase hence 1 star currently no free try than it false advertising when it's say try it means you get some trial coins
no music with my video. this app sucks. and it charged me. grrrrrrrr!
The videos aren't long enough and as advertised
was told 3 months ago that my subscription was cancelled. this month and the previous month I am still being charged $35 per month. I was told by one of their people that because I called the next day after I purchased the app he would cancel it immediately. That never happened. I got in touch with again the next month. He apologized all over himself and said he would cancel it again. just got my bill and there it is again.$35. I have no idea how to handle this now, other than cancel the ca
I unsubscribed, and this app is still trying to charge my bank. I Unistalled hopefully that will work.
absolute scam. cannot sign in to use or cancel the subscription. They have charged me for 3 months even after sending an email.
looks nothing like me
This app. keeps charging my credit card when I have never purchased anything. You can't even unsubscribe with them. I have denied the charges with my card company, reissued a different card number, and emailed them. They keep trying to charge my card.
cancelled subscription within minutes. Don't waste your money..
downloaded. by mistake
1st video I made was great, 2nd looked nothing like my daughter in the Pic, costs too much to try & edit to get better, that sucks that it takes your money to make the video Even if you are not happy with the result, the face did not look like my daughter in the picture that I sent, only the hair looked the same. so this seems Hit or Miss for how much they are charging on a weekly basis and then also charging extra for each video you want to make even though I paid for weeks and didn't use it 😞
Needs a free trial, dont mind water marked photos but having to pay before you can even open the app is a massive deterrent. I dont want to pay for something if I dont know its going to work or is quality, im sure many feel the same. cant even open the app, you have to get past the pay wall first.
I made a video of my cat saying goodbye and going to the Rainbow Bridge. it says you can cancel in the play store. no, you can't. I was just charged again after 1 week. what's going on? I tried the gear option and it says I can delete the account, but if there is an active subscription, it'll still take the funds. There isnt a way to cancel!! I can't afford this!!
Will not let me use or find a way to cancel or contact them. . charging me $19.99 a month.
The ads show things you can do with this app but then it's not available when you pay for the app
yep... installed and was immediately asked for payment to use. I dont mind paying for good apps, so long as there's a trial period so I can test it first. I dont care so much about watermarks or not being able to download during a trial period. But the ability to see if its worth the money first, before committing, is a priority for me. to be honest, on the surface it looks like a good app. but Ill never know because I could take it for a test drive. particularly if you want $50 up front.
doesn't look like myself
This app has been illegally charging me for several months and I can't find out how to cancel.
didn't create or use my picture
looks nothing like my mom... she's white and the recreation is an African American
still trying to charge me. months after I unsubscribed. be careful.
doesn't look like the picture at all
Trying to cancel subscription but can't seem to do it, it's frustrating
not faces like on the photo not good at all
Can't use the app or cancel subscription, paying for it but can't use it. Dodge it.
I would give less than that if possible it let me do one then makes you pay in coins for any more not worth it scam
These people don't look nothing like my photo. Everything about it is awful. Im so disappointed that I wasted my money..
not easy to use. AI pics look nothing like me never got link to cancel 😞
They will steal your money. Impossible to cancel!
I just lost my son and using this app has brought me joy. Then the company started taking my money monthly and three month big lump sum. check your bill. I was double paying.
you guys are stealing money from my account I dont even have this app
I've been trying to unsubscribe from this app because I decided I did not want it and they still keep taking money out of my account for months now.
you stolen my credit card account 2 times.
I cancelled this app and I'm still getting charged for it!
Something is wrong with your app. Every time I press try to do a photo it tells me Something Went Wrong restart application again. I can't create anything for it saying that and I have a subscription for coin and its not working.
photos looked nothing like us
Yeah they forget to mention the fees associated with it. If you don't pay you don't use it at all. No thanks!
I had tried this app which I do not like i probably would have given it a 3 stars, maybe 4 until I dealt with their customer service. I canceled my subscription in the app. Well apparently it didn't work whatever. So they say, and they refuse to refund my money. So I'm a little perturbed at that, so I'm giving it a one. If I could give it lower, I would because the customer service was awful, they didn't ask me any questions.It was just nope, no money back.I don't suggest this app at all
don't work says something is wrong now I have 500 useless coins
+ 11 more in the clipboard copy
Sentiment summary
65%
Positive (4-5★)
5%
Neutral (3★)
30%
Negative (1-2★)