Review Insights · Google Play
PhotoApp - AI Photo Enhancer
ScaleUp · 478,106 ratings · ★ 4.2
4.2
★★★★★
478,106 ratings
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Top complaints - extracted from 54 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
10 negative reviews mention this · 19% of all complaints
★★★★★ "App sucks! Doesn't do what its supposed to do plus it tried to charge me $9.99 for a FREE subscription" - Johnny Bates
2
"subscription"
6 negative reviews mention this · 11% of all complaints
★★★★★ "they stole your money!!! they get yearly subscription even if you didn't click for it" - Yagmur Bostanci
3
"work"
6 negative reviews mention this · 11% of all complaints
★★★★★ "app has not worked at all since downloading yesterday. only presents a black screen after completion. do not reccomend purchase." - David Hall
📋 All 54 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I don't know what this app does, but I must pay first 🤷🏻
ads are crazy.....
app has not worked at all since downloading yesterday. only presents a black screen after completion. do not reccomend purchase.
they stole your money!!! they get yearly subscription even if you didn't click for it
you said watch your ad then I can save the photo I watch two ads three ads and then four and you said watch another add and I did and it still never let me save it scammers
I couldn't even see the enhanced photo after watching 3 adds. what a waste!
dosnt seem to work
I honestly wanted to give it zero Stars! I did this 4 times for age progression. ALL 4 times I came back as a Caucasian woman. Needless to say, I'm deleting the app.
awful
not what I was looking for.
I wish I could get this app a zero cause it even doesn't oppen
You load a photo and then watch endless adds ,only to get a message that the add is loading and that you have to watch the adds before you can use the app, or buy an upgrade. No matter how many times you repeat this, you never get to the point where your photo is enhanced,.
so disappointing
THE PRO SUBSCRIPTION AUTOMATICALLY DEDUCTED ON MY ACCOUNT. NO NOTICE AT ALL. I DONT USE THIS APP. REVERSE THIS! I'll only delete my review if you refund me!
too many ads as looks like very desperate to make money.
still not clear
App is basic and makes it impossible to unsubscribe
"I was charged for a subscription after a trial period and immediately requested a refund without using the service. Despite their policy stating refunds are possible if the app hasn't been used, they denied my request by falsely claiming I had used it. Total lack of transparency and honesty. Avoid this app at all costs
horrible, the upload looks nothing like the pictures
App sucks! Doesn't do what its supposed to do plus it tried to charge me $9.99 for a FREE subscription
too much ad and so expensive
The Aging feature uses the company's model over the photos uploaded... for example, the finished products are strikingly similar to the app's model (almond shaped eyes with similar face shape), resulting in looking nothing like the photos uploaded. The person in the picture uploaded isn't even in the finished product. The face is completely different. 1 star for trying I suppose.
they offer a free trial and charge 9.99. Its an scam!!!
Not as advertised! I downloaded this after seeing an ad on FB where it shows your age progression from a couple of photos. Was looking forward to seeing what it would make, but when I tried it, the video it produced didn't even use my photos! Used photos of a random AI girl that even had different colour hair and eyes! Completely fake app. Don't waste your time or your money!! SCAM!
key features advertised don't work
so far it doesn't even work on my phone!!!! I want my money back!!!
Overrated
I opted to try this solely for the aging feature and the app prepared a video of a totally different person. Now,I can't even cancel easily. Not happy at all.
They took my money, on a free trial😡
need payment details not free
less
Not free as advertised and you have to watch several adverts before being allowed to do anything.
does not open
I guess it's just not compatible with my phone version didn't work for me🤷🏾
I uninstalled the app immediately after discovering it requires payment information before allowing any testing. There are superior alternatives that offer genuine free trials without demanding card details upfront. Best of luck with your product.
it won't work
uninstalled the app, I only see the top half of my screen in the app. not functional at all.
No result
Ai been down for hours
mostly need to pay 😒😒
Absolutely terrible!!! Did the free trial then canceled immediately when didn't work. I have been in constant contact with Paddle, the company that did the charge. Have already had to pay 1 extra week and have had no luck at getting subscription cancelled.
can't try for free first time
Can you give 1 star if it is not even working? Window pops up telling me to try later, with a sad face. I paid???
worste apps
it really doesn't do much. it actually makes photos worse
terrible , asks for payment before you even start !
can't use it for anything without the stupid subscription, immediately deleted
Bad or none results, unistalling.
very cheep
I have paid, installed app on my pc and android phone...and still nothing. I have downloaded app on my phone as well and on my computer its asking me to download on my phone and will download shortly.......its been more than 10mins and I havent yet sent my photos to my computer. This is frustrating.
+ 4 more in the clipboard copy
Sentiment summary
78%
Positive (4-5★)
7%
Neutral (3★)
16%
Negative (1-2★)