Review Insights · Google Play
PhotoApp - AI Photo Enhancer
ScaleUp · 477,057 ratings · ★ 4.2
4.2
★★★★★
477,057 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
13 negative reviews mention this · 24% of all complaints
★★★★★ "App sucks! Doesn't do what its supposed to do plus it tried to charge me $9.99 for a FREE subscription" - Johnny Bates
2
"subscription"
6 negative reviews mention this · 11% of all complaints
★★★★★ ""I was charged for a subscription after a trial period and immediately requested a refund without using the service. Despite their policy stating refunds are possible if the app hasn't been used, they denied my request by falsely claiming I…" - Poke
3
"trial"
6 negative reviews mention this · 11% of all complaints
★★★★★ ""I was charged for a subscription after a trial period and immediately requested a refund without using the service. Despite their policy stating refunds are possible if the app hasn't been used, they denied my request by falsely claiming I…" - Poke
4
"money"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Not as advertised! I downloaded this after seeing an ad on FB where it shows your age progression from a couple of photos. Was looking forward to seeing what it would make, but when I tried it, the video it produced didn't even use my photo…" - Julieanne Gallacher
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is basic and makes it impossible to unsubscribe
"I was charged for a subscription after a trial period and immediately requested a refund without using the service. Despite their policy stating refunds are possible if the app hasn't been used, they denied my request by falsely claiming I had used it. Total lack of transparency and honesty. Avoid this app at all costs
horrible, the upload looks nothing like the pictures
App sucks! Doesn't do what its supposed to do plus it tried to charge me $9.99 for a FREE subscription
too much ad and so expensive
The Aging feature uses the company's model over the photos uploaded... for example, the finished products are strikingly similar to the app's model (almond shaped eyes with similar face shape), resulting in looking nothing like the photos uploaded. The person in the picture uploaded isn't even in the finished product. The face is completely different. 1 star for trying I suppose.
they offer a free trial and charge 9.99. Its an scam!!!
Not as advertised! I downloaded this after seeing an ad on FB where it shows your age progression from a couple of photos. Was looking forward to seeing what it would make, but when I tried it, the video it produced didn't even use my photos! Used photos of a random AI girl that even had different colour hair and eyes! Completely fake app. Don't waste your time or your money!! SCAM!
key features advertised don't work
so far it doesn't even work on my phone!!!! I want my money back!!!
Overrated
I opted to try this solely for the aging feature and the app prepared a video of a totally different person. Now,I can't even cancel easily. Not happy at all.
They took my money, on a free trial😡
need payment details not free
less
Not free as advertised and you have to watch several adverts before being allowed to do anything.
does not open
I guess it's just not compatible with my phone version didn't work for me🤷🏾
I uninstalled the app immediately after discovering it requires payment information before allowing any testing. There are superior alternatives that offer genuine free trials without demanding card details upfront. Best of luck with your product.
it won't work
uninstalled the app, I only see the top half of my screen in the app. not functional at all.
No result
Ai been down for hours
mostly need to pay 😒😒
Absolutely terrible!!! Did the free trial then canceled immediately when didn't work. I have been in constant contact with Paddle, the company that did the charge. Have already had to pay 1 extra week and have had no luck at getting subscription cancelled.
can't try for free first time
Can you give 1 star if it is not even working? Window pops up telling me to try later, with a sad face. I paid???
worste apps
it really doesn't do much. it actually makes photos worse
terrible , asks for payment before you even start !
can't use it for anything without the stupid subscription, immediately deleted
Bad or none results, unistalling.
very cheep
I have paid, installed app on my pc and android phone...and still nothing. I have downloaded app on my phone as well and on my computer its asking me to download on my phone and will download shortly.......its been more than 10mins and I havent yet sent my photos to my computer. This is frustrating.
don't waste your time its fully paid app and you can't get any of it for free
I went to enhance a photo and all I got was a black screen
Very baad aap
they want money to do any edit photo , real badd
wasn't even close. 0 stars. was not even worth the free trial
UI/UX bug, can't be used on Xiaomi phone
You need to pay
free is only the instalation, i whant buy abbyting i cant try
charging me and no way to cancel subscription
waisted time and money not
app won't load so deleting it
I keep being charged 9.99 for a subscription I don't have. seriously, I installed and opened the app and it says I don't have a subscription. I am now being stolen from weekly by their billing company, and no human ever responds.
👎
If you for some mistake forgot to unsubscribe, you cannot rufund your money back. They just dont want to do this.
can't do as couple photo have to upload 4 of each individual which we don't have
mamu vam jebem zasto je tako teško napisati da se treba platiti a ne sve organizovao slike i vreme potrošio samo da na kraju vidim treba da se plati pička vam materina.napušite se kurca debili moronski.nabijem vam majke na kurac.🍆
+ 5 more in the clipboard copy
Sentiment summary
78%
Positive (4-5★)
7%
Neutral (3★)
15%
Negative (1-2★)