Review Insights · Google Play
PhotoSync Autotransfer Add-On
touchbyte · 307 ratings · ★ 4.5
4.5
★★★★★
307 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
6 negative reviews mention this · 40% of all complaints
★★★★★ "Does not work on Samsung s24. The service sleeps and does not transfer anything" - ICz
2
"transfer"
5 negative reviews mention this · 33% of all complaints
★★★★★ "Does not work on Samsung s24. The service sleeps and does not transfer anything" - ICz
3
"does"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Does not work on Samsung s24. The service sleeps and does not transfer anything" - ICz
4
"anything"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Does not work on Samsung s24. The service sleeps and does not transfer anything" - ICz
5
"auto"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Auto transfer triggers rarely seem to work. I still have to do everything manually." - Ieuan Evans
6
"auto transfer"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Auto transfer triggers rarely seem to work. I still have to do everything manually." - Ieuan Evans
7
"working"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Great toy when working, but buggy. Frequent issues finding target, despite correct IP and settings. Works, then suddenly next day won't work. No obvious reason, no fix, no meaningful support. Find a better solution than this one." - Dave S
8
"doesn"
3 negative reviews mention this · 20% of all complaints
★★★★★ "There's also the "bundle" add-on app. This app doesn't appear to actually add anything new." - Dustin Oprea
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Does not work on Samsung s24. The service sleeps and does not transfer anything
Auto transfer triggers rarely seem to work. I still have to do everything manually.
No instructions, no Help menu, can't find the computer or storage drive via WiFi, using entered IP address, or direct USB connection. Waste of money
Automatic syncing is not working after paying for the feature.
There's also the "bundle" add-on app. This app doesn't appear to actually add anything new.
What does it do? It tells you it has 'x' number of items to upload. It doesn't upload them, despite the fact that I've set it up according to the meagre instructions. Pointless add-on to an otherwise excellent app.
Warning: do not purchase unless you are okay with having it install an extra icon for absolutely no reason.
Terrible. The interface is nice but it requires the app to be open (and the phone unlocked) to transfer anything. The opposite of automatic.
Not working properly
Can't hide. Won't scroll down on Lg G3
This app doesn't work consistently, I setup it to send newly taken photos to Google Drive, but sometimes it just hangs and accumulates photos without sending them. It starts to work again once I open the main app. I want it to automatically send my photos to Google as a Background job totally unnatended.
I cannot rely on this to auto transfer which means I can't deploy it for the rest of the family to use as they are not going to want to deal with forcing it to work. I have the photosync app set to never sleep and to auto transfer when charging. Yet I am writing this right now, while on charge, and try my 150 new photos have not transferred.
Great toy when working, but buggy. Frequent issues finding target, despite correct IP and settings. Works, then suddenly next day won't work. No obvious reason, no fix, no meaningful support. Find a better solution than this one.
Seems silly that you can't set a phone as an auto transfer target
Does not work with VPN.
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)