Review Insights · Google Play
PicCollage: Photo Video Editor
Cardinal Blue Software, Inc. · 1,813,918 ratings · ★ 4.7
4.7
★★★★★
1,813,918 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"collage"
8 negative reviews mention this · 19% of all complaints
★★★★★ "I've always been a fan of PicCollage. I always redownload it whenever I need to make one. I've never had to pay any money before bc i was JUST FINE with the watermark. But now you can't even save your collage in app without paying, so you m…" - Breanna Brown
2
"save"
7 negative reviews mention this · 17% of all complaints
★★★★★ "The app will not let you save your information until you subscribe I will rate this app a 10 on 1 or 2 because of not letting us to even save the image for one time. You can use it if you subscribe otherwise don't download this application.…" - RUHI DUBEY
3
"free"
7 negative reviews mention this · 17% of all complaints
★★★★★ "I've used PicCollage pretty consistently over several years, on various phones, and I used to really enjoy it. My sole gripe with the actual editing itself is that it's been weird about auto-adjusting the rotations/positions of pics and sti…" - mememajo
4
"years"
6 negative reviews mention this · 14% of all complaints
★★★★★ "I've used PicCollage pretty consistently over several years, on various phones, and I used to really enjoy it. My sole gripe with the actual editing itself is that it's been weird about auto-adjusting the rotations/positions of pics and sti…" - mememajo
5
"money"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I've always been a fan of PicCollage. I always redownload it whenever I need to make one. I've never had to pay any money before bc i was JUST FINE with the watermark. But now you can't even save your collage in app without paying, so you m…" - Breanna Brown
6
"subscription"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I've always been a fan of PicCollage. I always redownload it whenever I need to make one. I've never had to pay any money before bc i was JUST FINE with the watermark. But now you can't even save your collage in app without paying, so you m…" - Breanna Brown
7
"service"
5 negative reviews mention this · 12% of all complaints
★★★★★ "this app took money out of my account with out my permission im on a fixed income an had just borrowed the money to pay my phone bill now im having trouble getting it back I dont use the services I really up set my phone will be turned off" - Anggie Mae
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app will not let you save your information until you subscribe I will rate this app a 10 on 1 or 2 because of not letting us to even save the image for one time. You can use it if you subscribe otherwise don't download this application. My rating is 1/10
I've always been a fan of PicCollage. I always redownload it whenever I need to make one. I've never had to pay any money before bc i was JUST FINE with the watermark. But now you can't even save your collage in app without paying, so you make it, then you loose it. because it wont let me click "done" without paying for the subscription, which removed the water mark because you've paid. I can't screen shot my collage or anything to try and actually save it. Whats the point of adding a watermark-
I like it until they started adding the VIP. Trying to make some extra money aren't they? I will go elsewhere thank you very much. then you have all of this pride month junk but I can't find a Father's Day
aweful don't install they say free but want you to pay. I am not sure if anyone knows the meaning of free anymore however when you say free that means free not pay and then you get 3 days free. this app is so dumb. they dont even let you take screenshot. do you all not think people can get another family member to take a picture of what they created. Hello think about it. you are just getting more and more bad reviews.
full of advertisements
Doesn't printing or screen shots in trial version so I uninstalled. no way am I paying a subscription.
I hate that you now have to do a trial, this use to be my favorite app
this app took money out of my account with out my permission im on a fixed income an had just borrowed the money to pay my phone bill now im having trouble getting it back I dont use the services I really up set my phone will be turned off
I can recall thatbI paid for this App long ago and now allnof a sudden I need to pay a monthly fee to upgrade. Cannot make any grids as its always just hanging. i used to love this app.
won't login
like it but now it stops working which is so sad.😭 That as you know it took my user away which is so sad that it's terrible that hope it come back normal again in 3 months.
Just tried to create a collage and it no longer seems to allow you to save it unless you pay for premium!
seriously this app is so bad, I couldn't even create a collage as I couldn't use any images from my camera roll. I would suggest a different collage app as this app is very poor
not free. cant change rounded edges, cant adjust border, judt useless basically
ruins collage by pasting app name onto photo
shouldn't have to pay
App is not usable for free. will delete unless you revert it back to how it worked 6months ago! I used one of the free tools now it wants me to pay $51 odd dollars for a plan & unable to download what i have created. I should be able to use the app without being prompted for purchase every damn time!!!!!! set up the free functions better. So that premium and free are distinguished & it's not bothering me every 30 seconds to buy a service I won't buy!
please fix the template pinwheel of death can't change anything used to be my favorite editor
dropping because now you have to pay to save your collage. why??
i accidentally purchase an order....i ask for a refund and they don't allow to refund my money ....i was really frustrated and furious..why u don't do ur service fair? its simply if ur customer request a refund and do your job to bring their money back ....I really hate your service
I cancelled subscription but not refunded
why are things that were once free suddenly a premium service? like the whole reason I used the app was because with the ads, it was free.
I paid for this years ago, now they are saying I have to pay again to unlock things!! absolutely disgusting
Waste of data
terrible subscription. they charge, and it doesn't work the next day. the tips and tricks for getting it to work do nothing. it doesn't refresh like they say it will. I was never able to finish my Christmas cards because customer service did nothing.
I hate this app so much. I've been forced to use it for over 2 years. Images missing, when I copy the missing image to the folder a different picture will disappear. Super sketchy ads that won't close. They take forever before you can continue working. Useless support. Worthless
omg, can you stop with the 2 minute indeed and copilot ads????? Absolutely ridiculous way to try and sell subscriptions for ad free. Switching to another editing app with short ads cuz y'all going crazy saga ads.
If you'd asked me last year, I would've said 5 stars. I've been using this app to create collages since 2016. And now, I have to subscribe to even be able to save anything. I refuse to pay for yet another subscription service. So disappointing.
No se puede guardar sin suscribirse
charging us $5.41 a month without my permission.
I used this app some 4 years ago to make a really cool pic... didn't have to connect to any network...
downloaded malware with Anatsa
Making people pay for the basic function of the app now? Uninstalled
what was the point of me paying for the watermark years ago if now all of a sudden I have to pay to make a basic collage
trying to charge me $37.00 when i dont even have this app!!!!!! Had it for onqly couple days before!!!!!! BEWARE OF THIS APP!!!!!
this App is ridiculous & exoensive!
I've used PicCollage pretty consistently over several years, on various phones, and I used to really enjoy it. My sole gripe with the actual editing itself is that it's been weird about auto-adjusting the rotations/positions of pics and stickers lately. Forever ago, I paid to remove the watermark but otherwise was content with the free features- suddenly we can't even *save* a collage without being a subscriber. All these years, and I'm finally, sadly looking for an alternative app.
I was using this app for years and suddenly now I can't save my collages unless I sign up for the monthly plan. now it's useless to me
nice app but having to pay money to get rid of a water mark when other apps have that option for free is crazy
this app was amazing but now it wants me to pay even for a basic grid collage! not sure what's changed!
so apparently I left a 5 start review in 2017 saying "Awesome, simple and easy" I remember you could remove the watermark back then. Now it forces you to pay for such a simple, yet intrusive little thing. Excessively greedy, shame -_-
0.5fps is enough to lag and then it says 'PicCollage isn't responding and error code -3' when the video froze and then the issue encountered with all lagged.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)