Review Insights · Google Play
Picture Bird - Bird Identifier
Next Vision Limited · 18,661 ratings · ★ 4.6
4.6
★★★★★
18,661 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
13 negative reviews mention this · 41% of all complaints
★★★★★ "Not free" - Peter Kos
2
"trial"
10 negative reviews mention this · 31% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
3
"free trial"
8 negative reviews mention this · 25% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
4
"subscription"
7 negative reviews mention this · 22% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
5
"bird"
5 negative reviews mention this · 16% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
6
"other"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Why is this and other apps on my phone?? they don't belong here. I'm Very upset. take thrm off!" - A J W
7
"days"
4 negative reviews mention this · 13% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
8
"money"
4 negative reviews mention this · 13% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
9
"year"
4 negative reviews mention this · 13% of all complaints
★★★★★ "do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for s…" - angela prosser
10
"full"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I signed up for a 7 day FREE trial, to try out the app before investing any money into it. I was immediately charged for a full year the same day I agreed to the free trial. My bank then charged me a $35 overdraft fee, so I've now been char…" - Kt Johnson
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not free
Why is this and other apps on my phone?? they don't belong here. I'm Very upset. take thrm off!
nobody would pay for this. should be free to use
paywall
do not download, I downloaded for 7 day free trial, cancelled after 5 days and they have taken a years subscription and will not refund. It isn't accurate anyway! Now have a free app which appears to be better. Why have you charged me for something I deleted after 5 days? Misleading and dishonest - I would rather spend the money on bird food. :(. I cancelled it 48hrs before!!!
just tried it and said it was a great owl and another bird. which was nrither
sell advertisements cause I'm not paying money to use a app
want to cancel can't work it
Did not give me a free trial, just took money out for a year which is seemingly impossible to get back. And it's not accurate as it didn't recognise a blackbird or Robin that were there.
I've got an account and I can't log in, if someone who can help me would reply I'd appreciate it! Give me an email address
I signed up for a 7 day FREE trial, to try out the app before investing any money into it. I was immediately charged for a full year the same day I agreed to the free trial. My bank then charged me a $35 overdraft fee, so I've now been charged approx. $65 total to try this app one time. Boooooo : (
The sound ID kept telling me everything was either a great horned owl or a crow. Neither of which sound anything like the bird I recorded.
Tried it once, it wouldn't even take a picture. I think the bird might have been to far away for the app to properly register it, but how am I supposed to get closer to a bird without scaring it away? Got recommended a better app.
Not free to use
only free for 7 days
should be a free app throughout not a free trial
Be careful with this app. They will charge you for a full year as soon as the free trial is over and refuse to refund.
Subscription required and an incorrect identification to boot.
it's useless
Don't be fooled, it says in-app purchases, which is technically true but it's a monthly subscription just to use the app
I initially signed up for the 7day free trial, but the full annual subscription fee was deducted from my account immediately. and then when I entered my first sound, I was given several bird options, none of which were correct. I now have a year-long subscription to an app that doesn’t even work, which is extremely disappointing.
Say that it's a free trial in the description!
cooped download.
If I could rate this in the negatives I would. Tried the free trial but changed my mind and wanted to cancel. The trial/subscription wasn't in either my order history or my subscriptions. Reached out to the app and they confirmed there was no subscription or trial so no charge. Couple days later they charged my card. Still nothing in my subscriptions or my history. No other way to contact the app and no way to go through Google Play. Had to do a stop payment and now need a new card. BEWARE.
paid app
This app and/or the missing phone app, or the the animal sounds/ringtones app may have been malware or whichever, but was unable to uninstall traditionally & it changed all of my Themes, Icons, some Existing Apps also unable to uninstall, among other things.
As soon as I saw that they're looking for you to pay for a subscription I uninstalled it immediately...cya
This is a Pay to play app, limited trial period.
very cool app but pricey
I only had a chance to try it a couple times before the trial subscription ended. We had sun and birds for a few days, but then it got cold and most birds disappeared. It successfully identified two VERY common birds -- California Quail and Redwing Blackbird. It did not pick up some of the other birds also in the area. Hopefully the publishers will consider a one-month trial, or they'll release a limited free version with an option to upgrade to a paid full version.
too simple
ခေ
Sentiment summary
91%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)