Review Insights · Google Play
Plant Identifier: LeafSnap
Appixi · 13,456 ratings · ★ 4.3
4.3
★★★★★
13,456 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Not free. False advertisement. You get a 3 free day with a subscription." - Pernille O.
2
"subscription"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not free. False advertisement. You get a 3 free day with a subscription." - Pernille O.
3
"money"
5 negative reviews mention this · 11% of all complaints
★★★★★ "have paid for this app and have had it now for months. I have not had one diagnosis from it. I get "water it more often", then I end up killing the plant. I will not be renewing. a complete waste of money." - Paula Hardy
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
need subscrption..not afforable
so bad app
have paid for this app and have had it now for months. I have not had one diagnosis from it. I get "water it more often", then I end up killing the plant. I will not be renewing. a complete waste of money.
half accurate and totally filled with spam to the point of being unusable. most recent ids were plain wrong.
this app always waste the internet so i unistalled the app with the distrubing ads so i do not i like the app performance
this app are very useless you are only asking me for money 🤑 and asking to me subscribe I hate this app please don't use this app
pay app
incessant ads, middling function
too expensive for general use,
Not free. False advertisement. You get a 3 free day with a subscription.
Have to pay to get diagnosis. Would not of downloaded if that was made clear.
way too many full screen ads in the first 10 min of use! every other tap was an ad that often his the close button.
Doesn't identify plants correctly. identified my Marjoram plant as Oregano. Also, the diagnosis feature is a premium feature that you will have to pay for. I'm sorry, but if I can't trust it to identify the plant correctly, how could I trust it to give correct advice about plant welfare?
borderline unusable with ads.
poor ID always trying to sell
The ads are out of control. The audio of ads sometimes continues to play even while in another screen. So annoying.
There's nothing free about this app. It provides less comprehensive information than Reader's Digest. Then comes the selling. To receive valuable information, you have to pay for it. It's just not worth the download. FREE... NOT
just have to go through a bunch of ads to finally use it
was a nice app, now its non stop ads and almost unusable, don't install it it's a waste of your phone storage
It would not allow me to take a picture to identify a tree
made the mistake of signing up for year if subscription. This does not work at my house and now im struggling to cancel it. help! and cancel please . i cant even get off this dam screen now great.
not free
rubbish
so sad you ruined leafsnap!
downloaded the app today wanted to try out three days trial and boom the subscription fee went off my bank account and I haven't even started and boom it kept on revolving and no results .im unsubscribing today. Hopefully will get my money back
The most invasive ads, been using for a while but I have to uninstall as I need to click through 4 different prompts for subscriptions or adverts before I can get any information. Most annoying when you're low on signal in nature and it wastes all the signal on video ads
Overrun with ads and prompts to upgrade. Not worth using the free version at all.
This app doesnt Work!
pay to play
won't diagnose
too many ads, excessive and interferes with use.
no this app is not free!
not sure what hapoened to this app but it will NOT open the gallery! BOO!
THIS APP IS NOT FREE TO DOWNLOAD. I was automatically charged $25.99 once I downloaded it. I downloaded it on a Friday evening and the following Monday before noon I canceled it. the app (before I downloaded it) states it is free for five days. DO NOT DOWNLOAD! IT IS NOT FREE FOR ANY AMOUNT OF DAYS! I will be fighting to get the charge credited.
not a good identification app
the popups pestering to upgrade are relentless and torturous. Nice app but awful intrusive badgering to upgrade. STOP!!!!
great software ..way over priced
I used leafsnap for a few years before actually subscribing. I must say that I am quite disappointed after paying for the subscription. The app now tells me that it cannot identify the plants too often/server error, etc. It did not perform this way prior to my subscribing. I will not be renewing my subscription.
You can't trial it without subscription. So there is no way of knowing it's any use without handing over money.
ads in the first 3 seconds after installing. paywall when opening. useless.
just tried four plants in a row, and this app could not identify any of them.
it used to be good, now it just gets everything wrong.
I know they want to make money, but trying to use the free portion makes me feel harrassed by an aggressive panhandler bc every attempt to try checking if my plant is sick is continually blocked with subscription walls. If I cant check this 1 plant, I'm deleting this app
Too many ads. It can be helpful but I uninstalled because it's got too many ads.
Flooded with adverts. Will not diagnose issues unless upgraded to paid version.
Sentiment summary
85%
Positive (4-5★)
4%
Neutral (3★)
11%
Negative (1-2★)