Review Insights · Google Play
Plantify: AI Plant Identifier
Deep Flow Apps · 78,666 ratings · ★ 4.4
4.4
★★★★★
78,666 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 13% of all complaints
★★★★★ "payment app . advert says free so very misleading !!" - Kash Chauhan
2
"cancel"
5 negative reviews mention this · 11% of all complaints
★★★★★ "They make very hard to cancel services. Fraudulent app." - Gilbert Alderete
3
"plants"
5 negative reviews mention this · 11% of all complaints
★★★★★ "OVERCHARGED/ was FOR 3MONTHS CHARGED WEEKLY $7.20 Unable to speak with a human for reimbursement FOR Overcharges!!! I used app 1 time and it was INACCURATE, I TRIED TREES AND PLANTS AND SERIOUSLY WRONG!!!!" - Greg Santistevan
4
"subscription"
5 negative reviews mention this · 11% of all complaints
★★★★★ "every app is now subscription based . no thank you . uninstalled a lot of apps recently" - Sion Goodier
5
"help"
5 negative reviews mention this · 11% of all complaints
★★★★★ "it told me to use a MasterCard there's no freaking way and downloading this app ever again and I wanted to help it with the diagnosis feature but I also have to pay and there is no way I'm doing that" - Pamela Oliphant
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
disturbing
payment app . advert says free so very misleading !!
They make very hard to cancel services. Fraudulent app.
don't want it.
OVERCHARGED/ was FOR 3MONTHS CHARGED WEEKLY $7.20 Unable to speak with a human for reimbursement FOR Overcharges!!! I used app 1 time and it was INACCURATE, I TRIED TREES AND PLANTS AND SERIOUSLY WRONG!!!!
stinks
just tell us its paid then we dont have yo waste our time
fazool
do not download this! This is a scam and fraud. it has been charging me over $7 a week and there's no way to delete it I'm going to contact my bank fraud department.
it doesn't tell me what to feed it or how to make it better.
Waste... i would call it woat (Worstest of all time).. only 2 attempts.. are there for u . i dont like it so i gave only one ⭐ star But u know what is 5 star.. it u and me😘
The app is not free
every app is now subscription based . no thank you . uninstalled a lot of apps recently
it told me to use a MasterCard there's no freaking way and downloading this app ever again and I wanted to help it with the diagnosis feature but I also have to pay and there is no way I'm doing that
I have just Re-purchased! I have tried to identify the plant with a photo - actually, you were NO HELP!! I am frustrated - is the plant a weed, or is it a Euphoria???? I need to know - if it is a weed it is about to "Burst seeds" please urgently let me know.
sucked
want to know what to do to make it healthy and it's too complicated.
Yo this is a scam, i hope you see this review before you download. Or before you agree to the free trial. i'm having to go through my bank to. Report this as fraud. Because nowhere on the app, can you contact support? or cancel subscription through the app, google has been more accurate identifying my plants.Then this app has and google is free. i was mainly looking for care But if this app cannot identify my plants, then how can it help
cost money dont bother
I am looking for billing info - I am being charged $7.55 per week since March. I don't recall signing up for a weekly subscription. I used this app last year and took mmany pictures of the plants in my garden. Not sure if it's working right or not.
Poorest app ever...
this app sucks and trying to get rid of it but it keeps taking money
No mention about the fact that you have to pay to use the app in any way
NO HELP
not free
this stupid app keeps asking me to take its pro version.........i want to check the health of my plant REACHED LIMITS, TAKE PRO. i want to measure the water capacity of my plant, LIMITS REACHED, TAKE PRO........STUPID
Cost to much
im trying to cancel the subscription and it will not let me
ok
no help on how to fix
amount you are asking for membership is too much.
Asks for payment details before experiencing the app. Fully paid. Waste of time.
IFull on scam and google is in on it.I didn't sign up for it but my google details were used, received a refund 9.99, but because I said to Google i didn't recognize the $30 no refund.
They charge you when you dont sign up and make it impossible to cancel.
Nothing is mentioned about this being a PAID app prior to downloading!! I should have read the reviews BEFORE I downloaded it!! I have a couple other plant identifier apps that are FREE & never dreamed this one wouldn't be. I heard about the app on the CBS News Sunday Morning show and thought I would love to check it out!! NOT...Uninstalling immediately!
not free at all. subscription is insane, not worthy
doesn't detect plants well
paid app
didn't identify my plant
I've posted several pictures and it all came back with the wrong names. I posted them on Sara and it said it was a pothos
it used to work. now it just analyses forever and never works. I've tried uninstalling and reinstalling. didnt qork so i just cancelled my plan. sad because it use to be really great. not foing to pay for something i cant use.
🤩
they kept on Bolling me against my wish and can't find where to cancel this is robbery!
it has a hard time identifying very common plants.
It does not specify which nutrients are needed.
want to uninstall
Sentiment summary
86%
Positive (4-5★)
3%
Neutral (3★)
11%
Negative (1-2★)