Review Insights · Google Play
PlantNet Plant Identification
PlantNet · 260,353 ratings · ★ 4.5
4.5
★★★★★
260,353 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"plant"
5 negative reviews mention this · 31% of all complaints
★★★★★ "I tried this app a couple of years ago and wrote a review about constant error messages and inability to identify plants. Plantnet responded that they "had some server issues yesterday that have been removed." That may be true but the issue…" - Dan Meiggs
2
"plantnet"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I tried this app a couple of years ago and wrote a review about constant error messages and inability to identify plants. Plantnet responded that they "had some server issues yesterday that have been removed." That may be true but the issue…" - Dan Meiggs
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not helping
you can only use it if you pay subscription
I tried this app a couple of years ago and wrote a review about constant error messages and inability to identify plants. Plantnet responded that they "had some server issues yesterday that have been removed." That may be true but the issues were there before that day. Now, a couple of years later, I downloaded the app again. Same issues. On the rare occasion that it does finally identify a plant, trying to open the info on that plant causes it to freeze. It's useless.
When you take a picture for identification and then click the checkmark, app crashes.
Excellent easy to use App
it no longer works. when I take a photo it does like an internal reloading of the app instead of telling me what the plant is anymore.
this app has stopped working correctly, no matter how I changed options.
Won't let me register for some reason. Frustrating.
Didn't recognize Bermuda grass.
plantnet was working but now the id menu doesn't come up 😞
Excellent 👌
can't upload from the gallery, s25 , bad software
Predatory. Auto-renews for a full *yearly* subscription after the 1-week trial. Can't be canceled through the app itself. Can't be canceled through the Google play store phone app either. I had to get to a PC and dig to finally, actually cancel my subscription. Predatory practices should never be supported. Strongly recommend any other plant ID app but this one.
I used to love Plantnet whether on web browser or app. In the past week revisiting it, at first it's just not finding any identifications and now on my phone it won't upload any plant images at all. Who broke this beautiful tool?
not giving proper names i think
It's cool when it works, but a relative 80% of the time after I take a picture of the plant I want to identify, the app just restarts and takes me straight to feed instead of the identification page. I would have assumed I took a bad picture if it didnt work the first or second try, but I've been zooming in, physically getting closer to the plant, and it still resets by attempt #7. The lighting is pretty decent considering I' outside in the sunlight, so that definitely isnt why.
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)