Review Insights · Google Play
Pluxee
Pluxee International · 18,639 ratings · ★ 4.1
4.1
★★★★★
18,639 ratings
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Top complaints - extracted from 73 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
14 negative reviews mention this · 19% of all complaints
★★★★★ "Pathetic app. Login - "unknown email address" Register - "email already exists" Also the login process is done inside a WebView component, which sais a lot about the people working on this app." - dj PuZo
2
"every"
13 negative reviews mention this · 18% of all complaints
★★★★★ "every time i open it, it asks me to update it." - Oraseanu Daniel
3
"update"
11 negative reviews mention this · 15% of all complaints
★★★★★ "I only recently updated my Pluxee account, now they forced me to install a new app and create an entirely new account just to activate a replacement card. The process was annoying, confusing and a waste of time trying to figure it all out." - Lennart
4
"card"
9 negative reviews mention this · 12% of all complaints
★★★★★ "I only recently updated my Pluxee account, now they forced me to install a new app and create an entirely new account just to activate a replacement card. The process was annoying, confusing and a waste of time trying to figure it all out." - Lennart
📋 All 73 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I only recently updated my Pluxee account, now they forced me to install a new app and create an entirely new account just to activate a replacement card. The process was annoying, confusing and a waste of time trying to figure it all out.
Horrible
Pathetic app. Login - "unknown email address" Register - "email already exists" Also the login process is done inside a WebView component, which sais a lot about the people working on this app.
Aways ask to update and never update. Very annoying
I can't log in, unknown email address, i use that mail for 10 years
already activated the card but it won't work
every time i open it, it asks me to update it.
color are awefull. design is not user friendly. horrible to use.
Very buggy, on each open ask to download the newest version.
Support clienti inexistent, datele biometrice nu functioneaza, resetare parola nu functioneaza, logare in aplicatie nu functioneaza
The app is total disaster, every time I try to use it I have to login. Also it brings me to some web page instead of staying inside the app
Every time I open the app, I'm logged off! 🤬🤬
nici o stea nu merita ca de foarte multe ori nu este functional, tot imi cere logare si se blocheaza .
So full of bugs that it is unusable
След 3 опита за въвеждане на пин картата става неизползваема. Няма оператори, с които да говориш. Никой не отговаря на телефоните. Казват ти 2 мин., а след 10 няма отговор. След 3 грешни опита за въвеждане на пин буквално губиш картата.
The app is absoluty worthless, another pointless website wrapper that overcomplicates everything and makes interacting with it a mess. It also continously prompts for notification access requests instead of agreeing that it doesn't need those.
Horrible app. Every time it updates (and that is very often) it logs you out and you have to log in with your credentials again. It's full of not needed things which makes it bloated in my opinion.
it logs out every time.
It's an awful app. When I open it, it just shows white screen or their logo, waiting forever to load anything... whenever it happens at all. And when it works it usually makes me login again. I use it just to check my balance and it hardly does the job.
Never mind that it updated 2 times for the last months,every time I start the app it asks to be updated and refuses to start. It forces me to go to play store where it concludes it does not need to update and I have to start it from there. This is only the last problem. What kind if app developpers you have?Are they in kindergarden?
Horrible app! Every day you have to re-register again an again because the app forgets your login even if there are no upgrades. Execrabila aplicatie! In fiecare zi trebuie sa repeti procedura de logare pt ca aplicatia uita datele introduse chiar daca nu sunt updateuri!
Când se deschide aplicația daca nu dau refresh nu se actualizează soldul.
annoying app, really stupid that i have to install this app to view my card pin and i cant view that through the normal website, very annoying
За нищо не стават
Worst (web)app ever! I would have rated it 0 stars if possible! And it is not possible for such a bad application to have 4.5 stars overall, unless they pay for fake positive ratings. Read the actual user reviews!
It will fail when you need it the most. Incredibly bad app, would give it 0 stars if it was possible.
Encore des problèmes de connexion ..
logs out more than my banking account. also tedious login process every time.
always shows "new version available", won't start
why does an app with a million downloads reset or clear a users login choices every time the app is updated. this is not acceptable. if this is the quality of a financial app, it qill open the door to bring hacked as it is not expected app beat practice for an app to remove a users biometrics. this app needs to be reported.
Cea mai slabă aplicație creată vreodată pe Android. Ba te scoate din autentificare din 2 în 2 zile, ba, mai nou, nu te poți autentifica în ea. butonul Login nu face absolut nimic.
Ati stricat aplicatia de tot. Butonul de logare cu profil nu este functional. Hal de aplicatie
Garbadge app. Can't even log into my account after update.
decepționat. intruzivă, te obliga sa faci și ce nu vrei. exces de poziție. total nemulțumit!
Almost every time I open it, I am redirected to the login page. This is very annoying. And sometimes its unresponsive. Very bad UI.
I-am dat o stea deoarece nu exista optiunea de a da minus stele. Inainte sa fiu fortata sa renunt la vechea aplicatie in favoarea acesteia, nu am avut nici o problema.Acum foarte rar merge ok. Soldul nu se update aza decat dupa multiple refresh-uri, si daca vrei sa vezi detalii card ai incurcat-o. Stai 1000 de ani
updates non stop when ever you need it you can't use it. some buttons do not work
when you add a new card it will tell you the info does not match, id card with issued card :/ troll
Donatorii de sange care primesc card Pluxee nu pot folosi aplicația.
can not change the PIN. also the config is done through a website so not possible to activate biometrics securely
absolute garbage user experience
Bad application.. I can't login to the app it always redirects me, cleared the cache, restarted the phone, uninstalled the application.. nothing always redirects me to the start screen... Pluxee support is not helping at all. ..
При всяко отваряне трябва да се вписвам. Не, няма дам обратна връзка.
keep saying there is a new app that is already downloaded. please fix it on android.
Doesn't work on Hyperos 3, Xiaomi 15 ultra.
app ne fonctionne pas. j'ai un compte, mais impossible de m'y connecter. le bouton "I have an account" ne répond pas.
worst ever since moving to this new app all are issues... Unable to log in, eveytime I am asked to confirm my country if I have an account.
terrible experience, keeps logging out, have to login constantly.
full of ads
to bad I can't give 0 stars!!!! one of the most primitive and full of errors app I have ever had to deal with! And I want to underline that I HAVE TO use this miserable app! Horror!!!
+ 23 more in the clipboard copy
Sentiment summary
79%
Positive (4-5★)
0%
Neutral (3★)
21%
Negative (1-2★)