Review Insights · Google Play
PNB ONE
PNB · 1,635,840 ratings · ★ 4.2
4.2
★★★★★
1,635,840 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"slow"
4 negative reviews mention this · 20% of all complaints
★★★★★ "very slow" - Gagan Choudhary
2
"bank"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Worst banking app ever. It doesn't even allow to change our mobile number." - Atanu Guchhait
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app...not very user friendly
app is always crashing when trying to open transaction details. very frustrating at the least.
Worst banking app ever. It doesn't even allow to change our mobile number.
Koi kaam nahi hota, hamesha due to technical arrer try again after some time.
very bad experience
I wanted to see details of my transection not only the total balance
one of the 3rd class banking app i have ever used . any time requiring updates.
very slow
useless
cheap services
app is crashing again and again. not even able to access it for 1 min.
Not working properly.
kash dislike button hota.. paisa humara aur har update ke baad ek naya rule ki itne transfer nhi kar sakte.. kyu? mujhe zarurat hai to bhi apna paisa kharch nahi kar sakta aur is update ke baad to bas upi ka option aa raha hai payment option mein.. bank account se payment option aa hi nahi raha aur 4 digit ka transfer pin hai phir bhi bar bar dusre payment application ka transfer pin apply ho jata hai. meri 40000 ki payment nhi hui qk bank account se payment karne ka option hi gayab haiGali du
itna 3rd class bank and 3rd class aap hai mujhe mera hi Paisa nikalne ke liye itna struggle Krna pad rha h ek to inka aap pichhle 1 month se chal nhi rha h na hi customer care me call lgta h
Very bad experience Earlier the app use to be good but nowadays the app do nothing just ragebait users simple task like resetting mpin takes half hour sometimes very bad very disappointing and very annoying
server is very slow
very slow app Bhut bakwas bank bhi h
kyc is not working
Not customer friendly. Asks for too many pins etc.
very slow
Sentiment summary
81%
Positive (4-5★)
2%
Neutral (3★)
17%
Negative (1-2★)