Review Insights · Google Play
Pocket FM: Audio Series
PocketFM · 4,527,324 ratings · ★ 4.5
4.5
★★★★★
4,527,324 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"story"
7 negative reviews mention this · 35% of all complaints
★★★★★ "the story is great I love the author but I don't like how you keep trying to force me to pay when I can watch videos to pay for it how it's set to where it says not let me watch it after I watch videos to watch it I just wanted to add if yo…" - Alisa Smith
2
"episodes"
5 negative reviews mention this · 25% of all complaints
★★★★★ "worst app Even after purchasing the premium plan, I'm unable to unlock any episodes and customer support is also useless." - Sunny Barnwal
3
"stories"
4 negative reviews mention this · 20% of all complaints
★★★★★ "most stories unfinished and you have pay to unlock stories when they are close to ending which cost lots of money. They say 30 minutes free daily but this is lie. This is only at the beginning. The books are too expensive and you spend so m…" - dahlia dobson
4
"unlock"
4 negative reviews mention this · 20% of all complaints
★★★★★ "most stories unfinished and you have pay to unlock stories when they are close to ending which cost lots of money. They say 30 minutes free daily but this is lie. This is only at the beginning. The books are too expensive and you spend so m…" - dahlia dobson
5
"stop"
4 negative reviews mention this · 20% of all complaints
★★★★★ "it started out good but since they have put adds in the middle of the stories it keeps glitching. suddenly the series will start to stop and start then stop and start again it's making it hard to listen to the stories" - Paul Darr
6
"money"
3 negative reviews mention this · 15% of all complaints
★★★★★ "most stories unfinished and you have pay to unlock stories when they are close to ending which cost lots of money. They say 30 minutes free daily but this is lie. This is only at the beginning. The books are too expensive and you spend so m…" - dahlia dobson
7
"free"
3 negative reviews mention this · 15% of all complaints
★★★★★ "most stories unfinished and you have pay to unlock stories when they are close to ending which cost lots of money. They say 30 minutes free daily but this is lie. This is only at the beginning. The books are too expensive and you spend so m…" - dahlia dobson
8
"unlock episodes"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Good story. Pictures of characters are not consistent. Story fluctuates from beginning character to later characters. Videos stop being provided. Coins needed to unlock episodes increases." - Carol Vanstone
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
customer service very bed customer apni problem kese clear kare
the app is slow and failed to load ads
worst app Even after purchasing the premium plan, I'm unable to unlock any episodes and customer support is also useless.
the story is great I love the author but I don't like how you keep trying to force me to pay when I can watch videos to pay for it how it's set to where it says not let me watch it after I watch videos to watch it I just wanted to add if you guys are going to try to keep messing with me to try to make me pay for this app I will uninstall it and never install it again and tell everybody else not to install it
its not working don't install it money is gone 😡😡😡😡
money West
can't get to the story I was listening to because of your ads.
app is very slow and many in completed storys ....
you lie your butts of i rem9ve storiez from history and continue listning i listen to my free episodes. but have not listen to all my storiez and the story i yave removex fro allist is the first to be playsx after free episodes of one story is done i turning this over to ftc for fraudcant cash out 20sc youneed30 or more sc
This app gave me part of the book for free and then wanted to charge me per chapter to finish the book. definitely do not download this app.
I watched it 1 time in my vehicle....now it plays everytime I use my gps!! its not even open on my phone yet it comes on. I don't like that at all. I tried everything to make it stop but it won't. uninstall is the only thing I can think of smh👎🏾
A.I VOICE HATA DO
paid for subscription and after a few months I would not get any updated episode. When I bought coins and played extra few episodes of my story which was set not to continue it would start another story and use all the coins I planned on using for my story while driving the next day. Very disappointed i did enjoy the stories. while going through reviews I noticed it seems like they address positive reviews and ignore the negative reviews. which leads me to believe don't care about fixing issues
most stories unfinished and you have pay to unlock stories when they are close to ending which cost lots of money. They say 30 minutes free daily but this is lie. This is only at the beginning. The books are too expensive and you spend so much money for unfinished books which is worst. if you can avoid this app this would be better.
it started out good but since they have put adds in the middle of the stories it keeps glitching. suddenly the series will start to stop and start then stop and start again it's making it hard to listen to the stories
subscription is too costly the app deducted 129 two times this month along with first payment of 29
Awesome storyline for Princess Ebony and the Silver Dragon! Don't get too attached to the visuals. They were there until episode 120 now they are gone. same thing happened in The Dukes Masked Bride. what's up with that Pocket FM?????
Good story. Pictures of characters are not consistent. Story fluctuates from beginning character to later characters. Videos stop being provided. Coins needed to unlock episodes increases.
I'm ok with waiting a day to unlock episodes but the ads are super annoying and ruins the story. Get rid of them and then I'll think about giving 5 stars. Seriously remove the ads!!!!😡😡😡😡... Don't download unless you want stories ruined with ads
stop putting ads everywhere. stop interrupting the story for ads that I have to go and stop so I can keep listening to the story. I don't care about the ads above the play bar. the ones below are annoying when there is a picture/video with the story that makes it too small. Correct these and I will change my review.
Sentiment summary
88%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)