Review Insights · Google Play
Pocket Insight Psychic Reading
Lightweight Technology Co., Ltd · 3,189 ratings · ★ 4.3
4.3
★★★★★
3,189 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
4 negative reviews mention this · 22% of all complaints
★★★★★ "nothing is ever true will never used them again only after your money" - Angela Farley
2
"customer"
4 negative reviews mention this · 22% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
3
"service"
4 negative reviews mention this · 22% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
4
"customer service"
4 negative reviews mention this · 22% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
5
"account"
3 negative reviews mention this · 17% of all complaints
★★★★★ "So I did get the first three minutes free.I didn't register for an account either.I just went in the app.Got the free reading.However, the reader was horrible.It wasn't accurate.It didn't connect so again.Another app that has nonaccurate re…" - Venus In Aries
6
"reading"
3 negative reviews mention this · 17% of all complaints
★★★★★ "So I did get the first three minutes free.I didn't register for an account either.I just went in the app.Got the free reading.However, the reader was horrible.It wasn't accurate.It didn't connect so again.Another app that has nonaccurate re…" - Venus In Aries
7
"advisor"
3 negative reviews mention this · 17% of all complaints
★★★★★ "on my last reading I didn't understand what the advisor had put" - Radiance Robertson
8
"messages"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Psychic Nina gave me chills. The accuracy and resonance were so powerful and deep. Get a reading from her. She's the real deal! I have been trying to get a follow up with her for months and can no longer send her messages and I really want …" - Karen Bartiromo
9
"know"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Psychic Nina gave me chills. The accuracy and resonance were so powerful and deep. Get a reading from her. She's the real deal! I have been trying to get a follow up with her for months and can no longer send her messages and I really want …" - Karen Bartiromo
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
So I did get the first three minutes free.I didn't register for an account either.I just went in the app.Got the free reading.However, the reader was horrible.It wasn't accurate.It didn't connect so again.Another app that has nonaccurate readers most likely bots.. Or AI...not real people... and I did leave a bad review in her ratings as well on her profile
on my last reading I didn't understand what the advisor had put
nothing is ever true will never used them again only after your money
very horrible! they took WAY TO LONG...AND ENDED without giving me any answers...very unfair
This is a waste of your money. They drag out their replies to force you to buy more time. Worst app so far.
Do not waste your money they get your information and use it against you creating problems for you so that you go back to them over and over and over again not ever solving your problems . A lot of them are very rude and have no understanding.The readings are not accurate. They will tell you everything is fine but you need to do this ,this ,this and this to pay them more and more money . They won't let you delete your account with them so they always have your information
They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%
I have been on the app stupidly over 3 years! ive been requesting customer service to delete my account permanently to which they refuse me my right. ive clearly stated i no longer wish to have soul ties with the company, and ive deleted all my messages & orders from advisors, and btw all the advisors here lie. do not agree to share your data with them, as I'm finding out tgey continually disregard my privacy & disregard my wishes for account termination
bad they’ll wait till time up to get you to spend to see what they said
buggy / scam app stole my bought time and bad customer service
They have worse customer service and on top of that, they have fake advisors on their app and customer service keeps arguing with me back.And forth about the situation, with of the advisor that is fake i would not recommend this app at all, especially of the experience.I have with the advisors and customer service
I used this app hoping to gain insight. I was hopeful that I would find clarity and some level of proof that this app was legitimate. while I do think the creators intentions are to help people gain insight, I think there are lots of fake practitioners just looking to make money working, not actually practicing and making a spiritual connection on this app. I have used this app, paid services as well as unpaid 6 times. none of which gave me any clarity, only vague and inaccurate readings.
got blocked from sending messages and joining live chat with an advisor cause she lied to me about how she didnt say things to me but I know she did say it as it she did say it in audio chat she was like 6 days period and she doesn't remember saying it when she did say it in the audio chat. I have deleted my app as im not coming back dont want to deal with liars.
vile company. predatory data scraper doing some unhinged and gross ads on tiktok. don't do it.
bad app
Psychic Nina gave me chills. The accuracy and resonance were so powerful and deep. Get a reading from her. She's the real deal! I have been trying to get a follow up with her for months and can no longer send her messages and I really want to reconnect without paying a fortune before I know if she even remembers me and my situation. help!
These psychics are so RUDE!!! They rush you to explain and then they end the chat so suddenly.....
Even though the typing is really fast with the other person, you don't know who you really do talking to a bottom, it doesn't give you time to see the question to the answer you have asked. So it's alright
Sentiment summary
83%
Positive (4-5★)
2%
Neutral (3★)
14%
Negative (1-2★)