Review Insights · Google Play
Pocket Insight Psychic Reading
Lightweight Technology Co., Ltd · 3,270 ratings · ★ 4.4
4.4
★★★★★
3,270 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
7 negative reviews mention this · 37% of all complaints
★★★★★ "You pay all this money and get a two sentence reading. It's rediculous. I won't use it again" - Brandee Carter
2
"reading"
4 negative reviews mention this · 21% of all complaints
★★★★★ "You pay all this money and get a two sentence reading. It's rediculous. I won't use it again" - Brandee Carter
3
"customer"
4 negative reviews mention this · 21% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
4
"service"
4 negative reviews mention this · 21% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
5
"customer service"
4 negative reviews mention this · 21% of all complaints
★★★★★ "They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%" - Maria R
6
"waste"
3 negative reviews mention this · 16% of all complaints
★★★★★ "waste of time and money" - John
7
"waste money"
3 negative reviews mention this · 16% of all complaints
8
"account"
3 negative reviews mention this · 16% of all complaints
★★★★★ "So I did get the first three minutes free.I didn't register for an account either.I just went in the app.Got the free reading.However, the reader was horrible.It wasn't accurate.It didn't connect so again.Another app that has nonaccurate re…" - Venus In Aries
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
You pay all this money and get a two sentence reading. It's rediculous. I won't use it again
waste of time and money
So I did get the first three minutes free.I didn't register for an account either.I just went in the app.Got the free reading.However, the reader was horrible.It wasn't accurate.It didn't connect so again.Another app that has nonaccurate readers most likely bots.. Or AI...not real people... and I did leave a bad review in her ratings as well on her profile.
It was useless, they just wanted money!
on my last reading I didn't understand what the advisor had put
nothing is ever true will never used them again only after your money
very horrible! they took WAY TO LONG...AND ENDED without giving me any answers...very unfair
This is a waste of your money. They drag out their replies to force you to buy more time. Worst app so far.
Do not waste your money they get your information and use it against you creating problems for you so that you go back to them over and over and over again not ever solving your problems . A lot of them are very rude and have no understanding.The readings are not accurate. They will tell you everything is fine but you need to do this ,this ,this and this to pay them more and more money . They won't let you delete your account with them so they always have your information
They have the worst customer service and when there was an issue with the app, customer service won't even fix the issue and i messaged customer service multiple times and not fixing the issue. And they have the worst customer service 100%
I have been on the app stupidly over 3 years! ive been requesting customer service to delete my account permanently to which they refuse me my right. ive clearly stated i no longer wish to have soul ties with the company, and ive deleted all my messages & orders from advisors, and btw all the advisors here lie. do not agree to share your data with them, as I'm finding out tgey continually disregard my privacy & disregard my wishes for account termination
bad they’ll wait till time up to get you to spend to see what they said
buggy / scam app stole my bought time and bad customer service
They have worse customer service and on top of that, they have fake advisors on their app and customer service keeps arguing with me back.And forth about the situation, with of the advisor that is fake i would not recommend this app at all, especially of the experience.I have with the advisors and customer service
I used this app hoping to gain insight. I was hopeful that I would find clarity and some level of proof that this app was legitimate. while I do think the creators intentions are to help people gain insight, I think there are lots of fake practitioners just looking to make money working, not actually practicing and making a spiritual connection on this app. I have used this app, paid services as well as unpaid 6 times. none of which gave me any clarity, only vague and inaccurate readings.
the physic was doing great up until the app froze up and took 50 credits. rip off
this app is way yay to expensive and you dont get a lot in return. your first 3 minutes is free but that is literally nothing. But in order to really dig deep with anyone you need to spend hundreds of dollars. I spent probably over $100 dollars and I got maybe 10-15 minutes. You are better off going to a traditional spiritual guide than this app.
Psychic Nina gave me chills. The accuracy and resonance were so powerful and deep. Get a reading from her. She's the real deal! I have been trying to get a follow up with her for months and can no longer send her messages and I really want to reconnect without paying a fortune before I know if she even remembers me and my situation. help!
These psychics are so RUDE!!! They rush you to explain and then they end the chat so suddenly.....
Sentiment summary
84%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)