Review Insights · Google Play
Pocket Prep IT & Cybersecurity
Pocket Prep, Inc. · 2,731 ratings · ★ 4.3
4.3
★★★★★
2,731 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"questions"
12 negative reviews mention this · 44% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
2
"exam"
6 negative reviews mention this · 22% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
3
"worth"
5 negative reviews mention this · 19% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
4
"expensive"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Too expensive for what's given." - Shane
5
"free"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Way too overpriced. There exist a plethora of free study material for CompTIA exams. I don't mind paying but these prices are too high. Also, it lacks images for visual study." - Y4kuzi
6
"comptia"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
7
"study"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
8
"money"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
9
"recommend"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
10
"exams"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get…" - David Mesa
11
"network"
3 negative reviews mention this · 11% of all complaints
★★★★★ "it's mostly a good app for testing and learning, but they do veer off the current exam objectives, they do give a few good questions at first then they start asking legacy questions, not worth the money. you'll be learning stuff not necessa…" - Robert
12
"answers"
3 negative reviews mention this · 11% of all complaints
★★★★★ "There are a lot of false questions/answers in the app for CISM. On one particular question, it says that information security policies should be limited to 24 words or fewer. Having worked in IT/IS & having the CISSP certification, I can at…" - William Murray
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I just took my CompTIA Security+ SY0-701 test. I ran into 3 questions that this app helped me on. Other than that it wasn't much help. I don't know about the other tests but specifically for mine it was no help. I would most likely just get the study material from Comptia site for my next exam. Its not worth the money wasted on it. I recommend having your people take the exams so that way you can better improve this app.
There are a lot of false questions/answers in the app for CISM. On one particular question, it says that information security policies should be limited to 24 words or fewer. Having worked in IT/IS & having the CISSP certification, I can attest that I've never seen a policy that was 24 words or fewer. This is just one example but there are many where I'd advise you to disregard what the app says. The CISM exam prep needs a thorough review from an experienced & certified infosec professional.
its none responding fix it its broken I can see it software glitch
Incredibly expensive
The question presented are not an accurate representation of the ones encountered on the exam. A lot of the questions have wrong answers. Many questions use phrasing that is purposefully misleading and use incorrect grammar. Some questions have two correct answers. They obviously use AI the create these questions and do not employ subject matter experts.
I haven't been able to create an account... it keeps saying connectivity issues despite my network being fine
Many errors in the questions. Too expensive. Not worth it.
Several questions that written in gibberish (AI?) and correct answers marked as incorrect. Use other sources!
The quizzes are very unreliable. Many are outdated, and also contain questions that are completely irrelevant to the corresponding exam. Looks like they just blindly pick random stuff from the book and put it in the bank. Waste of time. Maybe if they actually took the time and effort to make the questions RELEVANT to the exam objectives, this could be a great app. Hope this gets forwarded to the team handling the questions and fixed soon, because this is very counterproductive.
lol monthly subscription model...no thanks.
Way too overpriced. There exist a plethora of free study material for CompTIA exams. I don't mind paying but these prices are too high. Also, it lacks images for visual study.
The questions in the exams (SSCP) I sat for on Feb 10th 2025 wasnt anyway similar to the ones you have on the App. This was a complete disappointment and very unpleasant experience...
To even be remotely useful, you have to pay a subscription. Subscription model apps are ruining everything. This is not, "free".
Prepfor what hahahahahahs
TRASH immediately delete any app that makes sure to get your email before trying to charge crazy amounts for free info. Be upfront charge less and don't steal emails.
Find the free online prep or try Udemy. Waste of space / time
Used it a few years ago for A+ and Net+ and it was good but definitly not worth the current pricing. There's apps that are just as good for a LOT cheaper.
its not a phone its tuely a smart vew . very handy
The CompTIA Network+ N10-009 version has been released for a couple of months now and it is still not available on this app. They said it's not going to be available until October which is way too late for me. So I'm paying a lot of money for nothing.
20 dollars a month for questions? 🤣 Is this a JOKE?!!!
A lot of questions uses acronyms, where in the real exam all acronyms are spelled out. Its not necessary know those acronyms and this affects your result on this app
Paid plans only
Too expensive for what's given.
it's mostly a good app for testing and learning, but they do veer off the current exam objectives, they do give a few good questions at first then they start asking legacy questions, not worth the money. you'll be learning stuff not necessary for the n10009 network plus exam
Less than 10% of these questions looked familiar. Don't recommend this app.
I am going through the cism questions as we speak and I have found a number of questions that ask you alternative names for certain terms when the alternatives are never mentioned at all in the references page(s). An example of this is "what is another name for resource pooling"...yes, resource pooling is mentioned, but nowhere in the book does and alternative name get mentioned. In short, the writer is really really "reaching" in the justifications for some questions. Needs work.
This app is 5 stars. but with their new subscription model I can not recommend it. it's way too expensive. if they allowed you to buy the service per cert like they used too, it's 100/10 service. it's far to costly for it to be worth it if you're a slow learner like myself. I want to take my time. but instead they prey on those taking time to study.
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
12%
Negative (1-2★)