Review Insights · Google Play
Poke Genie -Remote Raid IV PvP
Poke Genie · 519,114 ratings · ★ 4.7
4.7
★★★★★
519,114 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"raid"
7 negative reviews mention this · 58% of all complaints
★★★★★ "why do I get suspended every time I host a raid !?!? I've read the rules and follow them properly but still get suspended.... whyyyyy!" - Max Steel
2
"host"
4 negative reviews mention this · 33% of all complaints
★★★★★ "why do I get suspended every time I host a raid !?!? I've read the rules and follow them properly but still get suspended.... whyyyyy!" - Max Steel
3
"raids"
4 negative reviews mention this · 33% of all complaints
★★★★★ "One star, because it's supposed to do 3 things, & it only does one, it's supposed to check Pokémon's ivs, & it either doesn't do it or it's wrong. The overlay is supposed to also allow you to host gym's without having to manually put everyt…" - Woodrow Waters
4
"people"
4 negative reviews mention this · 33% of all complaints
★★★★★ "App works well, my only issue is people leaving the raid right as its about to begin. if you don't catch it then you're out of a remote pass." - edwin hernandez
5
"works"
3 negative reviews mention this · 25% of all complaints
★★★★★ "One star, because it's supposed to do 3 things, & it only does one, it's supposed to check Pokémon's ivs, & it either doesn't do it or it's wrong. The overlay is supposed to also allow you to host gym's without having to manually put everyt…" - Woodrow Waters
6
"remote"
3 negative reviews mention this · 25% of all complaints
★★★★★ "App works well, my only issue is people leaving the raid right as its about to begin. if you don't catch it then you're out of a remote pass." - edwin hernandez
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
With latest update, application crashes and will not load when I click the button to scan the Pokémon. says there is too much cache. but I had very little cache. got rid of cache and reattempted, and still had same error.
One star, because it's supposed to do 3 things, & it only does one, it's supposed to check Pokémon's ivs, & it either doesn't do it or it's wrong. The overlay is supposed to also allow you to host gym's without having to manually put everything in, it doesn't work, It keeps saying something to the effect of "make sure you're in the gym" but it never works. I always have to manually put the info & customer service is useless, but it works great for joining raids. followed them all, 2/3 app sucks.
Useless for big raids if you don't pay extra money for the priority queue. Sat at #5 in queue for an hour and then it just disbanded the lobby and kicked me back to 1400th in the queue.
can not make a new account
Countdown for raids is so shorts and nevwr get raid rooms even if im about to it kicks me out at the last second. Use other apps as this one never gets me a room.
horrible experience! lost 3 remote raid passes which I paid for myself, to some stupid idiots leaving mid raid! people like these should be banned immediately. I didn't even get them back.
If you fail the raid, theres no way to get reinvited to the raid. The host leaves before the raid ends. Wastes raid passes. They claim they penalize people who abandon raids. I think that's bogus. There could be many reasons why i didn't get a pass. They just say that to make the users feel better. When you say you did not receive an invite, they respond it could be your fault.
not very good UI confusing layout and instructions on how to raid and the app struggles to make clear important information such as certain level/team requirements and makes the popup page not stand out enough for players to understand the information
why do I get suspended every time I host a raid !?!? I've read the rules and follow them properly but still get suspended.... whyyyyy!
Forces me to update before I can use it too frequently (and auto-update never engages). Most of the other mechanics work fine.
App works well, my only issue is people leaving the raid right as its about to begin. if you don't catch it then you're out of a remote pass.
You cannot kick someone from the queue if they reached their remote raid limit, the battle simulator is a joke (accuracy is WAY off, giving you more damage than you can realistically deal), and the queue seemingly throttles itself near the end; 20+ host attempts IN A ROW went fast down the queue until 100-200 away, then slowed down heavily. Way to consistent to simply be less people queuing. When it works... enough, it's decent. But when these problems arise it is extremely frustrating.
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)