Review Insights · Google Play
Polaris Office: Edit&View, PDF
Polaris Office Corp. · 621,688 ratings · ★ 3.6
3.6
★★★★★
621,688 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
7 negative reviews mention this · 11% of all complaints
★★★★★ "It's now ad free for only 1 hour rather than all day. So it's back to using Excel for the spreadsheet that I use 1 day per week, even though I'd prefer to use your app rather than support Microsoft any more than I do." - Tom Higgins
2
"files"
7 negative reviews mention this · 11% of all complaints
★★★★★ "the ads can't be closed. I have closed and restarted the app over and over trying to view my file for 30 min now. im in a hurry. I literally can't close the ad to see my files." - el guapo
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I originally downloaded this app because you can use it offline, but it would not open my file. Quickly uninstalled it.
what a pile of rubbish. 2 hours into a spreadsheet and I notice that it changes values when I copy and paste. every few seconds it auto saves and removes the cursor from the cell, so you think you're typing and you're not.
page not found when opening
the ads can't be closed. I have closed and restarted the app over and over trying to view my file for 30 min now. im in a hurry. I literally can't close the ad to see my files.
I purchased the subscription to convert a PDF to word so I could edit and the conversion jumbled everything up and made it impossible to use. so I asked for a refund and cancellation of my subscription.
it doesn't give me what I sought I.e. no proper scale as shown in office word
Not Good too much adds
HORRIBLE EXPERIENCE ‼️‼️‼️‼️ THIS APP THINKS THAT IS THE OWNER OF YOUR PHONE‼️‼️‼️ IT PUTS ADS THAT IN NO WAY YOU CAN GET TO READ YOUR DOCUMENTS ‼️‼️‼️ IT TAKES YOU TO THE APP STORE NO MATTER WHAT‼️‼️‼️‼️‼️‼️ INEPT AND MEDIOCRE IT DESIGNERS‼️ I WISH THEY WORKED IN MY COMPANY SO I CAN FIRE THEM. INCOMPETENTS‼️‼️‼️
was supposed to have a free trial upon installation but can't even edit a pdf with the free trial. don't waste your time.
you have to sign up and agree to everything
it's the best app for editing, reading all your types of documents. But makes your phone to hang.
Demands that you share your data otherwise you cannot use the app. If you really need it, run it and uninstall it quickly before your data ends up in the hands of some low life data broker. This company has no use for your data so selling it seems to a profitable avenue. Also requiring a log in to use the app is a clear indication that the app cannot be trusted.
2 years ago its 5star app now its a add app
worst
Horrible
bkwaassssssssssssss
not free to edit!!!!! missleading garbage 🗑
Terrible app. Extremely unfriendly
Won't open pdf files and please quit suppressing my free speech by removing my review.
Can't even edit a PDF as it lies and says it's password protected when it's not
don't download this app very aggressive with ads and force to watch if you want to open your file.
What do you mean I have to pay, this used to be a budget friendly app. now it's full of ads.
what in this world is wrong with Polaris Office? I down load something I need to keep for more than a few hours, then the next day I go to open it and it has been DELETED! WHAT HAPPENED TO THIS APP? some things I CANNOT GET BACK!
It is very hard to close the ads, almost impossible, when you click on X to close, you are redirected to ads page. No issue with ads itself, you set a timer, we watch until the end, then close. But the X sign must mean close
to many advertising....
very poor not even opening normal PDF files
When I create a docx document in Polaris. Then post the document to a user on WhatsApp. The document will no longer open in Polaris from whatsapp, saying unsupported document? Why is this?
no fee options
This app's description says it supports ODT-formats so I installed it. After trying to open ODT file it just gives an error "Cannot open document because ODT 1.3 Format is not supported". I wasted precious mobile data installing this app. PS I opened chat on website & Polaris bot told me: "Polaris Office supports ODT files, but it does not support the ODT 1.3 format. That’s why you’re seeing the error. You’ll need to save your document in an earlier ODT version to open it with Polaris Office."
Does not support hanging indentation. Suspicious Advents.
Fraudulent practice. I cancelled the subscription and one month later the monthly fee was still charged.
worst app.
not interested. no dark mode and all it cares about are ads and AI. downloading it onto my phone felt icky the second I opened it and all it wanted to do was shill it's stupid AI.
why all my files on Polaris storage gone, and Polaris on my PC cannot open???????
Way to expensive. Far better options or there at less than half the price!
Ads are so invasive and long the app is legitimately useless.
I installed the app. I set the password through my email. I opened the app and it took a few tries to get the permissions set, which was everything before it let me get to my files. I clicked on one of the files and had an add pop up saying the file was too old (M365 file). I Uninstaller the app.
I love this app till the developers put a long irritating ads. I understand the ads but 30sec long? not one but 2 ads.
made for ads
Compulsory ads :(
will not fully install?
Free 7 day? whats that? scummy company. use Google docs over this shadyness
Paid app
overpriced
No option for lifetime perches one time payment please provide one-time option for Life time
I paid for this app, now it wants me to watch ads 😧
As in every step.
bad
Too expensive. They want more than my streaming subscription, ridiculous.
no more what it was, now it's full of ads
+ 14 more in the clipboard copy
Sentiment summary
65%
Positive (4-5★)
5%
Neutral (3★)
31%
Negative (1-2★)