Review Insights · Google Play
Polly.com: Magical Shopping
Shop Polly LLC · 463 ratings · ★ 4.6
4.6
★★★★★
463 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
11 negative reviews mention this · 48% of all complaints
★★★★★ "They were nice enough to send me a second card as they thought the postal office lost the package. By the time my second gift card came in, my original had come in. I told them, so they devalued the second card, leaving me with my original …" - Reilly S
2
"points"
5 negative reviews mention this · 22% of all complaints
★★★★★ "The $50 credit is not true. You have to pay $35 to get it. The commercials do not tell you how much you paid in points to bid, plus the winning bid amount. They just tell you the final bid but that is not the total price." - Regina Ullom
3
"card"
5 negative reviews mention this · 22% of all complaints
★★★★★ "They were nice enough to send me a second card as they thought the postal office lost the package. By the time my second gift card came in, my original had come in. I told them, so they devalued the second card, leaving me with my original …" - Reilly S
4
"didn"
5 negative reviews mention this · 22% of all complaints
★★★★★ "They were nice enough to send me a second card as they thought the postal office lost the package. By the time my second gift card came in, my original had come in. I told them, so they devalued the second card, leaving me with my original …" - Reilly S
5
"bidding"
5 negative reviews mention this · 22% of all complaints
★★★★★ "took all my money I stayed up for over 24 hours! So I started bidding on these ymrayban smart glasses at 7ish a.m. it was down to 3 of us and at this point I had invested so much time and HUNDREDS of dollars for points all because I wanted …" - Tammy Byrne
6
"scam"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Huge scam. they promote with AI slop ads and you think their app is legit? get real." - AA Picasso
7
"anything"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I really don't do Auctions, but I would if I see something's I would want. In this case, I didn't see anything I wanted so I deleted the app. Sorry" - Ms. Spicy Baby
8
"paid"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The $50 credit is not true. You have to pay $35 to get it. The commercials do not tell you how much you paid in points to bid, plus the winning bid amount. They just tell you the final bid but that is not the total price." - Regina Ullom
9
"price"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The $50 credit is not true. You have to pay $35 to get it. The commercials do not tell you how much you paid in points to bid, plus the winning bid amount. They just tell you the final bid but that is not the total price." - Regina Ullom
10
"people"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Worst bidding app ever! To many people are bidding for the items. Good luck trying to win anything. Waiste of money. Very disappointing" - Letty T.
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The $50 credit is not true. You have to pay $35 to get it. The commercials do not tell you how much you paid in points to bid, plus the winning bid amount. They just tell you the final bid but that is not the total price.
This app won't even except a user name for me.
They were nice enough to send me a second card as they thought the postal office lost the package. By the time my second gift card came in, my original had come in. I told them, so they devalued the second card, leaving me with my original gift card. With the original first card, I went onto Walmart to check it, and it won't work. Either they devalued it, too, or they simply didn't confirm through Walmart when they sent it. I put my money in to bid for it, only for them to send me nothing.🙄
automatically charges your card for $35, just FYI because I didn't see that. I didn't realize you have to buy credits in order to bid. for me, it was just a huge waste of money.
it is not explained that you have to add money cosistentlly. the price paid is not what was won. it could say you won for 55.00 and then actually paid is hundreds. it adds a penny each time you bid!!!!. that can make things you pay much higher than what it says you won
not for me
Huge scam. they promote with AI slop ads and you think their app is legit? get real.
definitely join if you like wasting money and getting ripped off by the employees and their friends! look at past wins fkr the pattern of who works for and or knows employees of..or has software that shows you everyone's remaining bids
took all my money I stayed up for over 24 hours! So I started bidding on these ymrayban smart glasses at 7ish a.m. it was down to 3 of us and at this point I had invested so much time and HUNDREDS of dollars for points all because I wanted to gift them to my bf. Of course I finally fall asleep about 9 the next morning after setting alarms all night and checking my points if they got low id add more . I spent over 1000 points AND I LOST DUE TO EXHAUSTION SCAM!!!!!
go on whatnot this is a scam
they took my money when I was just checking out the app. I didn't want to bid yet.
Why do I need to add my card info? I would like to see things before I give my information.
The rules was complicated, they need to make the instructions more clear and if they see that your not bidding correctly tell you what your doing wrong
a waste of time & money. you can't shop for what you want and you don't get what you want to buy because it's an auction app not a shopping app. lame
it makes you buy points before you can even see whats the site is about. when it forces you to put your credit card info in then you know they're going to a problem.
Worst bidding app ever! To many people are bidding for the items. Good luck trying to win anything. Waiste of money. Very disappointing
Wasted money on this app. I paid for points, got blocked out of bidding when I was a part of the no more new entry group. Point kept quickly disappearing, and I kept buying like an idiot not winning any of the bids.
worst scam app...they took $30 out my bank, when I didn't buy anything. They said I bought points. I just downloaded it to see what they had &BOOM $30 INSTANTLY they took $30 out my card.
This app charged my paypal thirty dollars without my permission. that was all the money I had for the week I'm going to go hungry now. you people literally stole my food money.
well it seems like the app developers are a little sexist as there is so much stuff women like snd not much for men. Where are the electronics and stuff like tools. wheres the good stuff.a its all watchrs jewelry and makeup and skin care stuff and moatly products for women. even the ad targets women.
i can't even get in trying to register but it won't take my user name so I can't even get in
I really don't do Auctions, but I would if I see something's I would want. In this case, I didn't see anything I wanted so I deleted the app. Sorry
update, I waisted money getting $50 by only paying $20. Seemed like a good deal. Then I went onto the site. Still not sure exactly how it works but I bid anyways. I noticed the timer goes into extra slow mo once it hits 1. If the pace was the same for 1-0 as it is 9-2 I would have won plenty of the auctions. unfortunately I haven't won anything. Polly just is not for people who dont like being cheated at the last moment. It is fun bidding the price up on others. Not cheap & no easy wins..
Sentiment summary
89%
Positive (4-5★)
5%
Neutral (3★)
6%
Negative (1-2★)