Review Insights · Google Play
Porter Driver Partner App
SmartShift Logistics Solutions Private Limited · 802,224 ratings · ★ 4.7
4.7
★★★★★
802,224 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"customer"
6 negative reviews mention this · 25% of all complaints
★★★★★ "porter hamesha customer ko pairoty deta hai driver ko ya owner ko nahi.90 persent ride cansel boking karne wala hi karta hai. galati driver pe dal ke porter gadi suspend kardeta hai. bakwas experience hai porter ka..." - Sanju Hoot
2
"order"
6 negative reviews mention this · 25% of all complaints
★★★★★ "This app is very bad. The customer made me wait for 1 hour and then canceled the order in the end. And the app is so bad that it gave only ₹11 as goodwill for 1 hour. 👎👎👎👎👎" - Nadim Ansari
3
"driver"
5 negative reviews mention this · 21% of all complaints
★★★★★ "porter hamesha customer ko pairoty deta hai driver ko ya owner ko nahi.90 persent ride cansel boking karne wala hi karta hai. galati driver pe dal ke porter gadi suspend kardeta hai. bakwas experience hai porter ka..." - Sanju Hoot
4
"porter"
3 negative reviews mention this · 13% of all complaints
★★★★★ "porter hamesha customer ko pairoty deta hai driver ko ya owner ko nahi.90 persent ride cansel boking karne wala hi karta hai. galati driver pe dal ke porter gadi suspend kardeta hai. bakwas experience hai porter ka..." - Sanju Hoot
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
no attachment the vehicle
The worst application I have been used in my history...
porter hamesha customer ko pairoty deta hai driver ko ya owner ko nahi.90 persent ride cansel boking karne wala hi karta hai. galati driver pe dal ke porter gadi suspend kardeta hai. bakwas experience hai porter ka...
This app is very bad. The customer made me wait for 1 hour and then canceled the order in the end. And the app is so bad that it gave only ₹11 as goodwill for 1 hour. 👎👎👎👎👎
पोटावर गाडीचे कमी मिळतात आणि दुसरी गोष्ट भाडे त्यांचं खूप जास्त करतात आणि सीएनजी वाढ पेट्रोल वाढ झाली तरी भाडे वाढ होत नाही आणि भाडे आहे तेच कमी करतात फक्त धंदा होईपर्यंत धंदा होऊ लागला की भाडे कमी करतात पण आमचे भाडे काही परवडत नाही. रिपोर्टरने लवकरात लवकर भाडेवाढ करावी ही नम्र विनंती
The developer of this app is very big stupid if the coustomer cancel the order then also driver id is suspended after talking with support team they say we cannot do anything please wait for 2 hrs. This is the most stupid app I ever seen and very poor customer support portal driver app have.
worst App
no open
bad quality no order proter koi help nhi milti proter help se bad quality proter
worst Customer care service ever I have faced.even customer cancelled order and I got 1 hour suspension. worst service.
disgusting 30 minutes passed couldn't read OTP
bad experience
very bad
इसमें चमचागिरी बहुत ज्यादा होता है बुकिंग एक्सेप्ट ही नहीं होती है अगर बुकिंग पिकअप स्थान दूर है तो बुकिंग कैंसिल भी नहीं होता है नाटक बहुत होता है
I am auto driver from Chennai i am joining porter driver in 1 year but only 49 trips only i completed, trips showing only one second so how can acsept.? very very worst company so driver friends please don't joine anybody don't waste your life......
very bad app
only customer support.no driver support ....
unable to pickup orders the circle button coming only sometimes sliding button comes. order come and gone so quickly people are using auto clicker and app needs to update circle button is very bad
bahut kharab hai application hai agar customer order cancel Karta Hai to Koi partner ki id ban hoti hai aur agar partner order cancel Karta Hai tabhi partner ki id suspend hoti hai
veri bad
waste app it's showing your id is under process since 6 months its a waste of time
worst app
porter fake I line the best app download all driver please
previously very good... now becoming worse...
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)