Review Insights · Google Play
Potty with Pull-Ups ft. Disney
Kimberly-Clark Corporation · 668 ratings · ★ 4.1
4.1
★★★★★
668 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"email"
4 negative reviews mention this · 21% of all complaints
★★★★★ "cannot login. I enter my email. the message says that IF The account was set up with that email address then I will get an email to reset my password. no email comes. It also does not allow to try and set up an account with that email addre…" - Adrienne Cleminson
2
"internet"
4 negative reviews mention this · 21% of all complaints
★★★★★ "always tells me I don't have internet. Everything else works just fine except this." - Krystal Stückwisch
3
"password"
3 negative reviews mention this · 16% of all complaints
★★★★★ "cannot login. I enter my email. the message says that IF The account was set up with that email address then I will get an email to reset my password. no email comes. It also does not allow to try and set up an account with that email addre…" - Adrienne Cleminson
4
"start"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Absolutely nothing works on this app. Couldn't even start because it kept having errors." - Donni Braudis (InkyDinkyWho)
5
"cant"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Cant start log training tab beacaue it keeps telling me that I need to complete the pre training tasks. I have already done all of that. Seems like each tab at the bottom takes you to the same page and I cant log anything. I even logged out…" - Lisa Hicks
6
"training"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Cant start log training tab beacaue it keeps telling me that I need to complete the pre training tasks. I have already done all of that. Seems like each tab at the bottom takes you to the same page and I cant log anything. I even logged out…" - Lisa Hicks
7
"keeps"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Cant start log training tab beacaue it keeps telling me that I need to complete the pre training tasks. I have already done all of that. Seems like each tab at the bottom takes you to the same page and I cant log anything. I even logged out…" - Lisa Hicks
8
"thing"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Absolutely nothing works on this app. Couldn't even start because it kept having errors." - Donni Braudis (InkyDinkyWho)
9
"child"
3 negative reviews mention this · 16% of all complaints
★★★★★ "The app deleted all my child progress so have to restart over. it has glitched and duplicates entries." - Jessica Wells (The_Batgurl)
10
"work"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Absolutely nothing works on this app. Couldn't even start because it kept having errors." - Donni Braudis (InkyDinkyWho)
11
"doesn"
3 negative reviews mention this · 16% of all complaints
★★★★★ "For some reason the app doesn't validate the pwd correctly and keeps saying incorrect pwd. i am able to login from the website without any issue. ive changed my pwd couple of time already thinking I got something wrong" - Apoorva
12
"profile"
3 negative reviews mention this · 16% of all complaints
★★★★★ "I cant get past the create profile step. I put in all of the information, click save, and I get a message that says, "Please Select a Band Leader." 🤔" - Theresia Hand
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
cannot login. I enter my email. the message says that IF The account was set up with that email address then I will get an email to reset my password. no email comes. It also does not allow to try and set up an account with that email address. app is not usable.
Absolutely nothing works on this app. Couldn't even start because it kept having errors.
Cant start log training tab beacaue it keeps telling me that I need to complete the pre training tasks. I have already done all of that. Seems like each tab at the bottom takes you to the same page and I cant log anything. I even logged out and back in and the same thing happened. Waste of a download 😒.
app keep closing itself after signing in via manually or code email
trying to sign up and it wont accept any password it says all the password are too weak I literally did the most random combinations and tried so many words it wont accept any password at all
what a pain. you can't skip any of the prompts to start and it has a max of maybe ten entries per day. I can't see all the info. awful. Update made me loose access. Not worth the password reset.
no clue AI demanding the install
For some reason the app doesn't validate the pwd correctly and keeps saying incorrect pwd. i am able to login from the website without any issue. ive changed my pwd couple of time already thinking I got something wrong
why do we have to create an account for every little thing? Thought this might help my potty training resistant child. But I can't wrap my head around why I need to have an email and give names and birthdays to have a potty training app function
doesn't not not even let me log in when I type email in say something's wrong
I cant get past the create profile step. I put in all of the information, click save, and I get a message that says, "Please Select a Band Leader." 🤔
always tells me I don't have internet. Everything else works just fine except this.
app doesn't work.. I can't log in because it says I'm not connected to the internet when I am
it was great when I first installed. now when I open the app, it tells me there's no internet when I know I have internet because my other apps work.
app is cool but keeps telling me I have no Internet connection when I do. I keep having to uninstall & reinstall. 👎🏼
app is painfully slow to load anything, and gives an error to try again over and over when setting up a profile making it completely unusable.
was able to use it for 2 days and that's it because the app refuses to let me complete my child's profile. so now she cant play the game like she wants to
The app deleted all my child progress so have to restart over. it has glitched and duplicates entries.
I've had this app for 5 days.. it's the first thing that has worked in potty training for my 4.5 year old. This morning it started signing me out constantly, now it won't let me sign in at all. I have uninstalled and reinstalled, restarted my phone, cleared the cache and forced it to stop and it still will not work. My daughter is really responding to this app and is now upset to not have her music when she goes potty, now I have to pray it's not another set back or regression.
Sentiment summary
79%
Positive (4-5★)
5%
Neutral (3★)
16%
Negative (1-2★)