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Review Insights · Google Play

Poweramp Music Player

Poweramp Software Design (Max MP) · 1,389,778 ratings · ★ 4.1

4.1
★★★★★
1,389,778 ratings
5 ★
905,122 (65%)
4 ★
137,706 (10%)
3 ★
96,926 (7%)
2 ★
67,515 (5%)
1 ★
182,495 (13%)
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Top complaints - extracted from 29 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"play"
6 negative reviews mention this · 21% of all complaints
★★★★ "refused to play .mp3 file that everything else plays, the refused to Uninstaller" - john graesser
2
"songs"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Dropping another star and looking for something better the playlists skip into random playing all songs. There's no rhyme or reason to what it does anymore" - Tammy Brown
3
"years"
5 negative reviews mention this · 17% of all complaints
★★★★ "had incorrect years and no way to edit and fix them" - Barbara Wegner
4
"phone"
4 negative reviews mention this · 14% of all complaints
★★★★ "I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund …" - Anthony Jones
5
"album"
4 negative reviews mention this · 14% of all complaints
★★★★ "I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund …" - Anthony Jones
6
"problem"
4 negative reviews mention this · 14% of all complaints
★★★★ "Scam! Bought the licence some years ago, they won't let me revoke my purchase (as they tend to ask for it periodically) like it never happened. Even worse: virtually no support or an explanation for a problem that, as I can see, many people…" - Boris Horosavin
7
"song"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Dropping another star and looking for something better the playlists skip into random playing all songs. There's no rhyme or reason to what it does anymore" - Tammy Brown
8
"file"
3 negative reviews mention this · 10% of all complaints
★★★★ "refused to play .mp3 file that everything else plays, the refused to Uninstaller" - john graesser
9
"issue"
3 negative reviews mention this · 10% of all complaints
★★★★ "can I have this app on more than one device or do I need to pay for each installation? previously this was not an issue." - Frederick Verwijs
10
"poweramp"
3 negative reviews mention this · 10% of all complaints
★★★★ "I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund …" - Anthony Jones
11
"paid"
3 negative reviews mention this · 10% of all complaints
★★★★ "I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund …" - Anthony Jones
12
"version"
3 negative reviews mention this · 10% of all complaints
★★★★ "I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund …" - Anthony Jones

📋 All 29 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ john graesser 6/26/2026
refused to play .mp3 file that everything else plays, the refused to Uninstaller
★★★★ Frederick Verwijs 6/26/2026
can I have this app on more than one device or do I need to pay for each installation? previously this was not an issue.
★★★★ Anthony Jones 6/26/2026 vbuild-1025-bundle-play
I'm editing this review because I got little to no answer other than "known issue" over three months ago. Paying for Poweramp and upgrading my phone caused me to lose my album art. Is this going to be resolved or do I need to seek a refund and find a new player. I love the player and I have paid version but I upgraded to a S26-ULTRA fron an S24 and my album art is only partially returning. How do I fix that?
★★★★ Barbara Wegner 6/25/2026
had incorrect years and no way to edit and fix them
★★★★ Boris Horosavin 6/25/2026 vbuild-1025-bundle-play
Scam! Bought the licence some years ago, they won't let me revoke my purchase (as they tend to ask for it periodically) like it never happened. Even worse: virtually no support or an explanation for a problem that, as I can see, many people have been experiencing as of lately. Keep away!
★★★★ Trap God 6/25/2026 vbuild-1025-bundle-play
this app not play music. not show any folder
★★★★ I Sherif 6/23/2026 vbuild-944-bundle-play
I have been using this app for years and after the latest update, it will not restore my purchased version.
★★★★ Kelvin Kasabila 6/22/2026 vbuild-1025-bundle-play
it has this tendency of misbehaving, it stops from working, you can't do anything whether changing a song, selecting a new song, pause a song etc until you restart your device
★★★★ P selva Raj 6/22/2026 vbuild-1025-bundle-play
power amp oru kuppai nalla isai patri therintha yarum ithai download seiyamattarkal
★★★★ Romonica X 6/20/2026 vbuild-1025-bundle-play
It no longer recognizes newly added songs. I've tried deselcting and reselecting my folders, disabled "manage app if unused" setting, clearing cache, made sure all permissions were allowed and did a full rescan. Nothing works. It suddenly became a problem a few days ago and I don't know how to fix it. Update 6/20/2026. Issue never resolved.
★★★★ Amy Bedard 6/19/2026 vbuild-1025-bundle-play
Still having issues with the app shuffling when shuffling is off. It will play like 10 songs from one album then go to a new album and play 1 song, next album it will play 3. I give up.
★★★★ Nithil Imayam 6/19/2026 vbuild-1025-bundle-play
Am vip user I hate this app for one reason It automatically deletes the stats of song Am bought vip for this purpose only but it repeats for every 2months Sorth this out like taking backups or any
★★★★ Amal 6/19/2026 vbuild-1025-bundle-play
downloading random album arts and showing random pictures when playing songs not downloading correct album arts
★★★★ Ben 6/18/2026
𝑺𝒐𝒎𝒆 𝒔𝒐𝒏𝒈 𝒄𝒂𝒏'𝒕 𝒃𝒆 𝒑𝒍𝒂𝒚𝒆𝒅 𝒆𝒗𝒆𝒏 𝒕𝒉𝒆 𝒇𝒐𝒓𝒎𝒂𝒕 𝒊𝒔 𝒔𝒂𝒎𝒆 𝒘𝒊𝒕𝒉 𝒐𝒕𝒉𝒆𝒓.
★★★★ Dustin P 6/18/2026 vbuild-1025-bundle-play
I've been using Poweramp for 10+ years and never had issues until now. On my Samsung Galaxy S24+, Poweramp no longer sees or displays my music library. I've rescanned, reselected folders, checked permissions, cleared data, reinstalled the app, restarted my phone, and re-downloaded music. Nothing works. Recent reviews show many users having the same problem. Please provide a real fix instead of the same troubleshooting steps. Loyal users are losing patience.
★★★★ PATRICK BANZO 6/17/2026 vbuild-1025-bundle-play
it doesn't work well I regret buying it
★★★★ Black Angel 6/17/2026 vbuild-1025-bundle-play
File Access Legacy Mode not supported? Now i can't play my own file in you apps?
★★★★ David Brymer 6/15/2026 vbuild-976-bundle-play
Messed up things on my phone. And I even paid 4 this. AVOID
★★★★ Tyree Barber 6/14/2026 vbuild-1025-bundle-play
I've used this amazing app for years. Why can't I play not one downloaded song anymore.. pissed I rescanned all the files my phone has and still will not play one song.. it'll pop up the song then say file is missing.
★★★★ Ritesh Dey 6/14/2026
worst music app ever. why force people to get subscription for something so simple? I would had accepted banner ads if you're really struggling to survive. Making a Good App premium will not go well for your company. subayu
★★★★★ Tammy Brown 6/25/2026 vbuild-1025-bundle-play
Dropping another star and looking for something better the playlists skip into random playing all songs. There's no rhyme or reason to what it does anymore
★★★★★ Arun Pradhan 6/24/2026 vbuild-1025-bundle-play
কতোবার আপডেট করতে হবে😠, আমি মনেহয় 15বছরেও বেশি ব্যবহার করছি , একবার ডাউন লোড করার পরে সব গান সোনা হয়ে গেছে, তারপর ওইএপসকে আপডেট করলে চলছে না, আবার আন ইস্টল করার পরে আবার একদিন দুদিন পরে ডাউনলোড করলে চলছে ,একিরকম এপস ,একবার নিলাম আডেট চাইছে করার তা নয়, ফালতু
★★★★★ Just Dance 6/24/2026 vbuild-1025-bundle-play
unlock please expired only one day used
★★★★★ mobina A.m 6/22/2026
we should buy
★★★★★ Boogie Underground Media 6/20/2026 vbuild-1025-bundle-play
OK but too buggy all the time. I'm a premium user but moved on to another app. It was good for a long time but it just became too buggy, one problem after another, some fixable, some not. I'm not even going to go into the list of what's wrong. I've just become too tired of fixing stuff constantly. OK if you enjoy having to tinker with an app.
★★★★★ A Google user 6/20/2026 vbuild-1025-bundle-play
installed on android 16, keeps listing same songs many times,please fix
★★★★★ CHARLES OK WII 6/19/2026 vbuild-1025-bundle-play
Have liked it
★★★★★ Billy Hudak 6/19/2026
My honest review: I bought and paid for the full version of "Poweramp"... Between Poweramp and the FREE "Musicolet.app". The free Musicolet App sounds better straight out of the box than "Poweramp" does.. I have a $1500 DAP player.. (Cayin N7+)... Maybe I just need to fool around with the controls more of the "Poweramp" but So far the free "Musicolet.App" wins when it comes to sound..
★★★★★ Michelle Walker 6/18/2026 vbuild-1025-bundle-play
will not play added songs I have rescanned multiple times and folder has access /permission granted, etc. DOES NOT HELP! The inappropriate images that come up for album cover results, are very disgusting, to put it mildly

Sentiment summary

75%
Positive (4-5★)
7%
Neutral (3★)
18%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.