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Review Insights · Google Play

Prime Video

Amazon Mobile LLC · 38,879 ratings · ★ 3.1

3.1
★★★★★
38,879 ratings
5 ★
8,337 (21%)
4 ★
13,945 (36%)
3 ★
2,052 (5%)
2 ★
2,970 (8%)
1 ★
11,549 (30%)

📋 All 78 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Tf Up 6/22/2026 v6.24.2+v15.5.0.300-allAbis
Its assssssssS
★★★★ Jeff T 6/20/2026 v6.24.2+v15.5.0.300-allAbis
poor customer service and anti consumer practices
★★★★ Dany 6/20/2026 v6.24.2+v15.5.0.300-allAbis
There's something wrong with the audio that is only corrected by deletion of the app's data. Where soon after the womping of the sound returns.
★★★★ anupama bompilwar 6/20/2026 v6.17.5+v15.3.0.55-armv7a
worst irritating app I have ever known it just boils my blood that also after paying for the subscription
★★★★ Nico Guerrero 6/19/2026 v6.24.2+v15.5.0.300-allAbis
continue to watch keeps despairig!!!!!!!!!!
★★★★ Cynthia Smith 6/18/2026 v6.24.2+v15.5.0.300-allAbis
i applied for prime and I can't get the wnba tonight I'm paying for it Y
★★★★ Chris “Predasus” Colón 6/16/2026 v6.23.23+v15.5.0.70-armv7a
this stays a one till you get rid of the AI shows
★★★★ Bhaji Shaik 6/14/2026 v6.23.23+v15.5.0.70-armv7a
every time open the app it says problem loading the app
★★★★ Daniel Bennett 6/14/2026 v6.23.23+v15.5.0.70-armv7a
settings do not stay,tired lineup.glitchy interface. whole world get help in app. nice to be 0's & 1's
★★★★ Tanya Girl 6/13/2026 v6.23.23+v15.5.0.70-armv7a
I paid for a movie now the movie is leaving PrimevideoI paid $30 for it
★★★★ Jason S 6/12/2026 v5.7.14+v14.0.0.440-armv7a
blotware and i can't remove it why ?
★★★★ Robert Dula 6/12/2026 v6.23.23+v15.5.0.70-armv7a
I cancel this long time ago it's still taking out money out of my account prescription long time ago and it's still taking out my money
★★★★ Chris Poll 6/9/2026 v6.23.23+v15.5.0.70-armv7a
trying to use search randomlly took me instead to purchase a movie carefully clicking on cancel caused it to purchase the movie the audio also bypassed system settings and blasted advertisements at the full volume of my sound system
★★★★ Moenier Alexander 6/9/2026 v6.19.4+v15.3.0.484-armv7a
such a big hype for this launch and you must search for hours for support just to log on . They send an OTP and once you enter it it asks for a name then it blocked it
★★★★ Francis Gifuni 6/9/2026 v6.3.1+v14.1.0.72-armv7a
it lags no matter what you do
★★★★ Michael Calabro 6/7/2026 v6.23.23+v15.5.0.70-armv7a
Pathetic
★★★★ Joe 6/7/2026 v6.23.23+v15.5.0.70-armv7a
won't play videos
★★★★ PREM LDKT 6/6/2026 v6.23.23+v15.5.0.70-armv7a
Highly Priced.
★★★★ Udit Kalra 6/5/2026 v6.23.23+v15.5.0.70-armv7a
worst app . just says device registered but truth is app only registered at one device
★★★★ Shahril Shazo 6/5/2026 v6.23.23+v15.5.0.70-armv7a
too dark with HDR thing and no option to switch it off, frustrating.
★★★★ Ryan L Logan 6/5/2026
This app is the worst
★★★★ avnish kumar 6/5/2026 v6.23.23+v15.5.0.70-armv7a
worst experience and leggy
★★★★ Kushal Jain 6/5/2026 v6.23.23+v15.5.0.70-armv7a
ads just ads
★★★★ KISHAN SONI 6/4/2026 v6.23.23+v15.5.0.70-armv7a
3rd class app with ads
★★★★ Angie Scott 6/4/2026 v6.23.23+v15.5.0.70-armv7a
app will not load up on my TV.
★★★★ Saroja Akumal 6/4/2026 v6.23.23+v15.5.0.70-armv7a
worst performing app moreover started ads this is not correct ... this'll be the last time I will subscribe
★★★★ Tass Ali 6/4/2026 v6.23.23+v15.5.0.70-armv7a
App is broken.See all options but nothing will play.
★★★★ Jay Satvara 6/4/2026 v6.23.23+v15.5.0.70-armv7a
always keeps streaming!!!! very annoying and irritating!!! despite the bad reviews they are still not working on improving the app!! pathetic
★★★★ ItIsNice ToShare 6/4/2026 v6.23.23+v15.5.0.70-armv7a
app stopped working - doesn't play any videos. Amazon doesn't provide any helpful way to get support. this sucks
★★★★ Nandita Dwivedi 6/4/2026 v6.23.23+v15.5.0.70-armv7a
worst
★★★★ Daniel Colas 6/4/2026 v6.23.23+v15.5.0.70-armv7a
Very buggy. Audio keeps freezing.
★★★★ Capt. Reoh 6/3/2026 v6.23.23+v15.5.0.70-armv7a
Too complicated. Can never access
★★★★ Piyush Bohra 6/2/2026 v6.23.23+v15.5.0.70-armv7a
Jo movie Dekhi h wo Hindi dubbed NHI h j
★★★★ J. S. Allen 6/1/2026 v6.23.23+v15.5.0.70-armv7a
Now it just forces paid content down your throat. Horrible UX.
★★★★ suvendu bishoyi 5/31/2026 v6.23.23+v15.5.0.70-armv7a
app not opening on android tv 12 [sony x80k] even if i have 1.23 gb free of 4.3 gb
★★★★ Clarence Jones III 5/31/2026 v6.23.23+v15.5.0.70-armv7a
I really wish you all could do something about the poor audio quality. I want to go with a premium package, but why do that when I can't even hear simple dialogue due to the volume going up an down. Ok I see that you all don't like low ratings and now you are going to use the buffering trick. Pretty low guys.
★★★★ Jędrzej Smal 5/30/2026 v6.23.23+v15.5.0.70-armv7a
The worst streaming apps coming from the heavy hitters (Netflix, HBO, Disney, Amazon) It takes more than 30 sec to actually launch (avg for others is below 15 sec), I think it does not clean it's cache properly, so unless you make a hard restart after watching one thing or have unlimited storage the video will be choppy. Yesterday because of how Prime crashed I got a warning that I need to uninstall apps due to lack of space. I have 1,2 gb free storage. It's baaad
★★★★ Joe Van Gyzen 5/28/2026 v6.23.20+v15.4.0.821-armv7a
Amazon video completely sucks!!! every time I try to watch ANYTHING.... I get a message saying that I have to join Amazon prime!!!! so why is it even on my TV?!?!?!
★★★★ Rajitha Akula 5/28/2026 v6.23.23+v15.5.0.70-armv7a
Latest update not working on Sony Tv. Getting 0.6 error code.
★★★★ Bravo “The Mushroom Man” Lima 5/27/2026 v6.23.23+v15.5.0.70-armv7a
bloated code makes for intolerable experience so full of bugs app doesn't work don't pay for a subscription it's money down the drain
★★★★ Ryan Phez 5/27/2026 v6.23.23+v15.5.0.70-armv7a
bugs
★★★★ Dino G 5/27/2026 v6.23.23+v15.5.0.70-armv7a
App stopped working on my Nvidia Shield. Tried to reinstall several times and now it doesn't even launch.
★★★★ Kaye Peckover 5/23/2026 v6.23.23+v15.5.0.70-armv7a
my children used kids and cant watch everthing
★★★★ Lorena Patiño 5/23/2026 v6.23.23+v15.5.0.70-armv7a
nonpuedo abrir Prime en mi TV
★★★★ Vijay Raj Singh Tomar 5/22/2026 v6.16.0+v14.1.0.690-armv7a
this app is poop
★★★★ vivek singh 5/20/2026 v6.23.23+v15.5.0.70-armv7a
does not load
★★★★ SMARTBOXTV 5/19/2026 v6.23.23+v15.5.0.70-armv7a
audio is delayed release update
★★★★ Aimee Wong 5/18/2026 v6.23.22+v15.4.0.1009-armv7a
Many films are faded and dark at barely watchable to unwatchable level. Like they are obsessed with custom faded HDR or some sht and forced spoon-feeding ppl with this trash. Not everyone enjoys HDR. Also, disable HDR won't solve this, like it has been embedded with superglue into the playback's soul. Content ain't that good, but sometimes there's good and old rare films here.
★★★★ Sabu Sreedavi 5/17/2026 v6.23.23+v15.5.0.70-armv7a
worst app interface.most of the time got stuck in the loading screen. now i'm done with primevideo.
★★★★ Nathan Szelong 5/16/2026 v6.23.23+v15.5.0.70-armv7a
won't run half the time

+ 28 more in the clipboard copy

Sentiment summary

57%
Positive (4-5★)
5%
Neutral (3★)
37%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.