Review Insights · Google Play
Printer App: Print Documents
FIRE Ltd · 11,665 ratings · ★ 4.4
4.4
★★★★★
11,665 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"printer"
8 negative reviews mention this · 21% of all complaints
★★★★★ "bought the mini printer and had no idea that access to software would cost me £35 per annum. I was never going to use the labeller a lot. I cant justify £35 a year coming off my Google Play account! probs sell label machine to a Vinted Sell…" - Fiona Ross
2
"subscription"
5 negative reviews mention this · 13% of all complaints
★★★★★ "can't seem to cancel this subscription" - Bryan Schabel
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
can't seem to cancel this subscription
i love how all the positive reviews sound like they're written by a bot, very impersonal, and all the bad reviews sound like they're written by actual people who've all had a similar terrible experience. Hmmm. Now what's wrong with this picture? oh yeah, that's right, us regular humans are all doomed
bought the mini printer and had no idea that access to software would cost me £35 per annum. I was never going to use the labeller a lot. I cant justify £35 a year coming off my Google Play account! probs sell label machine to a Vinted Seller...
not sure why my printer disconnected from my wifi and it won't recognize my printer now. Everytime I try to reconnect it, it just keeps printing instructions on what to do so its just wasting my ink and paper
couldn't get it to print
I tried to print. it saw my printer but never printed. cancelled
as soon as it is installs it locks you into a payment page.
not told up front the app was a pay after initially free; that just seems underhanded
Only works for pdf. Does not recognize docx. Uninstalled.
trash subscription required
to expensive
printer isn't user friendly to this senior user.
can't use app without a subscription
paid service
nightmare trying to unsubscribe
I am not aware that I incurred this debt. (I ask that this charge be cancelled now.
could setup my PIXMA printer
can't make it work cancel subscription
too bloody expensive for something I might use a dozen times a year thanks it does look very fine though.
you have to pay after 3 days
it is not in app.purcahses it is a paid for app. When even the description is a lie, I'm out.
this has been such a waste of time and money I strongly hate this app tech is not holding up to make life better . Just a way to steal money on junk.
for the price of the app, you can buy the whole printer
Wants my pay details and rate the ap before finished installing
Haven't opened the app and they want a rating. What's up with that?
They want money right away. Big Scam
I haven't used it yet. I hope that I can try it totally before paying. I wish developers would allow a three time try, then ask for payment. I'm afraid to buy apps because I bought a few that didn't work. They ask you to like it before using it. They don't let you try at least once before buying. I don't buy anything if I don't know if it works. dumb asses.
says free then wants me to pay k
paywalled. can't even test whether it works with my printer. also subscription based
THE APP DOESN'T EVEN LET YOU LOOK TO SEE IF IT RECOGNIZES YOUR PRINTER (or a SINGLE FEATURE) BEFORE IT'S ASKING YOU TO LIKE THEM, RATE THEM, AND SIGN UP FOR THEIR $40/YR PRO VERSION. YOU'LL NEED TO COMMIT TO THEIR 3 DAY TRIAL VERSION BEFORE YOU CAN EVEN SEE IF IT MIGHT BE WHAT YOU'RE LOOKING TO TRY. Do you know how many freaking apps we're all sifting through on here? If all of them made you commit to a trial period before they automatically charge you full price IS a TURN OFF. #Snakes.
frustrating, not helpful
garbage
Not free
Can't get page to right size for pictures n documents
not good
useless
you suck
I haven't even got to look at app and its asking if I like the app so I gave it a 2 for that reason.
Sentiment summary
83%
Positive (4-5★)
9%
Neutral (3★)
8%
Negative (1-2★)