Review Insights · Google Play
Privé by Zalando | Outlet
Zalando SE · 161,019 ratings · ★ 4.7
4.7
★★★★★
161,019 ratings
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the worst experience. They lie about the delivery date and when you call the client service they say just cancel the order and place a new one . why ? that's my money I need my product I don't have to buy it twice . I have to wait 7 days for my money back 7 days that I waited before and nothing came ( the did not even prepare the order ) now he says to me to wait again and buy again like tf is this client service. 0 stars . and I will tell all my experience how shjt this is as a company.....
Language. I want to be able to use the app in the language I speak It has no problem taking my English speaking money, therefore I should have the right to browse with it too. Two years later and they haven't updated the language. disgusting to have a company be such bigots.
we order something and it don't arrive
productos que llevan 4 horas en estado reservado y no se pueden comprar...como es posible que este bloqueado 4 hr por la misma o varias personas y no se puede comprar? Venta Bolsos premium bolso Kurt Geiger bandolera crossbody multicolor
my app isnt working
it has no real support system. no way to chat and get help.
good
las cosas no llegan bien
Tutto ok finché tutto funziona bene, il servizio clienti manca di una qualsiasi flessibilità. Preferisco acquistare altrove, magari spendo un po' di più ma se ho dei problemi posso restituire anche dopo Natale come in tutti i negozi. Peccato.
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)
