Review Insights · Google Play
Proton VPN: Fast & Secure VPN
Proton AG · 920,995 ratings · ★ 4.7
4.7
★★★★★
920,995 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
3 negative reviews mention this · 20% of all complaints
★★★★★ "still trying to charge my cards and I have cancelled subscription" - Batasha
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
still trying to charge my cards and I have cancelled subscription
bad
it doesn't work
constantly have to uninstall and reinstall, not worth it ignore the ai 5 stars
the free version used to be okay but now it's borderline unusable. Why on earth would I EVER wanna connect to a domestic server on a VPN app? that literally defeats the entire purpose of a VPN
very bad vpn not connecting not working.. 😈don't west your time....... your buty is your behavior not your face
why dis i renew this subscription? Pages take extremely long to load.. Constantly dropping connection. . I have never been this disappointed in an investment until now.
Says it's working but my IP is in plain sight. Total waste of money. I thought I was protected!
such a bad app I never seen, I subscribe but it's connecting 😡😡
it's very good 😊
Do NOT enable this app's subscription. It will automatically buy things, and not only that, it won't give you a refund. My app automatically bought RM29.99 yesterday, and the author won't give me a refund.
Who is Bugsnag Proton? Why are they trying track my device through your app? I thought you were private but you want to sell my device information and other personal information through my device to a third party? Disappointed to say the least. Response: I described the issue very clearly already and if this is from Google Play and not Proton then this still is not truly private now is it?
it removed many free servers... only two servers are available for free its very loss to me
used to be great, but the few months, regardless of platform used it seems to just break websites or it is tremendously slow. don't think I will renew as I have to turn off the VPN to get to any website
Good
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)