Review Insights · Google Play
PURE: Anonymous Dating & Chat
Online Classifieds AG · 181,263 ratings · ★ 3.3
3.3
★★★★★
181,263 ratings
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Top complaints - extracted from 73 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
13 negative reviews mention this · 18% of all complaints
★★★★★ "They ban people for nothing and theres literally no way to cancel their subscription." - Kristy Friedman
2
"money"
12 negative reviews mention this · 16% of all complaints
★★★★★ "BEWARE GREEDY BY DESIGN! There is a paywall to use the app, and if your subscription expires you cant access chats with matches you've already made which wouldn't be too bad if it wasn't a $30 per month payment.After chatting with the dev r…" - Brax Archy
3
"without"
9 negative reviews mention this · 12% of all complaints
★★★★★ "cannot do basic stuff without subscribing first, useless" - Anomalie
4
"banned"
8 negative reviews mention this · 11% of all complaints
★★★★★ "ii tried to make a site and they banned me for my Bio ii guess just bc ii put a "🤑" in the bio smh then wouldnt even let me post a Pic in a crop top. rules are TOO strict and makes it less fun. Then the devil face looks evil. so basically …" - Gabbii Gab
5
"someone"
8 negative reviews mention this · 11% of all complaints
★★★★★ "you cannot like someone without paying complete money pit" - Zach
📋 All 73 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
hidden fees
They ban people for nothing and theres literally no way to cancel their subscription.
mozakhraf
exploitative and expensive.
BEWARE GREEDY BY DESIGN! There is a paywall to use the app, and if your subscription expires you cant access chats with matches you've already made which wouldn't be too bad if it wasn't a $30 per month payment.After chatting with the dev response team they care more about money than your user experience!
horrible app, needs to be taken off the appstore
ii tried to make a site and they banned me for my Bio ii guess just bc ii put a "🤑" in the bio smh then wouldnt even let me post a Pic in a crop top. rules are TOO strict and makes it less fun. Then the devil face looks evil. so basically it's saying "pure evil". Garbage app.
my account got banned! whyy??
sucks
can't do sheet, need to pay FOR EVERYTHING
scam, with huge pay walls
not fun
cannot do basic stuff without subscribing first, useless
you cannot like someone without paying complete money pit
If you looking for a new dating app that wont look at you like its wallet, dont go here. You can make your profile and browse others. Thats it, if you want to do anything else you have to pay a monthly subscrition.Yup want to like a profile so you can try and match nope cant do that till you subscribe. Oh but dont worry, once you make your account you have a message from the creators of the app. Talking about safety privacy and security. That ends with them asking for your money.
So when you mention certain things on this app you can be called into violation and banned. I was asked by a guy if I ever did OF and etc & I replied back to him saying the oopsie word. Same thing happened when a guy was talking about spoiling me and I asked what he meant by that, by again stating that word back to him which was also an oopsie word. And yet I'm the one who got banned. Me. For replying to them. People have said much worse on here and yet they're fine but not us
trashy add keeps repeating ive seen the thing 12 times and I can't skip it also 17+ is this not a dateing site? add so gadamn annoying I gotta come back to say it looks like ai
so, apparently setting up an account is against their "guidelines" or maybe it's sending a "yup" in a chat. Because all I had time to do was that and got banned for "violating the rules". They're not even giving you the exact reason and I believe it's because they don't have one. They probably just ban the account without proof. someone said they just ban women for no reason and honestly after their emails, that checks too. You need to reevaluate your system; look at your ratings and reviews.
I don't like to see it again
This is nothing but a scam to grab your money. You have to pay for a subscription then pay more to interact with anyone. Nothing but greed, dont waste your time.
like all the others.. feels like a virus, emails junk get spammed every day, you can t block it, super hard to unsibscribe, and all that for nothing, except it demands you cash after like 3 messages.. 🤣 messages who I doubt are even real. F that S!!!. / to the dude responding: sureee 🤣🤣
If your a male do not get this app. You get hit with a double pay wall. You have to pay a subscription to even do anything and then on top of that you gotta buy in app currency like gems to even get noticed. It's ridiculous. This app is only free for women. There is plenty of better alternatives. Your better off on Facebook dating, hinge, or hily. Those are completely free. Apps like pure just farm thirsty men for money. If the devs read this just know your pushing men away from your app.
not exciting app
you can't message, adjust search, or even send a like to someone without subscribing. high recommend to uninstall immediately. when I posted this they immediately replied offering me money off for messaging then. scummy behaviour. if you want to use the app, get them to offer you discounts, they obviously will if you post a negative review.
the new update has made the app less desirable now... with the new changes I can already see the star rating to drop even further......
this app wants everyone to start having a subscription in order to do anything, their ads lie, and this app is that sad. passing on this, tried it, and this is first-hand experience
got banned for some reason but they won't tell me the reason. They still charged me for a subscription, and when I asked for a refund they don't answer.
The ONLY match I got after a MONTH, and the app refuses to let me send a message so she unmatched with me.
so I decided to re-download the app. APPARENTLY me in a crop top and JEANS = Partial nudity for PFP. don't even bother. I gave you 5 stars before now you get 1 star because of that stupidity. FIX YOUR DAMN AI 😒
Pay to use. No indication that is the case before you register.
horrible
booooooo boooooo this app
Worst experience. Was not informed properly that buying subscription wont allow you to message anyone. It would have been better if dubscription comes with attleast even 1 message a day. So you waste money to buy subscription then pay again to send a crush or even a message. Such a stupid idea to make money without providing any benefits. -5 Star if it was an option 🤮
literally all features paywalled, no tutorial on app use, very counterintuitive UI... why does this exist?
The app by itself is good but can you imagine I got nothing from it in almost one whole month. Yeah I know that I live in a place where it may be less popular than other dating apps but this app turns to be suppurative only if you're LQBTQ+. And if you that, only in that case u can use it, otherwise u gotta pay around 20$. Would I buy the subscription again? Absolutely not. Would I recommend that to you? I guess also know, but it may be my luck, guys I'm not 40 yo and I don't look like Shrek:)
tell me why you cant give men a free month or have women pay?
YOUR APP AND YOUR ADS ARE SO STUPID I CAN'T WATCH YOUTUBE FFS. I'D RATHER GET BOOKING ADS THAN YOUR ANNOYING, DISGUSTING ADS BRO JUST LET ME WATCH FLAMINGO IN PEACE
Very frustrating payment model for men. When the subscription ends, existing chats become unreadable and you cannot even message someone you already made plans with. This can create really bad situations, for example when a date is already agreed and you need to cancel or reschedule. I understand paying for premium features, but existing chats should at least stay readable. Right now the system feels deliberately designed to pressure men into paying again. Very bad user experience.
I had the app for 3 days and while I met fun people, I was banned and when I asked what I did. I was informed I violated community guidelines. I did not. They refuse to explain what I did wrong. What a shame because it was fun while it lasted.
🤢🤢🤮
You can do absolutely nothing without giving money. Avoid. Can't even confirm if other profiles are real to even consider investing.
Id give it a zero if possible. You will NOT meet anyone. You will talk to someone ONLY if you pay the 40$ subscription AND spend 5$ to get an instant chat. After two months I've had ZERO matches. save your money, get out of the house. Do something else. this isn't it.
this app is B.S. you have to pay for EVERYTHING. I believe half the profiles are FAKE! I didnt get 1 single response!
pay walls upon pay walls Edit: they may help keep out fake profiles but the app isn't popular enough to justify any price tag. maybe offer it for free where there aren't many users to build up a user base then charge
pay to do anything on a app is a joke
if you dont pay you cant do nothing worst app ever
it banned me without telling me why, i did read the community guidance but couldn't find out why I ALSO FOUND A CUTE GUY I MATCHED WITH IT BANNED HIM FIRST FOR NO REASON TOO😭
just bad, really bad
Such a stupid app. just doesn't make anything real. showing a fake profile to gain a subscription
loads of creeps saying show your tips
+ 23 more in the clipboard copy
Sentiment summary
55%
Positive (4-5★)
9%
Neutral (3★)
37%
Negative (1-2★)